The staff was great - very warm! The location is very convenient: Walking distance (if you like to walk) to theaters, amazing restaurants, and the subway. We didn't make it to the rooftop bar, but the restaurant on the second floor was reasonably priced and our dinner was great. The rooms are, of course, quite small. But we were very comfortable, and really liked the decor.
My sole complaint is regarding the hotel industry's baffling commitment to showers that allow water to get all over the bathroom floor. As expected, the bathroom itself is small. The shower within the bathroom: small. That's fine! But I had to cower on one side of the stall and keep my movements to a minimum lest water flow down to my elbow and escape outside the shower. Yes, they do provide a floor towel, but it quickly got soaked. Cue the subclinical trauma of stepping out onto a wet towel, failing to sop up all the water on the floor, forgetting the floor is wet and walking in there with socks on, etc. etc.
Truly though, if you can get past the wet floor situation - and you'll have to, because it's no different at any other hotel, even many of the really fancy ones - this is a great hotel. We would definitely stay there again!