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HGU New York

4.0 star property

Photo gallery for HGU New York

Front of property
2 bars/lounges
2 bars/lounges
2 bars/lounges
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Bar

Explore the area

View map
34 East 32nd Street, New York, NY, 10016
  • Place, Empire State Building
    ‪3 min walk‬
  • Place, 5th Avenue
    ‪3 min walk‬
  • Place, Macy's
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪30 min drive‬

Room options

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(65 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(69 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(27 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

7.6 out of 10
Good
(19 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

New York

HGU New York is centrally located in New York, a 4-minute walk from Empire State Building and 7 minutes by foot from Madison Square Park. .This luxury hotel is 0.6 mi (0.9 km) from Macy's and 1.1 mi (1.7 km) from Chrysler Building.

What's nearby

  • Empire State Building - 3 min walk - 0.3 km
  • 5th Avenue - 3 min walk - 0.3 km
  • Macy's - 8 min walk - 0.7 km
  • Madison Square Park - 8 min walk - 0.7 km
  • Bryant Park - 9 min walk - 0.8 km

Getting around

  • 33 St. Station (Park Av. S) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 27 min drive

Restaurants

  • ‪Sweetgreen - ‬2 min walk
  • ‪Chick-fil-A - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Wolfgang's Steakhouse - ‬2 min walk
  • ‪Felix Roasting Co. - ‬2 min walk

About this property

HGU New York

HGU New York offers 90 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. This New York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and complimentary newspapers.

Make yourself at home in one of the 90 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
At HGU New York, enjoy a satisfying meal at the restaurant. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Continental breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and a 24-hour front desk.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
HGU New York has a restaurant on site.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 60 per night)
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 25 for adults and USD 25 for children
  • 2 bars/lounges
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Beaux Arts architecture
  • Built in 1905
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 28.69 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 25 for adults and USD 25 for children
  • Valet parking fee: USD 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

Property is also known as

Hotel Grand Union New York
HGU New York Hotel
Grand Union New York
Grand Union Hotel New York
Grand Union New York City
HGU Hotel
HGU New York
HGU New York Hotel
HGU New York New York
HGU New York Hotel New York

HGU New York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 519 out of 1001 reviews
Rating 8 - Good. 237 out of 1001 reviews
Rating 6 - Okay. 139 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Tracy

Stayed 1 night in Dec 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Clean and great location
Stayed 2 nights in Dec 2025

10/10 Excellent

Ian

Stayed 3 nights in Dec 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, property conditions & facilities
Na
Stayed 1 night in Dec 2025

8/10 Good

Ladia

Stayed 2 nights in Nov 2025

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
The hotel location was great, room was quiet, bed was comfortable, and staff were helpful and friendly. The care, Noa, was nice for a coffee in the am and had breakfast items (didn’t eat so don’t know how good).
Stayed 3 nights in Dec 2025

10/10 Excellent

Philip

Stayed 4 nights in Dec 2025

4/10 Poor

Sandy

Stayed 2 nights in Dec 2025

10/10 Excellent

Ronnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and facility were very nice. Will definitely stay here again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

6/10 Okay

Elizabeth

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Tiny room, but it was ok. Staff was rude, but it is NYC. Elevator was broken.
Stayed 1 night in Oct 2025

6/10 Okay

Rachael

Stayed 2 nights in Dec 2025

10/10 Excellent

Ouahid

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes. Nice team and clean room
Stayed 2 nights in Nov 2025

10/10 Excellent

Debra

Stayed 2 nights in Dec 2025

6/10 Okay

Marta

Liked: Cleanliness
Honestly I’m a bit surprises for a hotel that charges around $600 per night that the heat wasn’t working for the winter month. They brought a space heater but really kinda wild for a nice place like this. I travel a lot to New York and have been looking for a permanent hotel to stay at consistently so I’ll keep looking.
Stayed 1 night in Dec 2025

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! Rooms are a little small but standard for NYC. Hip and nice, great location, great staff. Coffee shop in lobby is nice and has an arrangement with the really nice gym next door. Will stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Simona, Van Alstyne

Travelled with partner
Liked: Cleanliness
The room was clean, bathroom was clean and good size.
Stayed 3 nights in Nov 2025

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms were clean, enough space for one night. Right in the heart of the city. I was there to see the Thanksgiving Day Parade and 38th was within walking distance to do so. Elevators are kind of slow, check in was a little delayed past the promised 4pm time, but not really an issue. The front desk staff was wonderful.
Stayed 1 night in Nov 2025

10/10 Excellent

Annabel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super helpful!!
Stayed 1 night in Nov 2025

8/10 Good

Demetrius

Liked: Cleanliness, staff & service, amenities
Overall I loved my room. The staff was amazing.
Stayed 1 night in Nov 2025

10/10 Excellent

Asma

Liked: Cleanliness, amenities, property conditions & facilities
Love it - great area and very helpful staff. Highly recommend it
Stayed 3 nights in Nov 2025

10/10 Excellent

Richard

Stayed 1 night in Nov 2025

10/10 Excellent

Lauren

Stayed 2 nights in Nov 2025

8/10 Good

Michelle, Manalapan

Travelled with partner
Liked: Staff & service
Check in was easy and quick. The room was a notch bigger than other NYC hotels. I wasn’t thrilled when we saw a cockroach in our room but we were able to kill it and never saw another. The hotel was convenient to where we needed to be and we were in a rush to get there.
Stayed 1 night in Nov 2025

10/10 Excellent

Han Min

Stayed 7 nights in Nov 2025