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Hilton Garden Inn New York/Central Park South-Midtown West

3.5 star property

Photo gallery for Hilton Garden Inn New York/Central Park South-Midtown West

Front of property - evening/night
In-room safe, desk, laptop workspace, iron/ironing board
Breakfast, lunch and dinner served
Reception
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
237 West 54th Street, New York, NY, 10019
  • Broadway
    ‪1 min walk‬
  • Times Square
    ‪7 min walk‬
  • Rockefeller Center
    ‪13 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪58 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Drinks & Snacks)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Terrace

Deluxe Room, 2 Double Beds, Terrace

Deluxe Room, 2 Double Beds, Terrace

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Drinks & Snacks)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Terrace

Deluxe Room, 2 Queen Beds, Terrace

Deluxe Room, 2 Queen Beds, Terrace

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Living area

Junior Suite, 1 King Bed, City View

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bay View (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Bay View (Hearing)

  • Bay view
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, City View

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, City View

  • City view
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, City View

  • City view
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

DoubleTree by Hilton New York Times Square West

  • Pet-friendly
  • Restaurant
  • Air conditioning
  • Gym
3.7 out of 5, Good, (2019)
The price is AU$598
for 1 room
includes taxes & fees
2 May - 3 May
DoubleTree by Hilton New York Times Square West

About the area

New York

A stay at Hilton Garden Inn New York/Central Park South-Midtown West places you in the heart of New York, steps from Broadway and Broadway Theatre. .This hotel is 0.3 mi (0.5 km) from Central Park and 0.3 mi (0.6 km) from Times Square.

What's nearby

  • Broadway - 1 min walk - 0.1 km
  • Times Square - 7 min walk - 0.6 km
  • Rockefeller Center - 13 min walk - 1.1 km
  • Manhattan Cruise Terminal - 18 min walk - 1.6 km
  • Grand Central Terminal - 3 min drive - 2.1 km

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 7 Av. Station (E 53rd St.) - 3 min walk
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • ‪Shake Shack - ‬2 min walk
  • ‪Chick-fil-A - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪99 Cent Fresh Pizza - ‬1 min walk
  • ‪Pret A Manger - ‬2 min walk

About this property

Hilton Garden Inn New York/Central Park South-Midtown West

Hotel with a fitness center, steps from Broadway
Hilton Garden Inn New York/Central Park South-Midtown West offers 401 air-conditioned accommodations with laptop-compatible safes and safes. 40-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 401 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands and a banquet hall.
Grab a bite to eat at the hotel's steakhouse, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). To-go breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in New York? This hotel has facilities measuring 800 square feet (74 square meters), including conference space. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
Onsite venue - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 75 per day)
  • Secured, covered valet parking on site (USD 95 per day)

Food and drink

  • Daily breakfast to-go available 6 AM to 11 AM for a fee: USD 22 to 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 800 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 67

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 22 to 22 per person
  • Covered self parking fee: USD 75 per day
  • Covered valet parking fee: USD 95 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 67 (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn New York Central Park South-Midtown West
Hilton Garden Inn Park South-Midtown Hotel
Hilton Garden Inn Park South-Midtown Hotel New York Central West
Hilton Garden Inn New York/Central Park South-Midtown West Hotel
Hilton Garden Inn York/Central
Hilton Garden Inn New York/Central Park South Midtown West
Hilton Garden Inn YorkCentral
Hilton Garden Inn New York/Central Park South-Midtown West Hotel

Hilton Garden Inn New York/Central Park South-Midtown West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 768 out of 1852 reviews
Rating 8 - Good. 479 out of 1852 reviews
Rating 6 - Okay. 308 out of 1852 reviews
Rating 4 - Poor. 147 out of 1852 reviews
Rating 2 - Terrible. 150 out of 1852 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Wendy

Stayed 2 nights in Jan 2025

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Great location and lovely stsff
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay. Very convenient to everything.
Stayed 2 nights in Jan 2025

10/10 Excellent

Phoebe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and comfortable room. No complaints! Can easily walk to Central Park, Times Square, broadway etc. and close to the subway. The lifts can be busy at times, but we were on the 3rd floor so mostly took the stairs anyway. Would definitely stay here again!
Stayed 3 nights in Jan 2025

6/10 Okay

Sharon

Travelled with group
Liked: Cleanliness, staff & service

Needs an update.

