The employees were spectacular. The room was comfortable, clean, and quiet. What really mattered and stood out for me was when my Mom walked away from me a half a block from the hotel. After I contacted 911, went to businesses, and figured out which way she went, I went back to the hotel, asked for my car from Valet, and explained what happened. The employees immediately started their protocols and started a grid search for every floor in case she went on the elevator with other guests and exited the wrong floor. The manager let me know what was happening. It turns out my Mom had a small stroke. We had to extend our stay while Mom was in the hospital. The employees, now family, were so helpful. I will never forget the kindness, helpfulness, and support we needed and received.