From the horrible way we were treated when we tried to park in the garage to the way were treated by the doorman at the apartments, everything was wrong. The parking attendant barely spoke English and acted like we were not where we should be. There were no carts to unload our luggage, and he sent us up a back elevator to the apartments not to the hotel entrance. The doorman at the front desk of the apartments treated us like we were intruders and quickly pushed us out of that building to the street and pointed to the front of the hotel. Once we finally got into our room, the blinds had stains that were dried in dripping formation, no extra blankets, no place to hang your towels, and the smoke detector was covered by a grocery bag. Our check in and check out instructions stated to leave the keys but the email had a door codes. Also, why do I have to take the trash out? We were only there 2 nights. We heard someone vacuuming and it makes no sense for guests to be responsible for cleaning when there is a service doing it when we check out. Lastly, as I took the trash out (one little bag), I could not get back into our room! Check out time was 11am and it was 10am when I left the room. If you are going to change the code to the room prior to the time of checkout then change the time of checkout! This place was the absolute worse!