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Truss Hotel Times Square

4.0 star property

Photo gallery for Truss Hotel Times Square

Exterior detail
Reception
Premium bedding, in-room safe, laptop workspace, soundproofing
Hair dryer, towels, shampoo
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View map
515 Ninth Avenue, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Place, Rockefeller Center
    ‪14 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪57 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(186 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Double Beds

8.4 out of 10
Very good
(131 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Premium bedding, in-room safe, laptop workspace, soundproofing

Executive Suite

8.8 out of 10
Excellent
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Queen Beds

8.4 out of 10
Very good
(74 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room, 1 King Bed

Premium bedding, in-room safe, laptop workspace, soundproofing

Junior Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

New York

A stay at Truss Hotel Times Square places you in the heart of New York, within a 5-minute drive of Times Square and Rockefeller Center. .This hotel is 1.4 mi (2.2 km) from Empire State Building and 1.8 mi (2.8 km) from Grand Central Terminal.

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Jacob K. Javits Convention Center - 6 min walk - 0.6 km
  • Times Square - 8 min walk - 0.7 km
  • Rockefeller Center - 14 min walk - 1.3 km
  • Empire State Building - 17 min walk - 1.5 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 5 min walk
  • Penn Station - 12 min walk
  • John F. Kennedy Intl. Airport (JFK) - 63 min drive

Restaurants

  • ‪2 Bros Pizza - ‬1 min walk
  • ‪Capizzi - ‬2 min walk
  • ‪The Placery - ‬1 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪The Bar Room At Altair - ‬2 min walk

About this property

Truss Hotel Times Square

Truss Hotel Times Square offers 86 accommodations with safes and hair dryers. Beds feature premium bedding. 48-inch LCD televisions come with satellite channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 86 guestrooms featuring microwaves and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 8:00 AM to midnight (USD 65 per night)

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-width doorways (81 centimetre wide)

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

Food and drink

  • Meal delivery service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100.0 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day

Payment types

Important information

Optional extras

  • Nearby parking fee: USD 65 per night (151 ft away; open 8:00 AM to midnight)
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Truss
Cassa Times Square Hotel
Truss Times Square New York
Truss Hotel Times Square Hotel
Truss Hotel Times Square New York
Truss Hotel Times Square Hotel New York

Truss Hotel Times Square Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1488 out of 3079 reviews
Rating 8 - Good. 853 out of 3079 reviews
Rating 6 - Okay. 427 out of 3079 reviews
Rating 4 - Poor. 170 out of 3079 reviews
Rating 2 - Terrible. 141 out of 3079 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Yissel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was visibly dirty. There was dust on the counters and bathroom sink area. I got really bad doc allergies and couldnt sleep. Its a pet friendly hotel but they didn't do a good job cleaning the room from last time a dog stayed there which gave me a really bad allergic reaction.
Stayed 1 night in Nov 2025

10/10 Excellent

Émilie

Liked: Amenities
Great!
Stayed 1 night in Nov 2025

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness
Bare bones room, courteous check in.
Stayed 1 night in Nov 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities
The staff were all really friendly and helpful, room was spacious and clean with everything we needed: fridge, microwave, ironing board and iron, hairdryer. When I asked about coffee facilities a coffee machine was brought to our room. Great location - close to subway but far enough away from the bedlam of Times Square. Round the corner from 42nd St subway which goes direct to downtown and JFK. Great cafe opposite for breakfast. I’d stay here again.
Stayed 5 nights in Nov 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities
Jessy, the front desk attendant was great! She was so helpful with finding us a place to park, and advice on where to visit. Close to all the best sites and ample subways. One block from port authority bus terminal. Hotel accommodations were perfect for us. Beds and pillows were comfortable. Only minor issues were the shower curtain rod wouldn’t stay up and the sink drained slowly.
Stayed 3 nights in Nov 2025

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was friendly
Stayed 2 nights in Nov 2025

8/10 Good

Noreen

Travelled with group
Liked: Staff & service
Great location if you want to walk all over to explore NYC. We were 10 minutes each direction from activities we had planned (MSG, Broadway, & NBC). Staff was kind and friendly!
Stayed 3 nights in Nov 2025

10/10 Excellent

alina

Stayed 2 nights in Nov 2025

8/10 Good

Christine, Ashburn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A good standard hotel room in a great location, not too far away from times square in a nice but quiet-ish street comparatively. The room did not have coffee or tea however when we called the front desk, they instantly sent over the machine. The room was clean and the staff was friendly and responsive. I would book here again if I was coming to NY.
Stayed 2 nights in Nov 2025

6/10 Okay

Travis

Travelled with family
Liked: Cleanliness, staff & service
The room was okay except there was no soap provided and the TV did not work.
Stayed 1 night in Nov 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service
Cleanness was amazing , staff was really helpful and sweet
Stayed 4 nights in Nov 2025

10/10 Excellent

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was comfortable easy to find and met our needs. Shower didn't work first night but they were happy to fix it for us and no further problems after that. Rooms were clean, good size and comfortable.
Stayed 5 nights in Nov 2025

10/10 Excellent

Marquise

Stayed 3 nights in Nov 2025

2/10 Terrible

Marya

Disliked: Cleanliness, amenities, property conditions & facilities
Room not what was promoted. Window shades were drawn in the room, opened them to find weird red lights and a pitch black space ( video high from top of windows showed fake trees blocking the window and a weird empty restaurant space) Window hadblack painters tape around the edges. Requested a room change, non was available. Did not feel safe there for many reasons. Left and went home.
Stayed 1 night in Nov 2025

6/10 Okay

Kimberly

Stayed 2 nights in Nov 2025

10/10 Excellent

Brendan

Great staff at front desk!
Stayed 1 night in Nov 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities
The front desk was very friendly. I was surprised when she gave me water when I checked in. That was very nice
Stayed 1 night in Nov 2025

10/10 Excellent

TRANG K

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean The staff is very friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Christol

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Courtesy was in abundance at check in. The hotel was clean. The room was clean and clean smelling and much larger than other rooms we have stayed in in the city.
Stayed 1 night in Nov 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room comfortable beds
Stayed 2 nights in Nov 2025

10/10 Excellent

Kristopher

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The location was perfect - close enough to walk to Broadway shows in 15 minutes, yet far enough away that it's out of the craziness. The front desk team was wonderful (thanks again Luz, you're a gem!). I'll definitely be staying here again in the future.
Stayed 3 nights in Nov 2025

4/10 Poor

Robert

Liked: Staff & service
Disliked: Cleanliness
The receptionist was nice but we had to pay $2 per luggage item in cash to store our luggage. The lobby is very sparse with a very low end look to it. The rooms have plenty of wear and have very little in them. Beds and pillows are adequate. Good location for hotel but will not be staying again due to the low quality. Also lights were very finicky going off randomly.
Stayed 1 night in Nov 2025

10/10 Excellent

Donna

Stayed 3 nights in Oct 2025

4/10 Poor

Stella

Travelled with group
Had paid for 2 queen beds but got 2 double beds for 4 people. When asked about the beds, staff reassured me that I had a queen room without checking the room and dismissed the concern of being in the wrong room. The bed frame was queen however the actual bed was not. Not ideal for two people to share a bed.If you don’t pay attention carefully you can hurt yourself along the wooden bed frame. Dim lighting but overall great location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Malinda

Business traveller
Liked: Cleanliness, staff & service, amenities
My room was great convenient location, staff was very helpful. Awesome soaking tub.
Stayed 5 nights in Nov 2025