The hotel is dated. Elevators are slow, room very dark, heat difficult to adjust. The handle in the shower wouldn’t stay as adjusted. Staff is very welcoming
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and staff

It was in a great location, and the staff was wonderful. The only things that keep me from giving five stars across the board are that the heater was quite noisy and that, while we didn't request daily housekeeping service, it started happening anyway. Seemed kind of a waste.
Stayed 7 nights in Jan 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location and the hotel staff was very friendly! The elevator was slow during peak times but a sign is posted.
Stayed 4 nights in Dec 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and roomy and close to Central Park, time square and everything that we wanted to see near midtown. Would stay there again.
Stayed 3 nights in Jan 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall, the hotel is fine, and the staff was very nice. However, one of three elevators is out of commission which led to frequent LONG lines in lobby to use the elevators
Stayed 7 nights in Jan 2025

6/10 Okay

sirel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was great as well as the location. The problem was the elevators. Only 2 elevators for a 36 floor building was completely un acceptable. Prepare to wait 15 minutes for the elevator to arrive every time, rush hour or not.
Stayed 3 nights in Jan 2025

10/10 Excellent

Karime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Aimee

Stayed 2 nights in Jan 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service
Good hotel, excellent value for money, great location. One elevator was broken leading to long lines. Room was small but clean and comfortable.
Stayed 3 nights in Jan 2025

8/10 Good

Andrei

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Hotel is in a great location.
Stayed 4 nights in Oct 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really liked the location and convenience of this hotel. Elevators were hard to get during peak hours so being able to take the stairs was helpful. Desk staff seemed a bit preoccupied when checking out. Room was nice and clean. Overall a good stay!
Stayed 2 nights in Jan 2025

10/10 Excellent

Wesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Jan 2025

8/10 Good

Cassie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Overall it’s was a great experience, but the elevator took so long during the rush hour.
Stayed 3 nights in Jan 2025

8/10 Good

Gavin, Davenport

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
One of the 3 elevators was broken, one of them was having work done leaving only one working so had to wait in line for a long time to return to our room. Never saw housekeeping.
Stayed 3 nights in Jan 2025

8/10 Good

Kevin Michael

Travelled with family
Great location
Stayed 6 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good location nothing special

Up to see shows. Location good. Place needs a refresh. Rooms were cold especially bathroom.
Stayed 2 nights in Jan 2025

6/10 Okay

Pat

Travelled with family
Liked: Cleanliness
Great location, close to 3 subway stations, shopping, central park, theatre, dining and museums. Comfortable beds. Great having the fridge and microwave in the room, but not much storage room for suitcases etc. The hotel as a whole was average and staff interaction was very minimal and quite 'cool'. One elevator not working & the wait time for the other 2 could be up to 15 minutes.
Stayed 7 nights in Dec 2024

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location!

Outstanding location!! Just off Broadway and behind the building for the Stephen Colbert Show. So many shops and easy to get food right by hotel. Felt safe. Beyond convenient to Central Park and Time Square. Room was small but it’s NYC - so it was good. Hooks and some narrow shelves on the wall would have been a nice addition to the room. Just need places to put our stuff. Bathroom is small. Need hooks on back of door. Loved having frig & microwave. Used both daily. Also liked the Keurig. Loved the pantry of snacks downstairs that came with our room. Elevator is used a lot - so it’s hard to get on - but we knew that. Management sent me a text for anything we might need. I texted twice and received a response and requested items super fast. Great pillows - just bought exact ones from Amazon! We used the hotel town car to return to JFK. Great ride. Cheaper than Uber. Great services. Maybe let customers know driver prefers cash. Luckily we scraped up enough. We would have prepared had we known. Overall, very pleased with our stay. Would stay again
Stayed 6 nights in Dec 2024

2/10 Terrible

Georgia

Travelled with family
Disliked: Staff & service, property conditions & facilities
Our stay was a disaster at the Hilton garden inn New York/Central Park South/Midtown West. The hotel itself is good, nice rooms and a great location to explore the city. However, what let this hotel down was the lack of care from the staff. We booked 2 rooms for our stay over NYE, myself and my partner in one room, and then my 3 sisters in another. On our first night stay, my 3 sisters were awoken at 2am by a man entering their room with his suitcases, the staff had given him keys to their room. When calling down to the staff to ask what had happened & why has a man entered their room, they were greeted by a women who was less than helpful, asking why they were in that room and that it wasn’t their room? They were in that room because they were allocated this room by this same woman & given 3 room keys earlier in the night. She was less than apologetic & dismissive, saying if we wanted compensation they could have a voucher for a coffee in the morning. This is not even enough compensation to offer 3 women, under the age of 25 in a different country, in a city they have never been to, let alone over NYE. Other issues being: - 2 out of 3 elevators working - hotel cleaning staff taking up entire elevators during peak times causing up to 20 minute waits and having to walk down 30 flights of stairs. - 8pm vacuuming in the hallways - random charges to our credit cards during and after our stay without an invoice, explanation or compensation. Would NOT recommend this hotel.
Stayed 5 nights in Dec 2024