I am writing to express my deep dissatisfaction with my recent stay at your hotel. The experience was far from what was depicted in the photos on your website, leading to several disappointments during my visit.
Firstly, the cleanliness of the hotel was highly unsatisfactory. The room was not properly cleaned, and there were numerous insects present, which is unacceptable. Additionally, the general hygiene of the hotel left much to be desired.
Moreover, I found the staff to be disrespectful and unhelpful. This lack of professionalism significantly impacted my stay.
The room had a strong, unpleasant odor that made it uncomfortable to stay in. Overall, my experience at your hotel was very disappointing.
I hope you take immediate action to address these issues to prevent future guests from having a similar experience.