Arlo Midtown

4.0 star property

Photo gallery for Arlo Midtown

Rooftop terrace
Meeting facility
Serves lunch and dinner
Lobby
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

Map
351 West 38th Street, New York, NY, 10018
  • Jacob K. Javits Convention Center
    ‪8 min walk‬
  • Madison Square Garden
    ‪8 min walk‬
  • Times Square
    ‪9 min walk‬
  • New York, NY (JRB-Downtown Manhattan Heliport)
    ‪26 min drive‬

Room options

Room

  • Sleeps 2
  • 1 King Bed

City Room, 1 King Bed, Terrace

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Urban)

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Terrace

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (City)

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Terrace

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Suite (Arlo)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Terrace

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Accessible)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New York

Located in New York (Manhattan), Arlo Midtown is within a 10-minute walk of Madison Square Garden and Times Square. .This hotel is 0.4 mi (0.6 km) from Jacob K. Javits Convention Center and 0.5 mi (0.8 km) from Broadway.

What's nearby

  • Madison Square Garden - 8 min walk
  • Times Square - 9 min walk
  • Broadway - 9 min walk
  • Empire State Building - 16 min walk
  • Grand Central Terminal - 3 min drive

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 4 min walk
  • Penn Station - 10 min walk
  • John F. Kennedy Intl. Airport (JFK) - 55 min drive

Restaurants

  • ‪Taqueria Diana - ‬2 min walk
  • ‪Tavola - ‬1 min walk
  • ‪Cafe Aroma - ‬1 min walk
  • ‪Scallywag's - ‬1 min walk
  • ‪Chi Restaurant & Bar - ‬1 min walk

About this property

Arlo Midtown

Hotel with a fitness center, a short walk to Madison Square Garden
Arlo Midtown offers 489 accommodations with laptop-compatible safes and complimentary bottled water. 55-inch LED televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 489 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Stop by the hotel's bar/lounge, Atrium Bar, for lunch or dinner, or grab snacks at the coffee shop/cafe. To-go breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Atrium Bar - This lobby lounge serves lunch and dinner.
Coffee Bar - Onsite coffee shop. Open daily.
Breakfast Room - Onsite restaurant. Open daily.
ART Midtown - Onsite rooftop bar. Reservations are required. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (USD 50 per day)
  • Secured covered valet parking on site (USD 80 per day)

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15.00-35.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Atrium Bar
  • Coffee Bar
  • Breakfast Room
  • ART Midtown

Things to do

  • Bike tour information
  • Bike parking
  • Bike storage
  • Fitness centre

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Coworking spaces
  • Meeting rooms - 2

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LED TV
  • Digital channels
  • Hulu
  • Netflix
  • Films for purchase
  • Premium channels
  • Streaming services

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 34.43 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15.00 to 35.00 per person
  • Covered self parking fee: USD 50 per day
  • Covered valet parking fee: USD 80 per day
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arlo Midtown Hotel
Arlo Midtown New York
Arlo Midtown Hotel New York

Arlo Midtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3806 out of 5445 reviews
Rating 8 - Good. 1103 out of 5445 reviews
Rating 6 - Okay. 322 out of 5445 reviews
Rating 4 - Poor. 110 out of 5445 reviews
Rating 2 - Terrible. 104 out of 5445 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very lovely, with balcony. The hotel was very clean and the staff wonderful! I would stay gay.
Stayed 1 night in Nov 2024

6/10 Okay

Carson

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a New Yorker who likes to do staycations this was the perfect spot! Close to theater, Hudson Yards, and plenty of dining options. Staff was super friendly and they give you free water cans! I will be back!
Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
I first stayed in 2022, it was great and I came back based on that experience. It would appear there has been little to no maintenance done outside of the lobby. The rooms look a little tired and have been up kept well IE scuffs/scratches to brown wood coloured with a black sharpie. A sign in the hallway obviously wasn’t removed before wall was repainted and has been painted over. It wouldn’t stop me staying again, but I’d certainly look at other options first.
Stayed 2 nights in Nov 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Excellent hotel, very clean, our room was ok, great comfortable bed, the pillars were amazing and the shower was so powerful, staff were very polite and friendly, Gurkan helped us so much, with getting us a map and giving us information on getting around, our whole experience of Arlo Midtown was excellent
Stayed 5 nights in Nov 2024

10/10 Excellent

Hannah Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arlo Midtown in New York offers a dynamic blend of style, comfort, and convenience, making it a standout choice for both short stays and extended visits. From its sleek, modern design to the thoughtfully curated amenities, every detail at Arlo Midtown exudes quality. The rooms, though compact, are impeccably designed with floor-to-ceiling windows that provide stunning city views, offering a refreshing sense of space. The hotel's central location, just steps away from iconic landmarks like Times Square and the Hudson Yards, makes it a perfect base for exploring the city. Whether you're here for business or leisure, the vibrant neighborhood offers endless dining, shopping, and entertainment options right at your doorstep. The on-site dining options are equally impressive. Arlo Midtown’s rooftop bar is a standout feature, with panoramic views of the skyline, providing a chic spot to unwind after a day of sightseeing. The lobby lounge also provides a cozy atmosphere, ideal for a casual drink or a quick bite. What truly sets Arlo Midtown apart, however, is its attentive and friendly service. The staff goes above and beyond to ensure that guests feel welcome and well taken care of, offering personalized recommendations and thoughtful touches throughout your stay. In short, Arlo Midtown is the perfect blend of upscale design, prime location, and exceptional service—ideal for anyone looking to experience the best of New York City with style and comfort.
Stayed 3 nights in Nov 2024

10/10 Excellent

GEORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice location and the hotel overall was great.
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Awesome rooms with views
Stayed 1 night in Nov 2024

8/10 Good

Stéphane

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to Madison Square Garden for a concert and stayed here for the night with a view. The rooms are small and do not have a fridge but we were in NYC. The room was nice and the hotel staff was great.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night business trip
Enjoyed my stay with a couple of friends at Arlo Midtown. The hotel was beautiful and the location was very convenient.
Stayed 1 night in Nov 2024

8/10 Good

Bianca

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This locations has great views and minimalistic style.
Stayed 2 nights in Nov 2024

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Nov 2024

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, good facility
Stayed 4 nights in Nov 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always delivers. Great staff and even better location
Stayed 3 nights in Oct 2024

10/10 Excellent

Lemuel

Stayed 3 nights in Oct 2024

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Stayed 2 nights in Nov 2024

8/10 Good

Jade

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, friendly staff, central location.
Stayed 6 nights in Nov 2024

6/10 Okay

Laureen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I’ve stated at this hotel, probably 10 or 12 times and this was the only time I was very disappointed with the check in process. They did not have a room ready in the early afternoon as we requested, but they took my number to be told when room was available. At 2 PM I received a text saying the room was available. We went to check-in and long story short the room wasn’t ready until 4:10
Stayed 1 night in Nov 2024

10/10 Excellent

Andrea

Stayed 4 nights in Oct 2024

6/10 Okay

Kendel R

Stayed 4 nights in Aug 2024

10/10 Excellent

Amber-Brooke, Nassau

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently stayed for my first time in New York and was impressed! My room was very clean, quiet and modern, and the lobby had a very cozy atmosphere and smelled amazing. It was also within walking distance to various restaurants, shopping and transportation. Would recommend and stay again!
Stayed 4 nights in Oct 2024

10/10 Excellent

Tania, houston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down! Best experience ever they treated us like queens definitely coming back again I LOVE THIS HOTEL <3
Stayed 3 nights in Nov 2024