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Truss Hotel Times Square

4.0 star property

Photo gallery for Truss Hotel Times Square

Exterior
Fitness facility
Hair dryer, towels
Premium bedding, in-room safe, laptop workspace, soundproofing
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
515 Ninth Avenue, New York, NY, 10018
  • Times Square
    ‪9 min walk‬
  • Broadway
    ‪10 min walk‬
  • Empire State Building
    ‪17 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪55 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Premium bedding, in-room safe, laptop workspace, soundproofing

Suite

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, laptop workspace, soundproofing

Junior Suite, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Bar (on property)

Hyatt Place New York City/Times Square

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (2516)
The price is AU$729
for 1 room
includes taxes & fees
18 Apr - 19 Apr
Hyatt Place New York City/Times Square

About the area

New York

With a stay at Truss Hotel Times Square , you'll be centrally located in New York, within a 10-minute walk of Times Square and Broadway. .This hotel is 1 mi (1.5 km) from Empire State Building and 1.1 mi (1.8 km) from Rockefeller Center.

What's nearby

  • Times Square - 9 min walk - 0.8 km
  • Broadway - 10 min walk - 0.9 km
  • Empire State Building - 17 min walk - 1.5 km
  • Rockefeller Center - 3 min drive - 1.9 km
  • Grand Central Terminal - 3 min drive - 2.2 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 5 min walk
  • Penn Station - 11 min walk
  • John F. Kennedy Intl. Airport (JFK) - 55 min drive

Restaurants

  • ‪Blue Ruin - ‬2 min walk
  • ‪2 Bros Pizza - ‬2 min walk
  • ‪Taqueria Diana - ‬1 min walk
  • ‪Tavola - ‬1 min walk
  • ‪Cafe Aroma - ‬1 min walk

About this property

Truss Hotel Times Square

Hotel with a 24-hour fitness center, a quick walk to Times Square
Truss Hotel Times Square offers 86 accommodations with safes and hair dryers. Beds feature premium bedding. 48-inch LCD televisions come with satellite channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 86 guestrooms featuring microwaves and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 8:00 AM to midnight (USD 65 per night)

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Grab bar in shower (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-width doorways (81 centimetre wide)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

Food and drink

  • Meal delivery service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100.0 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day

Payment types

Important information

Optional extras

  • Nearby parking fee: USD 65 per night (151 ft away; open 8:00 AM to midnight)
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Truss
Cassa Times Square Hotel
Truss Times Square New York
Truss Hotel Times Square Hotel
Truss Hotel Times Square New York
Truss Hotel Times Square Hotel New York

Truss Hotel Times Square Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1194 out of 2448 reviews
Rating 8 - Good. 672 out of 2448 reviews
Rating 6 - Okay. 335 out of 2448 reviews
Rating 4 - Poor. 135 out of 2448 reviews
Rating 2 - Terrible. 112 out of 2448 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Murtadha

Disliked: Staff & service, property conditions & facilities
They don’t have a parking lot
Stayed 1 night in Jan 2025

10/10 Excellent

ciro

Stayed 2 nights in Dec 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've fallen in love with Truss.
The staff are universally pleasant, accommodating, and efficient. The location is ideal for a great variety of activities. It's always clean, the rooftop garden is very nice, and it's close to food, bars, and necessaries.
Stayed 7 nights in Dec 2024

6/10 Okay

hannah

Travelled with family and small children
Liked: Staff & service
I wouldn’t shower while staying because the bathroom was not clean. This lead me to question the cleanliness of the linens, too. Also, I was able to hear every little noise outside and was forced to take medication after our first night to sleep.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin

Stayed 5 nights in Dec 2024

8/10 Good

Dustin

Stayed 2 nights in Dec 2024

2/10 Terrible

Mervin D

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Bibi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was very noisy. You can hear every person or vehicle that passed by on the street. Also in the middle of the night there was a continuous beeping noise coming from the hallway.
Stayed 1 night in Dec 2024

10/10 Excellent

Goethching Goaldams

Travelled with group
Liked: Amenities, property conditions & facilities
The way they keep the room clean
Stayed 1 night in Dec 2024

2/10 Terrible

Marie-Pier

Disliked: Cleanliness, property conditions & facilities
No stairs, the room was dirty. Small hotel lobby. The staff was nice !
Stayed 3 nights in Dec 2024

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was great and friendly. Location was good and very walkable.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ashley

Stayed 4 nights in Nov 2024

10/10 Excellent

Tanya, Raynham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk employees are very welcoming. They address you when you walk in. They address you when you leave. I would stay here again.
Stayed 2 nights in Dec 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Had a good stay. It’s a few blocks from Times Square but a good location, not too loud.
Stayed 4 nights in Dec 2024

10/10 Excellent

yara

Stayed 2 nights in Nov 2024

10/10 Excellent

alexa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they were clean, nice, and very accommodating
Stayed 2 nights in Dec 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
I had an amazing experience at Truss hotel, the staff was friendly the room was clean.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mendie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Truss hotel was very nice. Good location. Room good size. Hallways could use upgrade but staff for amazing and service was very quick when we needed something
Stayed 5 nights in Dec 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location near 42s!
Near all attractions beautiful locations & top view have a best view 360!!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Tay

Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would certainly return to Truss Hotel. I was a little nervous, reading some mixed reviews, on what to expect but the staff were lovely, the room was clean, rooms serviced daily, comfy beds, hot powerful shower, toiletries, everything we needed. The rooftop terrace was a bonus. We have stayed at the New Yorker before and whilst that is decorated to a higher standard, has dining facilities etc., for the amount of time you actually spend in the hotel (one day we were out at 6.30am and didn’t return until 10pm) what the Truss provides is great at a much cheaper price. Great location with subway stations close by too. Would definitely recommend and return if we find ourselves in NY again
Stayed 4 nights in Dec 2024

2/10 Terrible

Lynda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TERRIBLE! This was advertised as an upscale/4star property near Times Square. It was not upscale nor even mid-scale and bordered Hells Kitchen. I have to question the authenticity of the guest ratings that were posted. The room we had was advertised as being a 2 bathroom suite but only one bathroom had a shower, the other just a sink & toilet. There was virtually no light in the main living room and the blinds were thin, warn & dirty. The chain on the large blind broke the first day. The carpet outside our very expensive suite was torn up & shredded. When reported to management they said “thank you for letting us know” & did nothing about it the 6 days we were there. The “gym” in the basement had a ceiling that was damaged & falling in. The damage was being caught by large trash bins that were filled with water & debris that were never emptied or tended to the entire time we were there. The only ice maker was broken with no solution or mitigation offered. Do your homework on this property if you are seriously considering booking it. We would have gone to another property if anything reasonable was available during the Christmas season.
Stayed 5 nights in Dec 2024

4/10 Poor

Mark

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
2 nights stay
Hotel was old and small. Bed and pillows were not comfortable. TV and furnitures are old. Needs a renovation. Far from everything. Needed to pay for luggage storage, unlike with other hotels in NYC that are free.
Stayed 2 nights in Dec 2024

4/10 Poor

Jesus

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Front desk personnel was super friendly, attentive, professional & helpful. The rooms are smaller than looks in photos. The bathroom was not cleaned as should. There is no bathroom fan vent, causing lots of humidity. The water pressure of shower was excessive to the point that water was coming out of shower area and there was black mold along the sides of shower.
Stayed 2 nights in Dec 2024

6/10 Okay

shobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024