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Truss Hotel Times Square

4.0 star property

Photo gallery for Truss Hotel Times Square

Exterior detail
Fitness facility
Hair dryer, towels, shampoo
Reception
Premium bedding, in-room safe, laptop workspace, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View map
515 Ninth Avenue, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Place, Rockefeller Center
    ‪14 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(186 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Double Beds

8.4 out of 10
Very good
(132 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Premium bedding, in-room safe, laptop workspace, soundproofing

Executive Suite

8.8 out of 10
Excellent
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Queen Beds

8.4 out of 10
Very good
(74 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room, 1 King Bed

Premium bedding, in-room safe, laptop workspace, soundproofing

Junior Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

New York

A stay at Truss Hotel Times Square places you in the heart of New York, within a 5-minute drive of Times Square and Rockefeller Center. .This hotel is 1.4 mi (2.2 km) from Empire State Building and 1.8 mi (2.8 km) from Grand Central Terminal.

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Jacob K. Javits Convention Center - 6 min walk - 0.6 km
  • Times Square - 8 min walk - 0.7 km
  • Broadway - 10 min walk - 0.9 km
  • Rockefeller Center - 14 min walk - 1.3 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 5 min walk
  • Penn Station - 12 min walk
  • John F. Kennedy Intl. Airport (JFK) - 63 min drive

Restaurants

  • ‪2 Bros Pizza - ‬1 min walk
  • ‪Capizzi - ‬2 min walk
  • ‪The Placery - ‬1 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪The Bar Room At Altair - ‬2 min walk

About this property

Truss Hotel Times Square

Truss Hotel Times Square offers 86 accommodations with safes and hair dryers. Beds feature premium bedding. 48-inch LCD televisions come with satellite channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 86 guestrooms featuring microwaves and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 8:00 AM to midnight (USD 65 per night)

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-width doorways (81 centimetre wide)

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

Food and drink

  • Meal delivery service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100.0 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day

Payment types

Important information

Optional extras

  • Nearby parking fee: USD 65 per night (151 ft away; open 8:00 AM to midnight)
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Truss
Cassa Times Square Hotel
Truss Times Square New York
Truss Hotel Times Square Hotel
Truss Hotel Times Square New York
Truss Hotel Times Square Hotel New York

Truss Hotel Times Square Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1479 out of 3075 reviews
Rating 8 - Good. 854 out of 3075 reviews
Rating 6 - Okay. 427 out of 3075 reviews
Rating 4 - Poor. 170 out of 3075 reviews
Rating 2 - Terrible. 145 out of 3075 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kristopher

Stayed 1 night in Dec 2025

10/10 Excellent

jill, Butler

Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean rooms. Super nice staff
Stayed 2 nights in Dec 2025

6/10 Okay

Lauren

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was a great location, close to everything we needed. Staff is very nice and helpful. Beds were comfortable. The rooms are nasty, floors and walls looked like they hadn’t been cleaned in years. The room and bathroom is very small. The rooms needs major updates. Pictures are very deceiving.
Stayed 3 nights in Dec 2025

10/10 Excellent

gerard

Liked: Cleanliness, amenities, property conditions & facilities
Clean… friendly front desk staff.
Stayed 4 nights in Dec 2025

10/10 Excellent

Mara

Stayed 4 nights in Dec 2025

10/10 Excellent

Pach

Liked: Cleanliness, amenities, property conditions & facilities
Excellent for all
Stayed 5 nights in Dec 2025

8/10 Good

Dyana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was large. Clean room and bathroom. Hot water and great water pressure. Convenient location for walking. Staff was friendly and helpful
Stayed 2 nights in Dec 2025

8/10 Good

Tom

Stayed 4 nights in Dec 2025

10/10 Excellent

Jerome

Stayed 1 night in Nov 2025

10/10 Excellent

JACKI, Hebron

Liked: Cleanliness
Stayed 4 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable bed, kind staff and great water pressure!
Great water pressure!
Stayed 3 nights in Nov 2025

10/10 Excellent

Sabina

Stayed 4 nights in Nov 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness
Very well cared for and wonderful warm front desk staff. The hotel is certainly older and light on amenities, but it offers a clean, comfortable bed to sleep in. Washroom was recently renovated
Stayed 3 nights in Dec 2025

10/10 Excellent

Jill

Room was clean and spacious- staff super. Lobby small and no bar
Stayed 3 nights in Nov 2025

6/10 Okay

Christine

Travelled with partner
Disliked: Property conditions & facilities
The room was lacking many things we are used to having. There was no bureau, a very small closet, poor lighting, a microwave that was in front of a pole with no lighting to see the buttons, a TV with only 4 stations that we couldn't even watch, no access to ice, no seating area to eat, little gouges all over the bathroom counter, marks on the floor, the room was clean but needs updating badly.
Stayed 3 nights in Dec 2025

10/10 Excellent

Heeyun

Stayed 2 nights in Nov 2025

2/10 Terrible

Kim

Travelled with partner
There was no heat in the room on a very cold night. Air was blowing cold air. They tried to fix it but it really was not a great experience, especially for 625.00 a night. Also the light on the side of the bed did not work. We were given a blanket to help keep us warm. We will not be staying her again unless the owner gives us a partial refund. We won’t hold our breath.,
Stayed 1 night in Dec 2025

6/10 Okay

Franci

Stayed 3 nights in Nov 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The room was clean. The staff was friendly. It was a room and bathroom however who has time to stay in a hotel room when there is so much to see and do within walking distance of the hotel?
Stayed 2 nights in Nov 2025

2/10 Terrible

Rodnesha

Stayed 3 nights in Dec 2025

10/10 Excellent

Mauricio

Stayed 1 night in Dec 2025

10/10 Excellent

Tal

Liked: Cleanliness, staff & service
Nice staff, clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay here! From the moment we arrived, the staff made us feel so welcome. Jessy, in particular, truly made it feel like home, but honestly, every single team member went above and beyond. The entire place was spotless, the atmosphere warm, and the location couldn’t be more perfect. We will definitely be staying here again! Highly recommend.
Stayed 3 nights in Nov 2025

4/10 Poor

navjeet

Business traveller, Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I do not like leaving negative reviews, I don't have time for such things but I guess if this helps a body- let me start with- that the staff was nice, we stayed for 4 days for a conference and they greet you and let you know who they are and want to be helpful, however the room was a joke, things are dirty and there are not enough toiletries, no coffee machine no simple things extra tp for example. the sheets and bed were clean, but water in the bathrooms runs brown for a time, yes out of the sink. Things are generally just dirty, walls and such baseboards etc. There are no dressers for your clothes we wound up living directly out of the suitcase. And for sure its terribly cramped accommodations so be aware. The positives were that the bed was comfy for 4 days. And you are 2 blocks to the subway on either 42nd St. or the 7 crosstown. I also thought that there was not a single chair or dresser which I personally think is weird. No coffee maker or anything of that sort. our cost was over 300 a night yes that is on the cheaper side for TS area. Basic toiletries would have helped, cleaner room would have helped. A dresser or a place to store clothes would have helped. The HVAC basically does a either hot or cold thing, its temp controlled however if you dial it to 74 for example and its checking that it is 75 in the room it runs the ac. that is kinda minor. TLDR rooms sucks, location is solid, staff was nice.
Stayed 4 nights in Nov 2025