Henn na Hotel New York

4.0 star property

Photo gallery for Henn na Hotel New York

Reception
Lobby sitting area
Reception
Reception
Superior Suite

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Restaurant
  • Business services

Explore the area

Map
235 W 35th St, New York, NY, 10001
  • Madison Square Garden
    ‪4 min walk‬
  • Times Square
    ‪7 min walk‬
  • Empire State Building
    ‪10 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪53 min drive‬

Room options

Deluxe Double Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Suite

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Executive Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New York

With a stay at Henn na Hotel New York, you'll be centrally located in New York, steps from Macy's and 4 minutes by foot from Madison Square Garden. .This hotel is 0.4 mi (0.6 km) from Times Square and 0.4 mi (0.7 km) from Broadway.

What's nearby

  • Madison Square Garden - 4 min walk - 0.4 km
  • Times Square - 7 min walk - 0.6 km
  • Broadway - 8 min walk - 0.7 km
  • Empire State Building - 10 min walk - 0.8 km
  • Grand Central Terminal - 19 min walk - 1.6 km

Getting around

  • 34 St. - Penn Station - 2 min walk
  • Penn Station - 6 min walk
  • LaGuardia Airport (LGA) - 25 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Andrews Coffee Shop - ‬2 min walk
  • ‪Versa - ‬2 min walk
  • ‪Best Bagel & Coffee - ‬1 min walk

About this property

Henn na Hotel New York

Hotel with a 24-hour front desk, steps from Macy's
Henn na Hotel New York offers 92 air-conditioned accommodations with laptop-compatible safes and bathrobes. Beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium digital channels and Netflix.

Bathrooms include shower/tub combinations, slippers, bidets, and toilets with an electronic bidet. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 92 air-conditioned rooms featuring Smart televisions. Digital television is provided for your entertainment. Private bathrooms with shower/tub combinations feature bidets and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as concierge services, a communal living room, and a banquet hall.
Enjoy a satisfying meal at Gosuke serving guests of Henn na Hotel New York. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Gosuke - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Languages

English, Japanese, Spanish

Property amenities

Parking and transport

  • Offsite parking available (USD 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gosuke

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Dryer
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 28.59 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 40.00 per day (1640 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Henn na Hotel New York Hotel
Henn na Hotel New York New York
Henn na Hotel New York Hotel New York

Henn na Hotel New York Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 211 out of 325 reviews
Rating 8 - Good. 75 out of 325 reviews
Rating 6 - Okay. 21 out of 325 reviews
Rating 4 - Poor. 9 out of 325 reviews
Rating 2 - Terrible. 9 out of 325 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jarret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 4 nights in Dec 2024

10/10 Excellent

katrina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really nice
Stayed 3 nights in Dec 2024

2/10 Terrible

LYDIA

Stayed 3 nights in Nov 2024

8/10 Good

WILLIAM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is excellent
Stayed 4 nights in Nov 2024

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed there for a week, everyone was so nice we loved the hotel! Room were super comfortable and clean. We will definitely stay there again when we go back to NYC.
Stayed 6 nights in Nov 2024

8/10 Good

Megan

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Dino gem in great location.
Carlton checked us in. No hello, no welcome. Just ID please. Kinda off putting. Garbage can in room was full upon check in…guess housekeeping didn’t empty it from last guest. Only 2 bath towels in room when we had 4 guests. Also shampoo and conditioner were out so had to call for refills. Room was spacious for NYC hotel. Location was on point. Loved the slippers and storage for wet coats. The high tech toilet seat was a nice touch…especially loved that it was heated. We’d stay here again.
Stayed 2 nights in Nov 2024

8/10 Good

stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a good location, close to shops, restaurants, etc. It was extremely clean & the rooms were a good size, the hallways were very dark. However, it is very basic, there are no draws/furniture to put your clothes in, just hanging space in the closet. The counter space is large, goes across the entire room, so we put our stuff on top of there. There is no coffee maker in the room, nor a microwave, just this weird kettle, warm up water for what. It is good for a few nights stay but we were there for 9 nights for a medical procedure & we could not even heat up food which was annoying. We also asked if they could move this chair from the 2nd floor lounge that no one even knows is there, just this weird space on the 2nd fl, to our room since our family member needed to sit after the medical procedure in a large comfortable chair & the room had only desk chairs. Apparently, there is no one in charge there, like a manager & they kept saying they could not do it.
Stayed 9 nights in Nov 2024

8/10 Good

Candace

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Vivian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execellent location. Right in the heart of midtown manhattan. Kids would love the cool animatronic dinosaur in the lobby. Easy to walk to all subway lines
Stayed 5 nights in Nov 2024

6/10 Okay

Christine

Stayed 1 night in Oct 2024

10/10 Excellent

Boris, Lakeway

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like to stay in this hotel. Especially love the steaming closet for clothes in every room. Unwrinckles shirts when I take them out of my bag.
Stayed 3 nights in Nov 2024

10/10 Excellent

Elenita, National City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Jung Hwan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Nov 2024

8/10 Good

Suzana

Stayed 5 nights in Oct 2024

10/10 Excellent

Gemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family crisis
My stay was cut short due to my daughter giving birth to a premature baby and I needed to get home urgently. Stephanie on reception was incredibly helpful getting me through to the airline as I was very upset and she even managed to secure a refund for half of my stay which I did not even ask her to do. Her kindness was very much appreciated at a very difficult time for me. My grandson was born as I arrived at the airport. Thank you Stephanie I am very grateful to you for your help.
Stayed 6 nights in Oct 2024

8/10 Good

dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seclusion from the outside world.
the only issue is your phone won't work in this hotel. It's a blessing and curse. Just can't call loved ones from the room. You literally have to go outside to make calls.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in Midtown
Great choice for staying in New York. Right in the middle of Manhattan so good for exploring both north and south. Great price to quality ratio. Rooms are really big for New York standards. Best to choose rooms facing the street but on a high floor. Comfortable beds. Good bathrooms. Very clean and in good condition. No breakfast but that is not an issue. Fantastic bagel place downstairs and Starbucks. Will stay again
Stayed 7 nights in Aug 2024

10/10 Excellent

Ross, Moreland Hills

Liked: Cleanliness, staff & service
Very nice clean hotel in good location. The room is larger for NY standards. Would stay again
Stayed 3 nights in Oct 2024

10/10 Excellent

Abdulaziz

Stayed 2 nights in Oct 2024

10/10 Excellent

Luis Rubio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy our Stay!
Our stay was perfect. The hotel is conveniently located, and the room is good. Additional services, including LG equipment to refresh our clothes and the toilet, are very nice. We will definitely come back next time we’re in the city.
Stayed 3 nights in Sep 2024

8/10 Good

Cynthia

Travelled with family and small children
The front desk staff are friendly except this one guy that literally ignores you when you say hi. When we arrived, I noticed the bathroom wasn't fully cleaned as there's leftover hair on the floor and bath tub. There was also a stained pillow cover. Other than that, they were great in changing Towels daily. The location was central to where we needed to go.
Stayed 7 nights in Sep 2024

8/10 Good

Javier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, good space and clean.
Stayed 5 nights in Sep 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Stayed 1 night in Sep 2024