4/10 Poor
Jenny
Travelled with family
22 Oct 2024
Disliked: Amenities, property conditions & facilities
to start the property is in great location to everything....seemed like your avg. place to stay when got there. First knew place was small....picked the shared bathroom vs common....thinking we would share with another room...not the case it was shared with many people. other issue was the shower....its a box an no where to put your clothes....wasnt expecting that. wish they would list what your bathroom actually is. so we went to bed to wake up to our food sitting on the counter had holes in the bags....bag of candy looked to be chewed up....then saw turds and knew there were mice so we thought. Told the front about it but they acted like who is your host...didnt know what that was....just went thru expedia....but to find out must be places that are owned and then rented out so no one to assist you. needed another pillow to find out you only get what your "host" leaves, well went to bed to wake up to hearing feet/nails running across the floor and hearing something in our garbage can. to find out it was a RAT!!!!! I couldnt.....reached out to the front nothing,....messaged on expedia nothing.....pulled out fridge to see where it could come from to find rat traps behind fridge!!!! NO WHERE IN AD DID IT SAY WE WOULD HAVE ROOMMATES CRITTERS!!! I messaged asking for a refund and no response. Great location but wish i had known before i took this place. NOT HAPPY AS NOW THEY WONT MESSAGE BACK....WOULD LOVE TO SHARE PICS!!!