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Arlo Midtown

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Arlo Midtown

Rooftop terrace
Serves lunch and dinner
Lobby
Meeting facility
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

Map
351 West 38th Street, New York, NY, 10018
  • Jacob K. Javits Convention Center
    ‪8 min walk‬
  • Madison Square Garden
    ‪8 min walk‬
  • Times Square
    ‪9 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪55 min drive‬

Room options

View all photos for Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room

  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed, Terrace

City Room, 1 King Bed, Terrace

City Room, 1 King Bed, Terrace

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Urban)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Urban)

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Terrace

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (City)

Room, 1 King Bed (City) | View from room

Room, 1 King Bed (City)

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Terrace

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible

Room, 2 Double Beds, Accessible

Room, 2 Double Beds, Accessible

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Arlo)

Suite (Arlo)

Suite (Arlo)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Terrace

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Accessible)

Room, 1 King Bed (Accessible)

Room, 1 King Bed (Accessible)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

About the area

New York

Located in New York (Manhattan), Arlo Midtown is within a 10-minute walk of Madison Square Garden and Times Square. .This hotel is 0.5 mi (0.8 km) from Broadway and 0.6 mi (1 km) from Bryant Park.

What's nearby

  • Madison Square Garden - 8 min walk
  • Times Square - 9 min walk
  • Broadway - 9 min walk
  • Empire State Building - 16 min walk
  • Rockefeller Center - 2 min drive

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 4 min walk
  • Penn Station - 10 min walk
  • John F. Kennedy Intl. Airport (JFK) - 55 min drive

Restaurants

  • ‪Taqueria Diana - ‬2 min walk
  • ‪Tavola - ‬1 min walk
  • ‪Cafe Aroma - ‬1 min walk
  • ‪Scallywag's - ‬1 min walk
  • ‪Chi Restaurant & Bar - ‬1 min walk

About this property

Arlo Midtown

Hotel with a fitness center, a short walk to Madison Square Garden
Arlo Midtown offers 489 accommodations with laptop-compatible safes and complimentary bottled water. 55-inch LED televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 489 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Stop by the hotel's bar/lounge, Atrium Bar, for lunch or dinner, or grab snacks at the coffee shop/cafe. To-go breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Atrium Bar - This lobby lounge serves lunch and dinner.
Coffee Bar - Onsite coffee shop. Open daily.
Breakfast Room - Onsite restaurant. Open daily.
ART Midtown - Onsite rooftop bar. Reservations are required. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (USD 50 per day)
  • Secured covered valet parking on site (USD 80 per day)

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15.00-35.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Atrium Bar
  • Coffee Bar
  • Breakfast Room
  • ART Midtown

Things to do

  • Bike tour information
  • Bike parking
  • Bike storage
  • Fitness centre

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Coworking spaces
  • Meeting rooms - 2

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LED TV
  • Digital channels
  • Hulu
  • Netflix
  • Films for purchase
  • Premium channels
  • Streaming services

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 34.43 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15.00 to 35.00 per person
  • Covered self parking fee: USD 50 per day
  • Covered valet parking fee: USD 80 per day
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arlo Midtown Hotel
Arlo Midtown New York
Arlo Midtown Hotel New York

Arlo Midtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3738 out of 5357 reviews" "
Rating 8 - Good. 1094 out of 5357 reviews" "
Rating 6 - Okay. 311 out of 5357 reviews" "
Rating 4 - Poor. 111 out of 5357 reviews" "
Rating 2 - Terrible. 103 out of 5357 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Renee

Travelled with family
Liked: Cleanliness, staff & service
The hotel was absolutely beautiful, and the little shop inside had such a great variety. The things I disliked, however, was the lack of a microwave in the room, and our shower water was lukewarm at best (every day)
Stayed 3 nights in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Worth the stay
Stayed 1 night in Oct 2024

10/10 Excellent

Froebel, Rahway

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I guess you have to realize NYC hotels are small rooms in general so you can’t compare them with a typical hotel room size outside of the city unless you’re willing to spend $$$$. I love their elevator tech which directs you to a specific elevator when you scan your card. It makes you feel safe in the elevator and going to your room! They also have a pleasant air mist when you walk in the main entrance. It just makes you feel you’re off the streets and walking into someplace nice!
Stayed 1 night in Sep 2024

10/10 Excellent

Rashell

Liked: Cleanliness, staff & service, property conditions & facilities
As soon as you walk in, you’re greeted with this amazing scent that is just intoxicating. I’m so obsessed, I had to get my own Arlo diffuser for home. Staff is impeccable, truly amazing. Can’t wait to go back. Thanks Alro!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
I’ve been staying at the Arlo since it opened and had a great experience every single time. Good location, beautiful rooms, and very comfortable common areas. Highly recommended.
Stayed 1 night in Sep 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Marcus

Stayed 3 nights in Sep 2024

6/10 Okay

Cindy

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Walkable to subway and times square.
Stayed 4 nights in Sep 2024

10/10 Excellent

Oralia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel in a very walkable area close to everything.
Stayed 5 nights in Oct 2024

10/10 Excellent

Kimberly A

Liked: Staff & service, property conditions & facilities
Great!
Stayed 1 night in Oct 2024

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Tiny Room
Great location in midtown, however the room was tiny (too small for a couple with two suitcases) and we were tripping over each other.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lothguard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arlo hotel was convenient and easy access to nearby restaurants, bars etc
Stayed 2 nights in Oct 2024

6/10 Okay

Cecilia

Travelled with partner
Liked: Cleanliness
I like cleanliness of room and set up. They need to review what’s written in web on free breakfast which needs certain condition, no roof top it’s not working that time , bike pass benefit not necessary for tourist in the area.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved staying at the Arlo! We’ll be returning next time we’re in New York!
Stayed 3 nights in Oct 2024

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Spend 2 days to check out the city and attend NYCC. Staff was great, very attentive, assisted with any concerns, or questions i had regarding the city or transportion. Hotel and room were all great. Will definitely be back to spend a few more days again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael, San Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2024

10/10 Excellent

Rosy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it truly
Stayed 3 nights in Oct 2024

10/10 Excellent

Ruslan, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely outstanding. The check-in and checkout process was smooth, and the room was ready even earlier than expected. The room was super comfortable and clean, with everything looking new and well-maintained. The noise isolation was great, and the bed was very comfortable. The hotel has an amazing restaurant downstairs, as well as a great bar with exceptional baristas and coffee. The location in midtown is also great. The staff was super friendly and thoughtful. Additionally, they provided two free water bottles in the room, which was much appreciated. I highly recommend this hotel. Special respect to the management team - your work is noticeable!
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a boutique hotel in the Hudson Yards area of NYC. Very cool place. Rooms are a little small but very up to date and immaculate. You could not hear any street noise on our 15th floor. Highly recommended.
Stayed 3 nights in Oct 2024

8/10 Good

Chad, Brandon

Stayed 5 nights in Sep 2024

10/10 Excellent

Elijah

Stayed 1 night in Sep 2024

4/10 Poor

Litsa

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Clean and overall nice hotel. However, our fridge wasn’t working and when I called down to get help, they said they would send someone to take a look at it, but no one came and eventually we had to leave for dinner. There was no follow up around this. Check in was slow, no room available during check in time and no acknowledgement/good customer service for this inconvenience. Overall, not terrible and not the end of the world, but for the money you pay to stay at a hotel now a days shouldn’t feel just transactional.
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very convenient location. Close to transit and main attractions
Stayed 3 nights in Oct 2024