Holiday Inn Express New York City Times Square by IHG

3.0 star property

Photo gallery for Holiday Inn Express New York City Times Square by IHG

Theatre show
Exterior
View from property
Reception
Point of interest

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Breakfast included
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
343 W 39th Street, New York, NY, 10018
  • Times Square
    ‪7 min walk‬
  • Jacob K. Javits Convention Center
    ‪8 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪36 min drive‬

Room options

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, City View (High Floor)

  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View (High floor)

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Similar properties

About the area

New York

With a stay at Holiday Inn Express New York City Times Square by IHG, you'll be centrally located in New York, within a 10-minute walk of Times Square and Broadway. .This hotel is 0.8 mi (1.3 km) from Madison Square Garden and 1 mi (1.7 km) from Empire State Building.

What's nearby

  • Times Square - 7 min walk
  • Broadway - 8 min walk
  • Madison Square Garden - 9 min walk
  • Empire State Building - 16 min walk
  • Grand Central Terminal - 19 min walk

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪Blue Ruin - ‬2 min walk
  • ‪The Joyce Public House - ‬1 min walk
  • ‪2 Bros Pizza - ‬2 min walk
  • ‪Taqueria Diana - ‬1 min walk

About this property

Holiday Inn Express New York City Times Square by IHG

Hotel with free breakfast, a quick walk to Times Square
Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 210 guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Take advantage of the hotel's room service. A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 85.00 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM
  • Room service available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch HDTV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.21 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 85.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square by IHG Hotel
Holiday Inn Express New York City Times Square an IHG Hotel
"Holiday Inn Express New York City Times Square an IHG Hotel"
Holiday Inn Express New York City Times Square by IHG New York

Holiday Inn Express New York City Times Square by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 519 out of 1510 reviews
Rating 8 - Good. 364 out of 1510 reviews
Rating 6 - Okay. 299 out of 1510 reviews
Rating 4 - Poor. 169 out of 1510 reviews
Rating 2 - Terrible. 159 out of 1510 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Edi

Stayed 3 nights in Aug 2024

6/10 Okay

JULIETA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything’s fine except for the bathroom sink, we tried to be careful, the sink is not fully attached against the wall.
Stayed 3 nights in Nov 2024

10/10 Excellent

mayumi

Liked: Cleanliness, staff & service, property conditions & facilities
Valerie at the front desk is very approachable and accomodating. The room is not that big but very clean..The housekeeping keeps it clean esp the bathroom etc.. Highly reccommended So I'll give this hotel a 5 stars😊
Stayed 2 nights in Nov 2024

2/10 Terrible

Martha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The management of the hotel doesn’t care about the quality of the beds We have to requested to move in 3 different rooms due to the bad conditions on mattress One of the rooms have fleas and chins bug We had bad experience! We don’t recommend it for anyone The elevators are too old… we have to called the emergency department 911 Due to the elevator was stuck on 12/1/24 No body was able to rescue until the paramedics arrived.
Stayed 5 nights in Nov 2024

10/10 Excellent

Francheska Collazo

Liked: Cleanliness, staff & service, property conditions & facilities
Good!!!
Stayed 4 nights in Oct 2024

4/10 Poor

Rosario

Travelled with partner
Disliked: Amenities
Very nice staff but poor quality elevators. Only 2 for large building. Heating in room mail function. Either got 100 degrees or 60! No in between so poor sleep! Also breakfast area should be condemned! Cold and small.
Stayed 3 nights in Nov 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Zandra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 3 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great, and the hotel was clean. Great location.
Stayed 1 night in Nov 2024

6/10 Okay

Sandra

Stayed 4 nights in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s been an incredible week in New York. Big thanks to Devin, he is a superstar couldn’t do enough for us. Will be back in March!
Stayed 6 nights in Nov 2024

10/10 Excellent

Jhomar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Michael

Disliked: Property conditions & facilities
Shower head almost unusable Bathroom always freezing Pillows poor quality Elevator takes forever and small
Stayed 2 nights in Nov 2024

8/10 Good

K Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Overall really good hotel. Staff was nice, attentive and helpful. I was able to walk to almost everywhere I went on this trip. The room could use a little refresh. Caulking / baseboards have seen better days. Tile could use a deep clean.
Stayed 2 nights in Nov 2024

8/10 Good

Marisol

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

natasha

Stayed 2 nights in Nov 2024

4/10 Poor

Ricardo

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Front desk actitud as if they were bother
Stayed 3 nights in Nov 2024

4/10 Poor

Iuliia

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Low rating because receptionists don’t care about people, who lives in the hotel. I came from Chicago with my husband for celebrating my birthday. And when I was just asking to change my room( higher view or something else) receptionist yelled at me and another one said why should they change me room. It was my birthday!!!! Any receptionists in Chicago can do it!!! Also the cleaning was daily what annoying us. When we put sticker on the door ‘do not disturb’, we found the letter under the door about cleaning daily. The mood was spoiled by staying at this hotel. But location is very comfortable, you can walk to Time square.
Stayed 5 nights in Nov 2024

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Nov 2024

8/10 Good

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect budget-friendly hotel for visiting NYC.
Stayed 1 night in Nov 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and was within walking distance of most of the Manhattan area attractions.
Stayed 3 nights in Nov 2024

4/10 Poor

Rita

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property condition and facilities need major work and update
Stayed 2 nights in Nov 2024

10/10 Excellent

MD DELWAR

Stayed 2 nights in Nov 2024

10/10 Excellent

Tracey

Stayed 2 nights in Nov 2024