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Truss Hotel Times Square

4.0 star property

Photo gallery for Truss Hotel Times Square

Exterior detail
Reception
Fitness facility
Premium bedding, in-room safe, laptop workspace, soundproofing
Hair dryer, towels, shampoo

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View map
515 Ninth Avenue, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Place, Rockefeller Center
    ‪14 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(186 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Double Beds

8.4 out of 10
Very good
(132 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Premium bedding, in-room safe, laptop workspace, soundproofing

Executive Suite

8.8 out of 10
Excellent
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Queen Beds

8.4 out of 10
Very good
(74 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room, 1 King Bed

Premium bedding, in-room safe, laptop workspace, soundproofing

Junior Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

New York

A stay at Truss Hotel Times Square places you in the heart of New York, within a 5-minute drive of Times Square and Rockefeller Center. .This hotel is 1.4 mi (2.2 km) from Empire State Building and 1.8 mi (2.8 km) from Grand Central Terminal.

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Jacob K. Javits Convention Center - 6 min walk - 0.6 km
  • Times Square - 8 min walk - 0.7 km
  • Broadway - 10 min walk - 0.9 km
  • Rockefeller Center - 14 min walk - 1.3 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 5 min walk
  • Penn Station - 12 min walk
  • John F. Kennedy Intl. Airport (JFK) - 63 min drive

Restaurants

  • ‪2 Bros Pizza - ‬1 min walk
  • ‪Capizzi - ‬2 min walk
  • ‪The Placery - ‬1 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪The Bar Room At Altair - ‬2 min walk

About this property

Truss Hotel Times Square

Truss Hotel Times Square offers 86 accommodations with safes and hair dryers. Beds feature premium bedding. 48-inch LCD televisions come with satellite channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 86 guestrooms featuring microwaves and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 8:00 AM to midnight (USD 65 per night)

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-width doorways (81 centimetre wide)

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

Food and drink

  • Meal delivery service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100.0 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day

Payment types

Important information

Optional extras

  • Nearby parking fee: USD 65 per night (151 ft away; open 8:00 AM to midnight)
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Truss
Cassa Times Square Hotel
Truss Times Square New York
Truss Hotel Times Square Hotel
Truss Hotel Times Square New York
Truss Hotel Times Square Hotel New York

Truss Hotel Times Square Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1483 out of 3087 reviews
Rating 8 - Good. 856 out of 3087 reviews
Rating 6 - Okay. 429 out of 3087 reviews
Rating 4 - Poor. 173 out of 3087 reviews
Rating 2 - Terrible. 146 out of 3087 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Shan Jing

Disliked: Amenities
There was an issue with the boiler, making the shower water scalding hot and unusable. The bedside light also malfunctioned—it turned on by itself minutes after I turned it off, and this repeated multiple times. The concierge called about 40 minutes later after I reported the boiler issue, and offered a room change at midnight, which prevented a one-star rating.
Stayed 1 night in Dec 2025

10/10 Excellent

Jermaine

Stayed 1 night in Dec 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, Greta location by Time Square and Subway station
Stayed 2 nights in Dec 2025

6/10 Okay

Cori

Travelled with family
Disliked: Amenities
The male staff that answered the phone were extremely helpful and had great service! The rooms do not look like the pictures. The rooms are basic at best. Cleaning is not thorough. The heater “growled” each time it turned on, and as a light sleeper I didn’t get much sleep. But the location is PERFECT. If you’re not picky about the quality of the room to lay for a night this will work for you.
Stayed 2 nights in Dec 2025

6/10 Okay

Heather

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was good. But The bathroom design needs work. And the half glass shower door with curtain. No good. The curtain sticks to you the entire shower. The shower head shoots out at full speed, no way to adjust.
Stayed 3 nights in Dec 2025

10/10 Excellent

Mycailah

Travelled with partner
Liked: Amenities, property conditions & facilities
Staff was amazing
Stayed 3 nights in Dec 2025

6/10 Okay

Roxzana

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Good
Stayed 2 nights in Dec 2025

8/10 Good

Kerry

Liked: Cleanliness
Staff was helpful. It’s a little run down but the location is great.
Stayed 1 night in Dec 2025

10/10 Excellent

Makayla Lynn

Liked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything easy. Staff was great.
Stayed 1 night in Dec 2025

6/10 Okay

Sarah

Stayed 3 nights in Dec 2025

2/10 Terrible

Katherine

Stayed 3 nights in Dec 2025

4/10 Poor

Josif

Stayed 2 nights in Dec 2025

8/10 Good

Roxanne

Travelled with family
Liked: Cleanliness
Ashley the manager is very friendly and approachable. She handled our concern in a timely professional manner. Hotel was clean and courteous with the complimentary waters. Thank you
Stayed 3 nights in Dec 2025

8/10 Good

Ma April

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Clean , simple
Stayed 2 nights in Oct 2025

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, property conditions & facilities
All good and great location.
Stayed 2 nights in Dec 2025

8/10 Good

Emily

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was great! Just the fridge leaked once. There was a women at the front desk that was so kind to us and told us so many places to go and see since we were from out of state.
Stayed 3 nights in Dec 2025

8/10 Good

Mikayla

Stayed 4 nights in Dec 2025

10/10 Excellent

Russell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a lot bigger than expected--Especially for NYC hotels. It was also a great location in terms of being in walking distance to other great NYC areas. I would go back there again!
Stayed 2 nights in Dec 2025

2/10 Terrible

Rosanne

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Support staff and check in non existence
Stayed 1 night in Dec 2025

10/10 Excellent

Victoria

Stayed 1 night in Dec 2025

6/10 Okay

Steven

Stayed 2 nights in Dec 2025

8/10 Good

Kim

Travelled with group
Liked: Cleanliness, staff & service
Room was clean and convenient to Broadway and Penn Station. Would stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent stay, rooms are super clean and the staff members are friendly and caring. I personally would like to say a " Big thank you" to Jessie for ALL her caring assistance, she went above and beyond for us and we truly appreciate her!! We will definitely be back! We highly recommend!!!
Stayed 3 nights in Dec 2025

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff is fabulous. Five stars. It is a small boutique hotel and the location is great. I would stay there sgain
Stayed 4 nights in Dec 2025