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DoubleTree by Hilton New York Times Square West

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton New York Times Square West

Rooftop bar
Exterior
Lobby
Terrace/patio
Reception

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Pet-friendly

Explore the area

Map
350 W 40th St, New York, NY, 10018
  • Times Square
    7 min walk
  • Tranzit
    1 min walk
  • 42 St. - Port Authority Bus Terminal Station
    3 min walk
  • New York, NY (LGA-LaGuardia)
    35 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

City view

Room, 2 Double Beds, Non Smoking, City View

  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

View from room

Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Non Smoking, City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking, City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Double Beds, Non Smoking, City View

  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, River View (Hearing Accessible)

View from room

Room, 1 King Bed, Accessible, River View (Hearing Accessible)

  • 20 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

View from room

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

View from room

Room, 1 King Bed, Accessible, City View (Hearing)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, River View, Corner

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, River View, Corner

  • 23 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Hyatt Place New York City/Times Square

Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.1 out of 5, Very good, (1964)
The price is AU$261
for 1 room
includes taxes & fees
8 Jan - 9 Jan
Hyatt Place New York City/Times Square

About the area

New York

A stay at DoubleTree by Hilton New York Times Square West places you in the heart of New York, within a 10-minute walk of Times Square and Broadway. .This hotel is 0.5 mi (0.8 km) from Madison Square Garden and 0.6 mi (0.9 km) from Bryant Park.

What's nearby

  • Times Square - 7 min walk
  • Broadway - 8 min walk
  • Madison Square Garden - 10 min walk
  • Empire State Building - 17 min walk
  • Rockefeller Center - 19 min walk

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 12 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬1 min walk
  • ‪Dear Irving on Hudson - ‬2 min walk
  • ‪Blue Ruin - ‬1 min walk
  • ‪The Joyce Public House - ‬3 min walk
  • ‪2 Bros Pizza - ‬1 min walk

About this property

DoubleTree by Hilton New York Times Square West

Hotel with a fitness center, a short walk to Times Square
DoubleTree by Hilton New York Times Square West offers 612 air-conditioned accommodations with laptop-compatible safes and safes. 40-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 612 air-conditioned rooms featuring LCD televisions. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. This hotel also features wireless internet access (surcharge), concierge services, and a banquet hall.
Enjoy American cuisine at Tranzit, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include wired internet access (surcharge), a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in New York? This hotel has 900 square feet (84 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Tranzit - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
High Bar-UNDER RENOVATION - Onsite rooftop bar. Happy hour is offered. Open daily.
Room service is available.

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per day), Wired Internet (surcharge)

Parking and public transport

  • Secured self parking on site (USD 70 per day)
  • Secured valet parking on site (USD 90 per day)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11 AM: USD 24.95-30.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Tranzit
  • High Bar-UNDER RENOVATION

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (900 square feet)
  • Meeting rooms - 2

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 21 2024 to February 1 2025 (dates subject to change):
  • One of the bars/lounges

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 24.95 to 30.00 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per day (rates may vary)
  • Secured self parking fee: USD 70 per day
  • Secured valet parking fee: USD 90 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West 
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York

DoubleTree by Hilton New York Times Square West Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 596 out of 1643 reviews" "
Rating 8 - Good. 386 out of 1643 reviews" "
Rating 6 - Okay. 298 out of 1643 reviews" "
Rating 4 - Poor. 164 out of 1643 reviews" "
Rating 2 - Terrible. 199 out of 1643 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Mariola

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I recently stayed at this hotel and was quite disappointed with the condition of the rooms. The decor is extremely outdated, making the space feel neglected and uncomfortable. The wallpaper was peeling off the walls in several places, and the carpets were dark, worn, and gave off a dirty appearance, which made the room feel unclean. Overall, the rooms are in desperate need of renovation to bring them up to a standard that reflects the price and location of the hotel. Unfortunately, I wouldn’t recommend staying here until some improvements are made.
Stayed 3 nights in Sep 2024

4/10 Poor

Rita

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Check in was at 5pm on weekday due to insufficient linen in rooms which resulted in an EXTREMELY full lobby. staff was givin out random snacks to some people, drink vouchers to some and not to others and food. lines were terrible, when it opened up, no one could get to the elevators due to the heavy crowd. Some of us.. including me were unhappy, and were told by the staff that if we didn't want to wait, we could find ourselves another hotel. I would not recommend this hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosa, arroyo hondo

Liked: Cleanliness, staff & service, property conditions & facilities
fdfssfdsdsf
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The comfort of the bed was awesome, which is very important for a good night sleep.
Stayed 2 nights in Sep 2024

2/10 Terrible

Donny

Stayed 1 night in Sep 2024

2/10 Terrible

Met

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I don’t know how long ago the pictures were taken but this hotel does not look good. Wallpaper peeling off my wall. The auto fan in the room was very loud. The linens are scratchy from being bleached and starched. I will not stay here again for the high price it was because the UN was in town. The coffee shop next door is good though.
Stayed 2 nights in Sep 2024

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay
Stayed for 3 nights! Room was missing a standing mirror, you can tell they took it off the wall and never replaced it. Bathroom is small and fits 1 person at a time. Overall nice, but I wouldn’t stay here if our room had more than 2 people. For the price it was affordable and location was good
Stayed 3 nights in Aug 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Suzanne, Melbourne Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Durad

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

6/10 Okay

Alicia A., Chicago

Stayed 2 nights in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and reasonable price (for New York)
We were there for 3 days. Location was great, convenient to major attractions like Times Square and Broadway and close to transit as well. Room was a little small, but manageable as you are really only in your room to sleep before your next adventure in the city that never sleeps.
Stayed 3 nights in Sep 2024

6/10 Okay

Asther

Liked: Cleanliness, staff & service
For the amount that cost to stay at the hotel, the room is quite small.
Stayed 2 nights in Sep 2024

8/10 Good

Schrildea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning staff was absolutely great. Service was great
Stayed 4 nights in Sep 2024

10/10 Excellent

Emerald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

8/10 Good

Margarita

Travelled with family
Liked: Cleanliness, staff & service
The location is what you are paying for. The staff were all pleasant and accommodating. The hotel needs an update with the room having visible wear and tear. The elevators took forever to come. And they were all crowded especially coming down to the lobby. The thing that bothered me most was no ice machine on each flr. And the flr that i was told to go to the machine was broken. I had to go to the lobby to get ice from the reception. So that was an inconvenience. All and all The hotel itself was convenient because of the location. I booked this hotel as a staycation for my daughter and I as we were seeing a Broadway show. Easily walkable to times square area. And loads of food options. The hotel does have a restaurant although we did not use this option. It looked like it had reasonable prices.
Stayed 2 nights in Sep 2024

2/10 Terrible

Giorgio

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not hot water
Stayed 2 nights in Sep 2024

6/10 Okay

Michelle

Stayed 2 nights in Aug 2024

6/10 Okay

Aneesh

Liked: Staff & service, property conditions & facilities
Overall decent hotel, nothing over and beyond when it comes to the service.
Stayed 4 nights in Sep 2024

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 3 nights in Sep 2024

4/10 Poor

Sharon

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
We picked the location because it was near the theater and the price was decent for a last minute booking, but upon check in the front desk wasn’t very helpful. After getting to our room we had limited time to get ready and the light in the bathroom kept flickering it wasn’t work it to stop and ask for another room since we were in a rush but it was frustrating to use a flickering mirror light when doing skincare and makeup. Everything else was fine
Stayed 1 night in Sep 2024