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Truss Hotel Times Square

4.0 star property

Photo gallery for Truss Hotel Times Square

Exterior
Premium bedding, in-room safe, laptop workspace, soundproofing
Hair dryer, towels, shampoo
Reception
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

View map
515 Ninth Avenue, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Place, Broadway
    ‪10 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(178 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Double Beds

8.4 out of 10
Very good
(119 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Premium bedding, in-room safe, laptop workspace, soundproofing

Executive Suite

8.8 out of 10
Excellent
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Queen Beds

8.4 out of 10
Very good
(72 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room, 1 King Bed

Premium bedding, in-room safe, laptop workspace, soundproofing

Junior Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New York

With a stay at Truss Hotel Times Square , you'll be centrally located in New York, within a 10-minute walk of Times Square and Broadway. .This hotel is 1 mi (1.5 km) from Empire State Building and 1.1 mi (1.8 km) from Rockefeller Center.

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Jacob K. Javits Convention Center - 6 min walk - 0.6 km
  • Times Square - 8 min walk - 0.7 km
  • Broadway - 10 min walk - 0.9 km
  • Rockefeller Center - 18 min walk - 1.5 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 5 min walk
  • Penn Station - 11 min walk
  • John F. Kennedy Intl. Airport (JFK) - 55 min drive

Restaurants

  • ‪The Bar Room At Altair - ‬1 min walk
  • ‪Scallywag's - ‬1 min walk
  • ‪Tavola - ‬1 min walk
  • ‪Cafe Aroma - ‬1 min walk
  • ‪Steak Frites Le Bistro - ‬1 min walk

About this property

Truss Hotel Times Square

Hotel with a 24-hour fitness center, 9-minute walk to Times Square
Truss Hotel Times Square offers 86 accommodations with safes and hair dryers. Beds feature premium bedding. 48-inch LCD televisions come with satellite channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 86 guestrooms featuring microwaves and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 8:00 AM to midnight (USD 65 per night)

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-width doorways (81 centimetre wide)

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

Food and drink

  • Meal delivery service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100.0 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day

Payment types

Important information

Optional extras

  • Nearby parking fee: USD 65 per night (151 ft away; open 8:00 AM to midnight)
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Truss
Cassa Times Square Hotel
Truss Times Square New York
Truss Hotel Times Square Hotel
Truss Hotel Times Square New York
Truss Hotel Times Square Hotel New York

Truss Hotel Times Square Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1429 out of 2985 reviews
Rating 8 - Good. 844 out of 2985 reviews
Rating 6 - Okay. 408 out of 2985 reviews
Rating 4 - Poor. 165 out of 2985 reviews
Rating 2 - Terrible. 139 out of 2985 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Need to

Room was very dark, no proper lighting. And midnight AC tunred off for two days of stay. But hotel is near to all locations.
Stayed 2 nights in Aug 2025

6/10 Okay

Rachael

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had an OK stay at the Truss Hotel but for the money you can find better. Overall the hotel is looking tired and in need of some TLC and whilst in good proximity to Times Square, had a fair amount of homelessness in close proximity. So the positives:The staff on reception were very welcoming, the room was a good size for new york and the bed were pretty comfortable. The negatives: the rooms are in bed of redecorating, the bathrooms are getting mouldy around the shower with tiles missing, there's no light natural or otherwise it's quite dark and as the room overlooked a restaurant there was a fake leaf wall blocking any view/light and we were unable to open the blind. But worse of all is the noise from the aircon it sounds like your powering the entire building. So you won't get a peaceful nights sleep and you can't switch it off and choose to bake instead.
Stayed 2 nights in Aug 2025

8/10 Good

Grant

Travelled with family
Liked: Staff & service

Overall Positive Experience

Overall this was a good experience, with helpful staff and no problems during the stay. As expected for New York the room was fairly small ( 2 x double beds ) so didn’t leave loads of room for much else, bathroom was a good size. Had a fridge and shelf style desk. TV was a good size with plenty of channels. Beds were comfortable and no complaints here. Would have benefited from a suitcase stand, but due to space this isn’t possible. Few marks and imperfections as you’d expect from wear and tear. Location was ok, but this certainly isn’t the nicest part of Manhattan, with New York’s homeless problem evident around the property. However we did not have any issues but would describe ourselves as street smart. Those less confident might feel vulnerable late at night, and I wouldn’t let this put you off, just be aware if your planning on walking around a lot, also isn’t the closest to a subway station so again be aware of this.
Stayed 3 nights in Aug 2025

