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DoubleTree by Hilton New York Times Square West

4.0 star property

Photo gallery for DoubleTree by Hilton New York Times Square West

Rooftop bar
Reception
Lobby
Terrace/patio
Room, 2 Double Beds, Non Smoking, City View

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View map
350 W 40th St, New York, NY, 10018
  • Place, Times Square
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(177 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

City view

Room, 2 Double Beds, Non Smoking, City View

7.8 out of 10
Good
(40 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking, City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Double Beds, Non Smoking, City View

8.0 out of 10
Very good
(16 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Non Smoking, City View

7.0 out of 10
Good
(7 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

View from room

Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

7.8 out of 10
Good
(24 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

View from room

Room, 1 King Bed, Accessible (Roll-in Shower)

7.8 out of 10
Good
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

View from room

Room, 1 King Bed, Accessible, City View (Hearing)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King Room with Shower

In-room safe, desk, laptop workspace, blackout curtains

Accessible King Room with Shower

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible, River View (Hearing Accessible)

View from room

Room, 1 King Bed, Accessible, River View (Hearing Accessible)

  • 20 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, River View, Corner

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, River View, Corner

  • 23 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Standard King Hearing Accessible

  • Sleeps 2

Urban King-Hearing Accessible

  • Sleeps 2

View all photos for Standard King Room

In-room safe, desk, laptop workspace, blackout curtains

Standard King Room

  • Sleeps 2

View all photos for King Room With City View

In-room safe, desk, laptop workspace, blackout curtains

King Room With City View

  • Sleeps 2

King Room With Downtown River View

  • Sleeps 2

View all photos for Two Double Room With City View

In-room safe, desk, laptop workspace, blackout curtains

Two Double Room With City View

  • Sleeps 4

View all photos for Deluxe Two Double Corner With Uptown River View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Two Double Corner With Uptown River View

  • Sleeps 4

View all photos for Standard Two Double Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Two Double Room

  • Sleeps 4

View all photos for Freedom Tower View Premium King Room

In-room safe, desk, laptop workspace, blackout curtains

Freedom Tower View Premium King Room

  • Sleeps 2

View all photos for City View Premium King Room

In-room safe, desk, laptop workspace, blackout curtains

City View Premium King Room

  • Sleeps 2

View all photos for City View Premium Two Double Room

In-room safe, desk, laptop workspace, blackout curtains

City View Premium Two Double Room

  • Sleeps 4

Similar properties

Restaurant
Doubletree by Hilton New York Times Square South
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 4,591 reviews
The price is AU$186
includes taxes & fees
4 Jan - 5 Jan 2026
Doubletree by Hilton New York Times Square South

About the area

New York

A stay at DoubleTree by Hilton New York Times Square West places you in the heart of New York, within a 10-minute walk of Times Square and Broadway. .This hotel is 0.5 mi (0.8 km) from Madison Square Garden and 0.6 mi (0.9 km) from Bryant Park.

What's nearby

  • American Lyric Theater - 3 min walk - 0.3 km
  • Times Square - 6 min walk - 0.6 km
  • Jacob K. Javits Convention Center - 6 min walk - 0.6 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Broadway - 8 min walk - 0.7 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 12 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬1 min walk
  • ‪2 Bros Pizza - ‬1 min walk
  • ‪The Placery - ‬2 min walk
  • ‪Capizzi - ‬1 min walk
  • ‪Blue Ruin - ‬1 min walk

About this property

DoubleTree by Hilton New York Times Square West

Hotel with a rooftop terrace, 7-minute walk to Times Square
DoubleTree by Hilton New York Times Square West offers 612 air-conditioned accommodations with laptop-compatible safes and safes. 40-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 612 air-conditioned rooms featuring LCD televisions. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. This hotel also features wireless internet access (surcharge), concierge services, and a banquet hall.
Enjoy American cuisine at Good Times, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include wired internet access (surcharge), a computer station, and dry cleaning/laundry services. Planning an event in New York? This hotel has 900 square feet (84 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Good Times - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
High Bar - Onsite rooftop bar. Happy hour is offered. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per day); wired internet (surcharge)

Parking and transport

  • Parking on site (USD 70 per day)
  • Valet parking on site (USD 90 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 25.99 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Good Times
  • High Bar

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 900 square feet of conference space
  • Computer station

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25.99 to 30.00 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 70 per day
  • Valet parking fee: USD 90 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West 
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York

DoubleTree by Hilton New York Times Square West Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1404 out of 3441 reviews
Rating 8 - Good. 772 out of 3441 reviews
Rating 6 - Okay. 601 out of 3441 reviews
Rating 4 - Poor. 290 out of 3441 reviews
Rating 2 - Terrible. 374 out of 3441 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for a weeekend. Recommend!

