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Hilton Garden Inn New York/Central Park South-Midtown West

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn New York/Central Park South-Midtown West

Front of property - evening/night
Breakfast, lunch and dinner served
Reception
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Parking available
  • Housekeeping
  • Pet-friendly

Explore the area

Map
237 West 54th Street, New York, NY, 10019
  • Broadway
    1 min walk
  • The Three Monkeys
    1 min walk
  • 7 Av. Station (E 53rd St.)
    3 min walk
  • New York, NY (LGA-LaGuardia)
    37 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Drinks & Snacks)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Terrace

Deluxe Room, 2 Double Beds, Terrace

Deluxe Room, 2 Double Beds, Terrace

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Drinks & Snacks)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Terrace

Deluxe Room, 2 Queen Beds, Terrace

Deluxe Room, 2 Queen Beds, Terrace

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Living area

Junior Suite, 1 King Bed, City View

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bay View (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Bay View (Hearing)

  • 26 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, City View

  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, City View

  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hilton Garden Inn New York Times Square South

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (3759)
The price is AU$223
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hilton Garden Inn New York Times Square South

About the area

New York

With a stay at Hilton Garden Inn New York/Central Park South-Midtown West, you'll be centrally located in New York, steps from Broadway and 6 minutes by foot from Central Park. .This hotel is 0.3 mi (0.6 km) from Times Square and 0.4 mi (0.7 km) from Radio City Music Hall.

What's nearby

  • Broadway - 1 min walk
  • Times Square - 7 min walk
  • Radio City Music Hall - 8 min walk
  • 5th Avenue - 10 min walk
  • Rockefeller Center - 13 min walk

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 7 Av. Station (E 53rd St.) - 3 min walk
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • ‪Shake Shack - ‬2 min walk
  • ‪Chick-fil-A - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪99 Cent Fresh Pizza - ‬1 min walk
  • ‪Pret A Manger - ‬2 min walk

About this property

Hilton Garden Inn New York/Central Park South-Midtown West

Hotel with a fitness center, steps from Broadway
Hilton Garden Inn New York/Central Park South-Midtown West offers 401 air-conditioned accommodations with laptop-compatible safes and safes. 40-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 401 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands and a banquet hall.
Grab a bite to eat at the hotel's steakhouse, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). To-go breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in New York? This hotel has facilities measuring 800 square feet (74 square meters), including conference space. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
Onsite venue - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (USD 75 per day)
  • Secured covered valet parking on site (USD 95 per day)

Food and drink

  • To-go breakfast available for a fee daily 6 AM–11 AM: USD 22-22 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (800 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 67

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 22 to 22 per person
  • Covered self parking fee: USD 75 per day
  • Covered valet parking fee: USD 95 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 67 (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn New York Central Park South-Midtown West
Hilton Garden Inn Park South-Midtown Hotel
Hilton Garden Inn Park South-Midtown Hotel New York Central West
Hilton Garden Inn New York/Central Park South-Midtown West Hotel
Hilton Garden Inn York/Central
Hilton Garden Inn New York/Central Park South Midtown West
Hilton Garden Inn YorkCentral
Hilton Garden Inn New York/Central Park South-Midtown West Hotel

Hilton Garden Inn New York/Central Park South-Midtown West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 662 out of 1629 reviews" "
Rating 8 - Good. 458 out of 1629 reviews" "
Rating 6 - Okay. 280 out of 1629 reviews" "
Rating 4 - Poor. 119 out of 1629 reviews" "
Rating 2 - Terrible. 110 out of 1629 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Valeria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and pleasant. Especially marsnda who worked checking us in. She went out of her way to help us
Stayed 3 nights in Sep 2024

8/10 Good

Mauricio

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2024

10/10 Excellent

Masaiku

Stayed 1 night in Aug 2024

6/10 Okay

Sherrie

They didn’t bring wash cloths nor towels every day to the room.
Stayed 3 nights in Sep 2024

4/10 Poor

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevators were broken, there was no AC in common areas, front desk was rude. Valet on the other hand was amazing !
Stayed 1 night in Sep 2024

