CIVILIAN Hotel

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for CIVILIAN Hotel

Lounge
Bar (on property)
Rooftop terrace
Staircase
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pet-friendly
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
305 W 48th St, New York, NY, 10036
  • Broadway
    3 min walk
  • Emmy Squared Pizza
    1 min walk
  • 50 St. Station (8th Av.)
    2 min walk
  • New York, NY (LGA-LaGuardia)
    28 min drive

Room options

Room, 1 Queen Bed (Cozy)

  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed (Spacious, ADA)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Spacious)

  • 26.5 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed (Spacious)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Single Beds (Cozy)

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

New York

CIVILIAN Hotel is in the heart of New York, within a 5-minute walk of Broadway and Times Square. .This hotel is 0.5 mi (0.8 km) from Rockefeller Center and 0.6 mi (1 km) from Central Park.

What's nearby

  • Broadway - 3 min walk
  • Times Square - 3 min walk
  • Rockefeller Center - 9 min walk
  • Madison Square Garden - 16 min walk
  • Grand Central Terminal - 19 min walk

Getting around

  • 50 St. Station (8th Av.) - 2 min walk
  • Grand Central - 42 St. Station - 17 min walk
  • LaGuardia Airport (LGA) - 28 min drive

Restaurants

  • ‪Carve - ‬2 min walk
  • ‪West End Bar & Grill - ‬1 min walk
  • ‪The Dickens - ‬1 min walk
  • ‪Lillie's Victorian Establishment - ‬2 min walk
  • ‪Dutch Fred's - ‬2 min walk

About this property

CIVILIAN Hotel

Art Deco New York hotel in Manhattan with a 24-hour front desk
CIVILIAN Hotel offers 203 accommodations with laptop-compatible safes and designer toiletries. Accommodations offer separate sitting areas. 43-inch Smart televisions come with premium cable channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 203 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include laptop-compatible safes and separate sitting areas, and housekeeping is provided on request.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.

Languages

English, French, Greek, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Things to do

  • Bike rentals

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held shower head
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Portable shower seat
  • Raised toilet seat
  • Roll-in shower
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 43-inch smart TV
  • TV channels
  • Premium channels

More

  • Laptop-compatible safe
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

Property is also known as

Civilian NYC
CIVILIAN Hotel Hotel
CIVILIAN Hotel New York
CIVILIAN Hotel Hotel New York

CIVILIAN Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1269 out of 1748 reviews" "
Rating 8 - Good. 329 out of 1748 reviews" "
Rating 6 - Okay. 94 out of 1748 reviews" "
Rating 4 - Poor. 31 out of 1748 reviews" "
Rating 2 - Terrible. 25 out of 1748 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and Broadway charm
I love this hotel. Loaded with charm and right in the middle of everything, especially if you’re in NYC to see shows. Excellent service and attention to small details of your stay. The only drawback is there is not much space to put your things. It was just me on a 3 night trip and I struggled to put my clothes somewhere. They could have put some cute shelves on a blank wall and kept the charm of the room and give a place to set your clothes and things. Fabulous hotel though!
Stayed 3 nights in Sep 2024

8/10 Good

Anthony, Henderson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast at the partnering facility was bland, cold, overpriced, and odd flavored. The room was too small for two people to stay longer than a night. Even with those points, the staff was super accommodating, kind, generous and prompt, and seemed to enjoy their jobs. There wasn’t a single staff member I encountered over 3 days who did not greet me with a smile and offer to do whatever they could to make my stay enjoyable. Housekeeping, reception, and bag check made my stay enjoyable. I would stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Ismael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and the rooms were lovely. Would highly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Brian J

Stayed 2 nights in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Alexei, Buffalo

Liked: Amenities
Early check in surprise and dessert paid for by hotel was very kind.
Stayed 1 night in Sep 2024

10/10 Excellent

Lyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great bars in the hotel. Great team. Perfect location.
Stayed 4 nights in Sep 2024

10/10 Excellent

McCartney

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hell’s Kitchen is hot but nice.
Excellent service and nice rooms.
Stayed 1 night in Sep 2024

8/10 Good

Sara

Stayed 3 nights in Aug 2024

10/10 Excellent

Kristen

Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberley

Liked: Cleanliness
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Civillian is a nicely refurbished hotel close to all New York has to offer. The room was a bit small & the elevator a tad slow & cramped. While the room was small it was nice. The staff could not have been nicer. A great find only minutes from Times Square.
Stayed 2 nights in Nov 2023

10/10 Excellent

Elizabeth, Riverside

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service! Loved the location! Quaint room....loved the colors!
Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

10/10 Excellent

Keli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute spot. Everything was perfectly decorated and the staff was helpful and friendly. Very close to everything you want to see in the city. It had a modern Gen Z who loves the 1920’s vibe.
Stayed 2 nights in Sep 2024

10/10 Excellent

Julie

Liked: Property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Talitha

Travelled with family
Liked: Cleanliness
Disliked: Amenities
It looks nice and is in a good area. Thats about it. Definitely don’t come here for special occasions as they do nothing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Sep 2024

6/10 Okay

amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was mostly very friendly. Room was clean and modern. The light in the bathroom would not turn on without having a master switch on, which was near the room entrance which made it a little difficult using bathroom during the night. Other guests were noisy late at night. The TV did not work but turned off. When I followed the screen's directions on how to use it, it shut itself off. I did not feel the number of texts they sent me during my stay was necessary. The text asking me to specify when I would check out could have been worded more as a reminder about checkout time.
Stayed 2 nights in Sep 2024

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The stay was nice. Went to the roof top lobby to get a drink before dinner. Service was terrible! Bartender was not waiting on anyone and just crossed his arms without any response to our order. We left!
Stayed 1 night in Sep 2024

6/10 Okay

Ana

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disappointed. For a 4 star hotel and price point I was expecting more. Pro’s: Location is good, staff is friendly and the hotel design is cool. Roof top restaurant was also nice. Con’s: Room was extremely small, even by NY standards. No closet or hanging space, there was literally ONE drawer. Music in the hotel bar is super loud, which makes it difficult to sleep before 2am. The cherry on top for me was that the “included basis housekeeping” was a clean set of towels and throwing out the trash. The bed wasn’t even made, forget about a change of sheets or a clean bathroom. You needed to pay extra for that, which for a $300 plus a night I didn’t appreciate. In short, there are plenty of other hotels in the area and at a similar price point that offer more spacious, clean and quiet rooms.
Stayed 3 nights in Aug 2024