6/10 Okay

James

Liked: Staff & service
Disliked: Amenities
The property needs to be updated. The pictures do not match thr actual rooms. There was hair all over the bathroom and i dont have any hair.
Stayed 2 nights in Jul 2025

10/10 Excellent

Janet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly!!
Stayed 1 night in Aug 2025

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean. It is close to the MSG, Times Square, Moynihan train hall (Amtrack), and multiple subway stops. Front desk, room service, and maintenance employees were awesome. The roof top access is only for residents, and there is no laundry in the building, but there is one across the road. I still believe it is a good price for the location. I would recommend to stay here if you are looking for an affordable place in a great location.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ragan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the ladies at the front desk were very hospitable and helped me a lot with recommendations during my trip
Stayed 7 nights in Aug 2025

8/10 Good

revinder

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
For the price good hotel and located close to popular spots. Very close to Lincoln bridge which unfortunately has a number of homeless located in the area and as a result a strong smell of urine however this is a couple of blocks further down the road. Bathroom had signs of mold from the damp around the shower and both the handheld and rain head shower leaked when in use. During our stay there was also an overnight water outage. Staff were friendly and this wouldn’t stop us staying here again however some of the issues could have been solved easily making it a much nicer stay.
Stayed 7 nights in Aug 2025

10/10 Excellent

Rashida

Stayed 6 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff behind the desk were very helpful and always willing to assist in any way possible. The room was spacious and the air conditioning was great considering how hot it was. While I had booked a room which mentioned a city view, I got a very limited view of the building across the road. The area was good and definitely walkable to all main attractions around Times Square but some areas of the street felt a little unsafe at night around the bus station.
Stayed 5 nights in Aug 2025

8/10 Good

Brittany

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Bad location
Stayed 3 nights in Jun 2025

10/10 Excellent

jagdev

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Hotel is good every where is walkable distance. Has laundrette next to hotel which is helpful. Jessy at the reception desk was amazing and really helpful. She went above and beyond to help and assist where she could. 5 stars for Jessy.
Stayed 7 nights in Aug 2025

8/10 Good

Joymalya

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Abdiel, Kissimmee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfy bed and close to everything.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rashida

Stayed 5 nights in Aug 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service
The A/C was functional but would never get colder than 72 degrees. I'm a large man that runs hot. I prefer my rooms to be below 70 degrees for comfort.
Stayed 4 nights in Aug 2025

10/10 Excellent

tim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

Khusrav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jul 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and friendly it was like interacting with Family, clean rooms, walking distance to Time Square, awesome corner store with healthy options. We will definitely be back ❤️
Stayed 4 nights in Aug 2025

6/10 Okay

Dragan

Liked: Staff & service
Stayed 3 nights in Aug 2025

8/10 Good

J-P

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very friendly and helpful staff. Thanks to Jessy and Luz. Parking nearby. Walking distance to Time square. Close to Hell’s Kitchen district for restaurants. Good size room with queen size beds (not many in NYC). Need a little bit of love in the bathroom (paint and mold).
Stayed 5 nights in Aug 2025

8/10 Good

Jeannie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 3 nights in Aug 2025

10/10 Excellent

Israel

Travelled with group
Liked: Amenities
The location is great for food and entertainment all around, very clean rooms and staff friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jorge

Stayed 1 night in Jul 2025

8/10 Good

JoAnn

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Rooms were great. Bathrooms were great. Very spacious. Looks a little run down but isn’t. Could use a little updating. The curtains in windows were stained and need to be replaced. Lots of dust in the ceilings and corners. Other than that the room worked out great.
Stayed 2 nights in Jul 2025