Pretty clean hotel, there were a couple small things that werent totally spotless but I'd give it an honest 7.5/10 for that. The roof and location was really the selling point for me, and it did NOT disappoint! Incredible views and literally walking distance from everything you could possibly need. Times square is about a10 minute walk, and the best pizza, 2 bros in next door. Liberty bagel is right around the corner too, and dim sum sam for the crispiest pork belly of time. Would definitely stay here again, but would try to book it much further in advance because the price tag for this hotel is rather high. The only real inconvenient thing I ever ran into was the tv remote situation in my room (there were 2 different ones, I called front desk and they sent someone and fixed it for me!) and from time to time the elevator lines got crowded and would make frequent stops. Also just be aware u might be jammed in an elevator with like 15 people maybe once or twice if you stay for just a weekend. There really wasnt anywhere to really put your trash, so we collected
Stayed 3 nights in Sep 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel would stay again
Stayed 4 nights in Aug 2025

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located for all of the sights we wanted to see, easy walk from Penn Station. Staff was courteous, professional and accommodating. Room was comfortable and clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Manushi

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 4 nights in Sep 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Doubra

Stayed 5 nights in Sep 2025

10/10 Excellent

Jai, Surrey

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Jun 2025

4/10 Poor

saveri

Stayed 1 night in Sep 2025

8/10 Good

Michelle

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Unfortunately for the price paid for the night did not match property besides it being close to city areas visited. We got a low floor with no view. But just views of all the mess in lobby area and construction. I asked about parking - not one staff member could explain how much or how many hours it covered for self parking or vallet. Room was ok for what we selected but wall paper coming apart. And AC unit rattled entire stay. Not the most relaxing stay although quiet from street noise. The only part that was convenient was location but also near a PO office. I was with my 5 yr old which made me not feel safe.
Stayed 1 night in Sep 2025

6/10 Okay

Thomas

Stayed 2 nights in Sep 2025

6/10 Okay

Alayna

Stayed 2 nights in Sep 2025

4/10 Poor

ALBERT

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We didn’t have hot water to shower. Insane. Also you could hear everything from other rooms and hallways. Hotel in general didn’t feel too clean.
Stayed 2 nights in Sep 2025

8/10 Good

Brad

Liked: Staff & service
Quiet, which is gold in NYC. The Elevators we're
Stayed 1 night in Sep 2025

10/10 Excellent

Jayshree

Stayed 2 nights in Sep 2025

2/10 Terrible

Joseph

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pillows smelled bad. Front desk workers rude.
Stayed 1 night in Sep 2025

2/10 Terrible

GAETANO, Miami

Disliked: Cleanliness, staff & service, property conditions & facilities
Evidentemente todo estuvo mal, habitación pequeña pero muy pequeña
Stayed 4 nights in Sep 2025

8/10 Good

Oluwatoyin

Liked: Cleanliness, staff & service, property conditions & facilities
Easy transportation around the hotel
Stayed 3 nights in Sep 2025

8/10 Good

Mary Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was efficient, clean. Needed help getting room serviced though. Great neighborhood for dining.
Stayed 4 nights in Sep 2025

6/10 Okay

Jennifer

Business traveller
Disliked: Amenities, property conditions & facilities
Our cleaning staff was great! very kind. I got sick, and our cleaning gal was sweet and helped clean up quickly.
Stayed 3 nights in Sep 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crowded but very clean & well-maintained hotel in super-busy Times Square area. Subways 1/2 block away. Room perfectly quiet despite big street noise. No restaurant or cafe, but rooftop bar open after 5. Super helpful and friendly staff everywhere.
Stayed 6 nights in Sep 2025

4/10 Poor

Sarah

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Trish

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, great views
Stayed 2 nights in Aug 2025

10/10 Excellent

Linda

Stayed 1 night in Sep 2025