Hyatt Grand Central New York

4.0 star property

Photo gallery for Hyatt Grand Central New York

Pool
Exterior
Presidential Suite
Dining
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • Parking available

Explore the area

Map
109 East 42nd Street, at Grand Central Terminal, New York, NY, 10017
  • Chrysler Building
    ‪1 min walk‬
  • Grand Central Terminal
    ‪2 min walk‬
  • 5th Avenue
    ‪6 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪29 min drive‬

Room options

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Presidential Suite

  • 130 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, City View

  • 84 sq m
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 1 Bedroom, City View

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, Corner

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Suite

  • 93 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Shower)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

New York

A stay at Hyatt Grand Central New York places you in the heart of New York, steps from Grand Central Terminal and Chrysler Building. .This hotel is 0.3 mi (0.5 km) from 5th Avenue and 0.4 mi (0.6 km) from Bryant Park.

What's nearby

  • Grand Central Terminal - 2 min walk
  • Broadway - 12 min walk
  • Times Square - 12 min walk
  • Rockefeller Center - 13 min walk
  • Empire State Building - 13 min walk

Getting around

  • Grand Central - 42 St. Station - 1 min walk
  • 5 Av Station (W. 42nd St.) - 6 min walk
  • LaGuardia Airport (LGA) - 29 min drive

Restaurants

  • ‪Juice Generation - ‬1 min walk
  • ‪Omusubi Gonbei - ‬2 min walk
  • ‪Cipriani 42nd Street - ‬1 min walk
  • ‪Los Tacos No. 1 - ‬2 min walk
  • ‪Cafe Grumpy - ‬2 min walk

About this property

Hyatt Grand Central New York

Pet-friendly hotel connected to a shopping center in Manhattan with a 24-hour fitness center
Hyatt Grand Central New York offers 1298 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 1298 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include shopping on site, wedding services, and a ballroom.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in New York? This hotel has 18370 square feet (1707 square meters) of space consisting of a conference center and 26 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 100 per night)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11 AM: USD 15-65 for adults and USD 15-32 for children
  • 1 coffee shop/cafe
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Shopping
  • Spa services

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (18370 square feet of space)
  • Meeting rooms - 26

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 45.89 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Newspaper
  • Phone calls
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 65 for adults, and USD 15 to 32 for children
  • Valet parking fee: USD 100 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hyatt New York
Grand Hyatt New York Hotel
Hyatt New York Grand
New York Grand Hyatt
Grand Hotel Hyatt New York
Grand Hyatt Hotel New York
Grand Hyatt New York City
Hotel Hyatt New York
Hyatt Hotel New York City
Hyatt New York City
New York City Grand Hyatt Hotel
New York City Hyatt
New York Hyatt
Grand Hyatt Hotel
Grand Hyatt
Grand Hyatt New York
Hyatt Central York York
Hyatt Grand Central New York Hotel
Hyatt Grand Central New York New York
Hyatt Grand Central New York Hotel New York

Hyatt Grand Central New York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2237 out of 4820 reviews
Rating 8 - Good. 1146 out of 4820 reviews
Rating 6 - Okay. 759 out of 4820 reviews
Rating 4 - Poor. 372 out of 4820 reviews
Rating 2 - Terrible. 306 out of 4820 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Stayed 5 nights in Oct 2024

10/10 Excellent

larisa

Travelled with family
It was close to everything and easy to get too.
Stayed 4 nights in Nov 2024

4/10 Poor

Ricardo

Disliked: Cleanliness, staff & service
Stayed 6 nights in Oct 2024

8/10 Good

eric, Sagaponack

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service
Check in was amazingly easy and fast. The person who assisted me was very friendly. The hotel room was surprisingly nice for the age of the hotel.
Stayed 2 nights in Nov 2024

6/10 Okay

Henry

Stayed 1 night in Oct 2024

6/10 Okay

Jennifer

Liked: Staff & service
Stayed 4 nights in Nov 2024

4/10 Poor

Liliya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not the best experience
Stayed 2 nights in Nov 2024

8/10 Good

Mary Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

JESUS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, you have access to all subway and train stations at Grand Central station just a few meters
Stayed 4 nights in Aug 2024

6/10 Okay

Taiye

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The concierge at the restaurant around 11pm was being rude to my pregnant wife.
Stayed 1 night in Nov 2024

6/10 Okay

Rosemary

Business traveller
Disliked: Staff & service, room comfort
Convenient location
Nothing special. It served the purpose I needed. The property could use a renovation.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

zhicong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan, Billerica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location to navigate the city from
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeisy

Travelled with family, Travelled with family and small children
Liked: Amenities
This hotel was nice and conveniently located right next to the Grand Central Station. There were many places to eat nearby as well. The room itself was fine, it was spacious enough not to feel cramped and had everything we needed. We did no have any issues with checking in/out. Overall we had a nice experience, and would return if we were back in NYC.
Stayed 3 nights in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felix
Felix made a chaotic arrival less stressful.great guy
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela, Prudhoe

Stayed 7 nights in Oct 2024

6/10 Okay

George

Travelled with family
Liked: Cleanliness
Room Issues
Although I booked a room for 2 adults and 2 kids, we were initially given a room with one king bed and a small sofa that was not a sleeper sofa. When we raised this issue with the front desk, their solution was to have the kids sleep on the sofa, which was clearly not suitable for sleeping due to its size and design. After further discussion, we were eventually moved to another room with a single sleeper sofa. While they did bring up a cot for our second child, I had to follow up twice before it arrived. Additionally, there wasn’t enough bedding provided, requiring yet another request. To add to the disappointment, the bed in the new room was only a queen, not a king as originally booked. Lastly, the "high-tech" light switches were overly complicated, even for my wife and me, who are typically comfortable with modern devices.
Stayed 1 night in Nov 2024

10/10 Excellent

COREY, Thibodaux

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 3 nights here. Easy access to Grand Central Station and walkable distances to many different tourist attractions
Stayed 3 nights in Nov 2024

2/10 Terrible

Haider, Prosper

Stayed 5 nights in Oct 2024

2/10 Terrible

Talal

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Walmart quality pillows and bedding. Housekeeping will open doors regardless the occupied hanger. No standard to housekeeping upkeep, you have to call and ask for everything. Understaffed and long lines at check in at all times.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mamdouh

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My home in NY
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities, room comfort
Great service!
Stayed 2 nights in Nov 2024