8/10 Good

James H

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Juliana, Biscayne Park

Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveller

Travelled with group
Liked: Room comfort
Disliked: Staff & service
Terrible, service was awful.
Stayed 1 night in Sep 2024

10/10 Excellent

Julie, St Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing! Check-in was so smooth (a plus because we were in a rush to get to a show)--our bags were taken to our room for us as we dashed off (thank you, Brian!!!). We took advantage of the valet parking--a little spendy, but made things much easier for us. The location is SUPER convenient for walking to shows, restaurants, shopping, Central Park, everything. The bed was quite comfortable.
Stayed 2 nights in Sep 2024

6/10 Okay

Brian

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in walking distance to many of the places we wanted to visit including Central Park and Time Square.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eybis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and helpful. We felt very welcomed. Only issue was our AC wasn’t working well so it was very muggy. But these things happen from time to time. Overall, we enjoyed our stay! We will be booking a place at this hotel again! Thank you!
Stayed 2 nights in Sep 2024

2/10 Terrible

Nick

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not stay here again. This location is an embarrassment to the Hilton name in my opinion. Room was 1.5 hours late for being ready (4:30 earliest to get in), staff wasnt particularly kind, elevator was broke when we got there, 10 minute wait to get to floor 7. Very hot in waiting room. Room itself was bad. AC was terrible and wouldnt stay on temperature. Toilet seat was half broke. Asked to have the room turned down daily instead of every other day, they didnt come. Called guest services for towel, never got any. Nobody came. Only thing nice i can honestly say was the coffee maker and refrigerator along with the location. Highly do not recommend.
Stayed 2 nights in Sep 2024

8/10 Good

Sasha

Travelled with family
Liked: Cleanliness, staff & service
No coffee in the lobby as advertised, no one told me about the breakfast buffet.
Stayed 1 night in Sep 2024

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, efficient, safe
Stayed 1 night in Sep 2024

6/10 Okay

Limaris

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Buen lugar por que estás cerca de todo, solo que aire acondicionado está modificado para cierta temperatura y tiende hacer calor en la noche. De lo demás fue excelente.
Stayed 2 nights in Sep 2024

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was incredibly rude. Not friendly or helpful. Non responsive when i would ask questions. Ac didnt work in my room. So i called 3 times. They kept telling me somebody would come, nobody ever showed up over my 3 day stay. Elevators had extremely long lines.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alina

Stayed 1 night in Aug 2024

6/10 Okay

Mojisola

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was well below the standard one expects of a Hilton. Most of the staff were nonchalant at best, and in one instance (head waiter at breakfast) very rude. I submitted a formal complaint about the waiter, which was ignored. The room was only cleaned every other day. Turns out I was expected to ask for daily cleaning on arrival, but I wasn’t told this. I was there 7 nights, I requested an item for my room on day 1, which was never delivered. The safe was virtually at floor level, making it difficult to assess. I watched the cleaner on one instance, set out clean coffee cups right after she cleaned the bathroom, without washing her hands!!! Given how much I paid for the room, I didn’t expect such poor quality accommodation. The one plus was the location - great, very central.
Stayed 7 nights in Sep 2024

6/10 Okay

Kevin

Travelled with family
Property is nice and clean - facilities good - close to Times Square and broadway - Central Park etc - be aware you will get billed checking out by Hilton for water in your room if you use the 2 bottles provided every day even if you are a Hilton member - be careful !!!
Stayed 11 nights in Sep 2024

4/10 Poor

Thomas

Travelled with partner
Liked: Amenities
The room was like a closet. They said breakfast was included, however it wasn’t 50.00 for two
Stayed 1 night in Sep 2024

10/10 Excellent

Frank

Travelled with family
Liked: Amenities
Hotel was central to the areas we would be traveling to.
Stayed 1 night in Sep 2024

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for a quick stay.
Rooms are adequate and a little tight squeeze to move around but as expected for a NY hotel. Some staff were pleasant some were aloof and not terribly helpful even with the long lines, leaving only one staff to check in guests. All in all adequate for our stay.
Stayed 2 nights in Sep 2024

2/10 Terrible

rachel

Stayed 1 night in Aug 2024