Hyatt Grand Central New York

4.0 star property

Photo gallery for Hyatt Grand Central New York

Pool
Lobby
Restaurant
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • Parking available

Explore the area

Map
109 East 42nd Street, at Grand Central Terminal, New York, NY, 10017
  • Grand Central Terminal
    ‪2 min walk‬
  • Times Square
    ‪12 min walk‬
  • Empire State Building
    ‪13 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪29 min drive‬

Room options

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Presidential Suite

  • 130 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, City View

  • 84 sq m
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 1 Bedroom, City View

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, Corner

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Suite

  • 93 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Shower)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

New York

A stay at Hyatt Grand Central New York places you in the heart of New York, steps from Grand Central Terminal and Chrysler Building. .This hotel is 0.3 mi (0.5 km) from 5th Avenue and 0.4 mi (0.6 km) from Bryant Park.

What's nearby

  • Grand Central Terminal - 2 min walk - 0.2 km
  • Broadway - 12 min walk - 1.0 km
  • Times Square - 12 min walk - 1.1 km
  • Rockefeller Center - 13 min walk - 1.1 km
  • Empire State Building - 13 min walk - 1.2 km

Getting around

  • Grand Central - 42 St. Station - 1 min walk
  • 5 Av Station (W. 42nd St.) - 6 min walk
  • LaGuardia Airport (LGA) - 29 min drive

Restaurants

  • ‪Juice Generation - ‬1 min walk
  • ‪Omusubi Gonbei - ‬2 min walk
  • ‪Cipriani 42nd Street - ‬1 min walk
  • ‪Los Tacos No. 1 - ‬2 min walk
  • ‪Cafe Grumpy - ‬2 min walk

About this property

Hyatt Grand Central New York

Pet-friendly hotel with a 24-hour fitness center connected to a shopping center in New York
Hyatt Grand Central New York offers 1298 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 1298 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include shopping on site, wedding services, and a ballroom.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in New York? This hotel has 18370 square feet (1707 square meters) of space consisting of a conference center and 26 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 100 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 15 to 65 for adults and USD 15 to 32 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 26 meeting rooms
  • Computer station
  • Conference centre (18,370 square foot of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • In-room roll-in shower
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 45.89 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Newspaper
  • Phone calls
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 65 for adults, and USD 15 to 32 for children
  • Valet parking fee: USD 100 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hyatt New York
Grand Hyatt New York Hotel
Hyatt New York Grand
New York Grand Hyatt
Grand Hotel Hyatt New York
Grand Hyatt Hotel New York
Grand Hyatt New York City
Hotel Hyatt New York
Hyatt Hotel New York City
Hyatt New York City
New York City Grand Hyatt Hotel
New York City Hyatt
New York Hyatt
Grand Hyatt Hotel
Grand Hyatt
Grand Hyatt New York
Hyatt Central York York
Hyatt Grand Central New York Hotel
Hyatt Grand Central New York New York
Hyatt Grand Central New York Hotel New York

Hyatt Grand Central New York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2291 out of 4906 reviews
Rating 8 - Good. 1168 out of 4906 reviews
Rating 6 - Okay. 762 out of 4906 reviews
Rating 4 - Poor. 373 out of 4906 reviews
Rating 2 - Terrible. 312 out of 4906 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Cara

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this location. So convenient! Clean room, but a bit of a musty smell our first day we arrived. Typical for a number of hotels I’ve stayed in near midtown. Great for walking around the city and convenient for LIRR and subways. The market is great! And the staff was friendly and helpful. Would stay again for a short trip!
Stayed 4 nights in Dec 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Cost is high for very little. Small room with no coffee maker. $15 credit each day at the store for food that was overpriced. For the cost, very little other than a bed to sleep and bathroom. Lighting controls were ridiculous. How about some switches?
Stayed 4 nights in Dec 2024

2/10 Terrible

Keisha

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Very small dirty rooms. Staff was unpleasant and simple amenities were not supplied or included. Not the standard I expected from the Hyatt brand. Extremely disappointed in the quality of the rooms and the lack of room service. Staying at this hotel was on par with staying at a cheap dirty motel. Room service is unavailable and $5 bottles of water were only available. Will never be staying at this hotel again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yusset

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Service
Stayed 3 nights in Dec 2024

8/10 Good

Elizabeth

Stayed 4 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 4 nights in Dec 2024

10/10 Excellent

Tamneet

Stayed 2 nights in Dec 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Very well kept
Stayed 3 nights in Dec 2024

10/10 Excellent

john

Stayed 1 night in Dec 2024

10/10 Excellent

Luisa

Stayed 4 nights in Nov 2024

10/10 Excellent

Dalvir

Stayed 3 nights in Dec 2024

8/10 Good

Dorothy

Stayed 2 nights in Dec 2024

10/10 Excellent

Sandy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location. It’s walkable to a lot of popular spots.
Stayed 3 nights in Dec 2024

8/10 Good

Kandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 4 nights in Dec 2024

10/10 Excellent

Kyle

Stayed 6 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Yara

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Excellent location but hotel conditions do not match price.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, hassle free and good location
Stayed 2 nights in Dec 2024

8/10 Good

Julie

Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great!
Stayed 4 nights in Dec 2024

10/10 Excellent

Dianna

Travelled with family
We had a nice stay. The staff was wonderful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind staff
Despite being fully briefed Ike’s for the holidays they staff generously allowed us a late checkout (several hours late) because our daughter had caught a virus and needed to rest.
Stayed 2 nights in Dec 2024

6/10 Okay

Annali

Travelled with group
Liked: Property conditions & facilities
The area is great and convenient to get around. The rooms were rather small and felt like they weren’t as cleaned. Overall, great place for a short stay, the lobby was big, and front staff is friendly.
Stayed 3 nights in Dec 2024

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Needs a renovation. Feels dingy.
Convenient location but really run down now. Not what it used to be.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gina G

Travelled with family
This location was right next door to Grand Central Station. Perfect location for using the metro.
Stayed 3 nights in Dec 2024