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Hyatt Place New York City/Times Square

4.0 star property

Photo gallery for Hyatt Place New York City/Times Square

Bar (on property)
Lobby sitting area
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

Map
350 West 39th St, New York, NY, 10018
  • Madison Square Garden
    ‪8 min walk‬
  • Times Square
    ‪9 min walk‬
  • Broadway
    ‪9 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪38 min drive‬

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed (High Floor)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (2 Double Bed with Sofabed, High Floor)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room (2 Double Bed with Sofabed, High Floor)

  • 20 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed with Sofa bed (High Floor)

  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed with Sofa bed (Specialty)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed with Sofa bed

  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, Accessible (Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (2 Double Beds with Sofa bed)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room (2 Double Beds with Sofa bed)

  • 23 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 2 Double Beds (High Floor)

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed with Sofa bed, City View

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Shower)

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, City View

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 2 Double Beds, City View

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (2113)
The price is AU$598
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includes taxes & fees
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About the area

New York

With a stay at Hyatt Place New York City/Times Square, you'll be centrally located in New York, within a 10-minute walk of Madison Square Garden and Times Square. .This hotel is 0.6 mi (0.9 km) from Broadway and 0.9 mi (1.4 km) from Empire State Building.

What's nearby

  • Madison Square Garden - 8 min walk - 0.7 km
  • Times Square - 9 min walk - 0.8 km
  • Broadway - 9 min walk - 0.8 km
  • Empire State Building - 16 min walk - 1.4 km
  • Grand Central Terminal - 3 min drive - 2.1 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 4 min walk
  • Penn Station - 10 min walk
  • LaGuardia Airport (LGA) - 38 min drive

Restaurants

  • ‪Blue Ruin - ‬2 min walk
  • ‪2 Bros Pizza - ‬2 min walk
  • ‪Taqueria Diana - ‬2 min walk
  • ‪Tavola - ‬1 min walk
  • ‪Cafe Aroma - ‬1 min walk

About this property

Hyatt Place New York City/Times Square

Hotel with free breakfast, a quick walk to Madison Square Garden
Hyatt Place New York City/Times Square offers 520 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 520 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include a banquet hall and a vending machine.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events.
A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.
Hyatt Place New York City/Times Square has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 60 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 114.75
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 60 per day (2625 ft away)
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 114.75 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hyatt York City Times Square
Hyatt Place New York City/Time Square
Hyatt Place New York City/Times Square Hotel
Hyatt Place New York City/Times Square New York
Hyatt Place New York City/Times Square Hotel New York

Hyatt Place New York City/Times Square Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1201 out of 2465 reviews
Rating 8 - Good. 680 out of 2465 reviews
Rating 6 - Okay. 326 out of 2465 reviews
Rating 4 - Poor. 133 out of 2465 reviews
Rating 2 - Terrible. 125 out of 2465 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Michelle Widmer, Morgantown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and adequate rooms.

8/10 Good

Maria

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Anne Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Accessible
Stayed 3 nights in Dec 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
good coffee for breakfast
Stayed 2 nights in Dec 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! It’s near Times Square and the staff was friendly and helpful. Breakfast was included and there were clear communications on busy times and lines were managed well. The one star I took off was mainly because I booked a room for 4 and the option that came up was for a sofa bed. It was extremely uncomfortable and gave my daughter a backache. I have been to NYC numerous times and know that real estate is limited but the room didn’t have a closet and we had to maneuver around our suitcases. I definitely would stay here again but would not opt for the sofa bed as being an option.
Stayed 1 night in Dec 2024

4/10 Poor

Mallory

Travelled with family
We were not allowed to check into our room until 4:30 when check in was at 3
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay in NYC!
Stayed 2 nights in Dec 2024

10/10 Excellent

Noreen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Maxie

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast very good - overall great pick for a hotel in NYC
Stayed 2 nights in Dec 2024

8/10 Good

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Janele

Stayed 1 night in Dec 2024

6/10 Okay

JELANI CASILLAS DE

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service
Staff was amazing Fransisco was very good to us.Help our family with things we needed.
Stayed 3 nights in Dec 2024

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Savannah was amazing at helping us when we were given the wrong room. Quickly attendeded to our needs and resolved the issues.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it all
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Stayed 1 night in Dec 2024

6/10 Okay

Vanessa, Winter Garden

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location, a little noisy at night and took a whole day and asking 4 time to get a blanket for my daughter sleeping on the pull out. Unfortunately she had to sleep with only a pillow on our first night
Stayed 2 nights in Dec 2024

4/10 Poor

Rebecca

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
This was honestly the worst stay we had in the city and we stay 2-3 times a year. When there are so many comparable options in the same area, this is not the one worth the cost. If they are charging more than $300/night, shop around and get a better value for the price at any number of other hotels. They gave us someone else’s room yet the front desk made it seem like it was our fault. My husband called the front desk for a question and Ruby answered the phone yelling at him before he even said hello. Worst customer service and in a city with plenty other hotels that are cheaper, don’t go here. The carpet next to the bed was perpetually damp for no reason. Horrible in room amenities for the price and the smallest room out of any of the other hotels we have stayed at. No assistance with check ins or transportation which was crazy to me. Everything was a chore to them as opposed to a service to provide guests.
Stayed 2 nights in Dec 2024

8/10 Good

Michael R.

Liked: Cleanliness, staff & service
Very conveniently located, but rooms are tiny.
Stayed 1 night in Dec 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Von Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very crowded area fast pace. Have to pay attention where you at and going hold onto your things. But close to everything everything is near super plus.
Stayed 1 night in Dec 2024

6/10 Okay

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Christmas stay
A decent hotel but the room was was to tiny compared to the Hilton we stayed at the week before in times sq. Don’t think I will go back
Stayed 2 nights in Dec 2024

6/10 Okay

Maria Teresa

Business traveller
Stayed 3 nights in Dec 2024

10/10 Excellent

Alex

Liked: Property conditions & facilities
Was good all round had a great stay with my wife
Stayed 1 night in Dec 2024

2/10 Terrible

claudia

Liked: Staff & service
Disliked: Property conditions & facilities
$500 and the room was so tiny.
Stayed 1 night in Dec 2024

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great location to be close to time square.
Stayed 3 nights in Nov 2024