Holiday Inn Express New York City Times Square by IHG

3.0 star property

Photo gallery for Holiday Inn Express New York City Times Square by IHG

Theatre show
Exterior
View from property
Reception
Point of interest

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
343 W 39th Street, New York, NY, 10018
  • Times Square
    ‪7 min walk‬
  • Broadway
    ‪8 min walk‬
  • Madison Square Garden
    ‪9 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪36 min drive‬

Room options

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, City View (High Floor)

  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View (High floor)

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Similar properties

About the area

New York

With a stay at Holiday Inn Express New York City Times Square by IHG, you'll be centrally located in New York, within a 10-minute walk of Times Square and Broadway. .This hotel is 0.8 mi (1.3 km) from Madison Square Garden and 1 mi (1.7 km) from Empire State Building.

What's nearby

  • Times Square - 7 min walk - 0.7 km
  • Broadway - 8 min walk - 0.7 km
  • Madison Square Garden - 9 min walk - 0.8 km
  • Empire State Building - 16 min walk - 1.4 km
  • Grand Central Terminal - 19 min walk - 1.7 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪Blue Ruin - ‬2 min walk
  • ‪The Joyce Public House - ‬1 min walk
  • ‪2 Bros Pizza - ‬2 min walk
  • ‪Taqueria Diana - ‬1 min walk

About this property

Holiday Inn Express New York City Times Square by IHG

Hotel with free breakfast, a quick walk to Times Square
Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 210 guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Take advantage of the hotel's room service. A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 85 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.21 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 85.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square

Holiday Inn Express New York City Times Square by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 577 out of 1602 reviews
Rating 8 - Good. 377 out of 1602 reviews
Rating 6 - Okay. 313 out of 1602 reviews
Rating 4 - Poor. 172 out of 1602 reviews
Rating 2 - Terrible. 163 out of 1602 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Dec 2024

10/10 Excellent

Antonio a parrales

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Close to everything
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel Keith

Stayed 5 nights in Dec 2024

10/10 Excellent

Joelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful especially the staff guy during breakfast
Stayed 3 nights in Dec 2024

10/10 Excellent

Jose A

Travelled with family, Travelled with partner
Excelent price,evreting was great.
Stayed 7 nights in Dec 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
It was just what we needed for our stay!
Stayed 4 nights in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, amenities
Clean
Stayed 1 night in Dec 2024

8/10 Good

Lacheena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so helpful and kind.
Stayed 2 nights in Dec 2024

6/10 Okay

Heather

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Normand

Stayed 4 nights in Dec 2024

10/10 Excellent

Chrystelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location
Stayed 2 nights in Sep 2024

4/10 Poor

Michael

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff not very helpful. Room was not available/gave away. Forget about trying to get any sort of breakfast no room overcrowded. Could take up to 10 minutes just to be able to get on/off the elevator.
Stayed 4 nights in Dec 2024

10/10 Excellent

Berta Alicia

Stayed 2 nights in Dec 2024

10/10 Excellent

Umair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

RENE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff. Thanks.
Stayed 3 nights in Dec 2024

2/10 Terrible

Duyen

Stayed 1 night in Dec 2024

6/10 Okay

Kirenia ARACELIA Hernandez

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property was clean, the staff service was outstanding but the elevator is a nightmare. The staff is overworked. There is no coffee all the time available, it is New York specifically winter time. The street outside once it gets dark it is not safe, many homeless and the hotel does not have a security person on the property. Thank you to the staff all of them were awesome.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

SHEILA

Good stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

Sonny

Stayed 5 nights in Nov 2024

2/10 Terrible

Michelle

Stayed 5 nights in Nov 2024

2/10 Terrible

Vonchea

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place had 1 working elevator and it’s 34 floors in the Hotel. Our bathroom shower was dirty when we checked in. This place also does not sell water but they give away like 6 bottles a day at the front desk but I think the homeless people get most of those. In front of the hotel is always a different group of homeless people who are doing drugs and one of the homeless guys one during our stay didn’t have any pants on and was walking around in front of the hotel
Stayed 3 nights in Dec 2024

6/10 Okay

Meralys

Travelled with family and small children
Liked: Cleanliness, staff & service
The staff was the best ever! They were kind and attentive. Room service was good. Everything was clean every day with clean towels. The breakfasts were really good. The facilities is old and needs a kind of room renovation and new furniture but if you just need a place to sleep like us and visit NYC by walking and using the train is perfect because of the location.
Stayed 4 nights in Dec 2024

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service
Great location, staff etc but it needs updating and was very expensive for what it was.
Stayed 6 nights in Dec 2024

8/10 Good

Aditi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024