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HGU New York

4.0 star property

Photo gallery for HGU New York

King Standard
Front of property
Fireplace
Terrace/patio
2 bars/lounges

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

View map
34 East 32nd Street, New York, NY, 10016
  • Place, 5th Avenue
    ‪1 min walk‬
  • Place, Empire State Building
    ‪3 min walk‬
  • Place, Macy's
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(60 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(62 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(25 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 Queen Bed

7.6 out of 10
Good
(18 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the area

New York

HGU New York is centrally located in New York, a 4-minute walk from Empire State Building and 7 minutes by foot from Madison Square Park. .This luxury hotel is 0.6 mi (0.9 km) from Macy's and 1.1 mi (1.7 km) from Chrysler Building.

What's nearby

  • Empire State Building - 3 min walk - 0.3 km
  • Macy's - 8 min walk - 0.7 km
  • Madison Square Park - 8 min walk - 0.7 km
  • Chrysler Building - 13 min walk - 1.1 km
  • Times Square - 14 min walk - 1.2 km

Getting around

  • 33 St. Station (Park Av. S) - 1 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 25 min drive

Restaurants

  • ‪Sweetgreen - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Wolfgang's Steakhouse - ‬2 min walk
  • ‪Pret A Manger - ‬1 min walk
  • ‪Moono - ‬1 min walk

About this property

HGU New York

Beaux Arts hotel with bars and a 24-hour front desk
HGU New York offers 90 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. This New York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and complimentary newspapers.

Make yourself at home in one of the 90 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
At HGU New York, enjoy a satisfying meal at the restaurant. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Continental breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and a 24-hour front desk.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
HGU New York has a restaurant on site.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 60 per night)

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 25 for adults and USD 25 for children
  • 2 bars/lounges
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Beaux Arts architecture
  • Built in 1905
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 28.69 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 25 for adults and USD 25 for children
  • Valet parking fee: USD 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Hotel Grand Union New York
HGU New York Hotel
Grand Union New York
Grand Union Hotel New York
Grand Union New York City
HGU Hotel
HGU New York
HGU New York Hotel
HGU New York New York
HGU New York Hotel New York

Reviews

HGU New York Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 493 out of 1002 reviews
Rating 8 - Good. 249 out of 1002 reviews
Rating 6 - Okay. 140 out of 1002 reviews
Rating 4 - Poor. 71 out of 1002 reviews
Rating 2 - Terrible. 49 out of 1002 reviews

Reviews

10/10 Excellent

Diana

Stayed 2 nights in Aug 2025

10/10 Excellent

Ondrej

Stayed 1 night in Aug 2025

6/10 Okay

Jerome

Liked: Cleanliness, staff & service
Clean but old
Stayed 3 nights in Jul 2025

10/10 Excellent

Betsy

Stayed 3 nights in Jul 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect location for my visit to my daughter. It was a straight shot just 5 min walk up the street to her apartment. My room was small but clean & comfortable. I will be back again.
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at the hotel. The rooms are pretty spacious for being in Manhattan, and the bed was big and comfortable. It was also thoroughly cleaned daily. Although we only went up once, the rooftop with views of the Empire State was nice.
Stayed 6 nights in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Aug 2025

10/10 Excellent

samantha, New York

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2025

8/10 Good

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent location. Very comfy beds and good sized bathrooms.
Stayed 5 nights in Jul 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at HGU! we will be back! Every single staff member we interacted with was kind and so helpful. The coffee shop in the lobby is incredible and convenient. Easy 20 minute walk to Times Square and so close to the subway. The hotel was clean and well maintained. We will be back!!!
Stayed 3 nights in Aug 2025

6/10 Okay

Meixin

Liked: Cleanliness, staff & service
Stayed for two days, the picture of the room was alittle deceiving because it was smaller than i thought but it’s super convenient cause everything was closed by but there was construction going on in the building during my stay and it made it hard to sleep in. Other than that, overall it’s pretty nice
Stayed 2 nights in Aug 2025

8/10 Good

Lizette

Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfy small room. Nice bathroom also. Good location. Would stay here again
Stayed 2 nights in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Comfortable bed.
Stayed 3 nights in Jul 2025

4/10 Poor

Sepehr

Disliked: Property conditions & facilities
Rooms are extremely small
Stayed 1 night in Aug 2025

10/10 Excellent

Dariel

Stayed 1 night in Aug 2025

10/10 Excellent

Natasha

Liked: Amenities
As someone who loves Korean food I picked a great hotel to stay in! The location, quality customer service and cleanliness stand out the most. I felt safe leaving at 1:30 am to get local Korean food and early morning walks for cafes were a joy. I would absolutely stay here again :)
Stayed 2 nights in Jul 2025

6/10 Okay

Elias Gabriel

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

7 Night Solo City Break

I chose this hotel from a well travelled family member recommendation. It was without doubt in an excellent location! Entrance to the subway was 100m away and it was a 10 minute walk from Grand Central. Empire State Building was equally a 10 minute walk. The bed was very comfortable and they service you room daily as standard, unlike other local hotels! I was staying for 7 nights and if I had to pick a negative it would be the insistance of a credit/debit card to the tune of $400 on arrival or they would not release the room to me, even though they had been paid through this site a fortnight in advance. I was informed that $200 was for the 'Locally collected mandatory fees/taxes*' on top of the similar amount already paid on purchase. The second $200 on top of the mandatory fees was for the security deposit. Just be sure your card can withstand such a hit on arrival or you may have difficulty. I was informed on leaving that the $200 security deposit would be returned to me via transfer and if it is an international bank account then it could take upwards of 3 weeks. A lovely hotel in a central location.
Nice rooftop area, it's not a bar. You can purchase one of 4 or 5 items from reception but you may wish to bring you own.
Stayed 7 nights in Jul 2025

10/10 Excellent

Rumi

Stayed 2 nights in Jul 2025

2/10 Terrible

Raghubar

Disliked: Cleanliness

Poor bathroom

Bathroom was not clean, and was not flushing. Maintenance didn’t come to fix it for hours.
Stayed 1 night in Jul 2025

10/10 Excellent

steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bedding; nice, clean bathroom; quiet building. Great stay!
Stayed 2 nights in Jul 2025

6/10 Okay

Jonah

Room was small as expected but there was a cigarette burn on the bed side table which was gross
Stayed 1 night in Jul 2025

4/10 Poor

Shahrzad

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointed Stay

The water pressure in our room was horrible, I complained about three times and nothing was done. Our refrigerator made a lot of noise. I come to NYC twice a year for business and I can in advance and request a room that I have stayed in before that was decent but they didn't accommodate. I stay at the hotel for the location only. Also, the rooms don't have enough outlets for today's day and age when we have to charge our devices, etc... The outlets that do exist are occupied with the lighting in the rooms.
Stayed 9 nights in Jul 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a perfect location for our trip. The staff was kind and helpful. The room was small but clean. I didn’t not like the lighting situation with having to put the in the slot
Stayed 3 nights in Jul 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025