4/10 Poor
Naomi
27 Jan 2025
Disliked: Staff & service, property conditions & facilities
My hot water never worked. Complained several times. Phone didn’t work in the room. Noisy elevator clinking all day and night. Heard people talking through the vent. Tried to put heat on, only cold air came out. I was sitting in the lobby and partially had my feet up, but not even really. Employee came over implying I wasn’t a guest here and when I said I was he told me to take my feet off the couch which I did. Later on the same night when I got back to my hotel same employee was fully laying on the couch with his feet up. So it’s okay for him to do that but not a guest who is paying to be here. Then he continued to blare a video on his phone full volume in the lobby while I was trying to talk to someone. Terrible expierance with this hotel and I won’t be staying again.
Naomi
Stayed 3 nights in Jan 2025