Hyatt Place New York / Chelsea

4.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hyatt Place New York / Chelsea

Lobby
View from property
Point of interest
Exterior
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar
  • Pet-friendly
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
140 WEST 24TH STREET, New York, NY, 10011
  • Chelsea Hotel
    ‪4 min walk‬
  • 5th Avenue
    ‪7 min walk‬
  • Madison Square Garden
    ‪10 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪53 min drive‬

Room options

Room, 1 King Bed with Sofa bed

  • 17 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, City View

  • City view
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Skyline View)

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Skyline View)

  • City view
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, City View

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Skyline View)

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New York

With a stay at Hyatt Place New York / Chelsea, you'll be centrally located in New York, a 10-minute walk from Madison Square Garden and 15 minutes by foot from Empire State Building. .This hotel is 1.2 mi (1.9 km) from Broadway and 1.2 mi (2 km) from Times Square.

What's nearby

  • Madison Square Garden - 10 min walk
  • Empire State Building - 15 min walk
  • Times Square - 18 min walk
  • Broadway - 18 min walk
  • Grand Central Terminal - 3 min drive

Getting around

  • 23 St. Station (7th Av.) - 2 min walk
  • New York 23rd St. Station - 3 min walk
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • ‪Variety Coffee Roasters - ‬2 min walk
  • ‪East One Coffee Roasters - ‬3 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Smithfield Hall - ‬3 min walk
  • ‪Chelsea Papaya - ‬2 min walk

About this property

Hyatt Place New York / Chelsea

Hotel with free breakfast, a quick walk to Madison Square Garden
Hyatt Place New York / Chelsea offers 510 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down comforters. 50-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 510 guestrooms featuring Smart televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, hair dryers, and toothbrushes and toothpaste.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
You can enjoy a meal at The Placery serving the guests of Hyatt Place New York / Chelsea, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Height restrictions apply for on-site parking
  • Off-site parking within 1 mi (USD 50.00 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • The Placery

Things to do

  • 24-hour fitness centre

Family friendly

  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • In-room accessibility
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways

More

  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Bath or shower
  • Hairdryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV
  • Digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per pet, per week, plus a deposit of USD 100.00 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Offsite parking fee: USD 50.00 per day (1 mi away)
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York

Hyatt Place New York / Chelsea Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1023 out of 2120 reviews" "
Rating 8 - Good. 568 out of 2120 reviews" "
Rating 6 - Okay. 285 out of 2120 reviews" "
Rating 4 - Poor. 151 out of 2120 reviews" "
Rating 2 - Terrible. 93 out of 2120 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Baby Khusbu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Aria

Liked: Cleanliness, staff & service, property conditions & facilities
I just wish some room amenities were better
Stayed 2 nights in Oct 2024

6/10 Okay

Aysem

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Aircondition is very noisy
Air condition is very noisy , room is clean.. Our room view is bad
Stayed 2 nights in Oct 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for exploring Manhattan - close enough to walk north to Times Square or south to Greenwich Village. Bountiful breakfast spreads, which were greatly appreciated.
Stayed 6 nights in Oct 2024

8/10 Good

Gonzalo, Chicago

To small the room
Stayed 7 nights in Oct 2024

2/10 Terrible

Emanuella

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The location is great. The breakfast was very poor and served with paper plates and that is very low, no variety at all. I paid extra to have a city view and was great, but the rooms are very small. I don’t think is worth paying that much for such hotel.
Stayed 2 nights in Oct 2024

2/10 Terrible

Bahi

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I got the sense that everyone working at the hotel is friendly and making an effort, but unfortunately that doesn’t change my overall experience being a negative one. For starters, an important package I had delivered to the hotel went missing and there was no record of it in their log. It was only after I started kicking up a fuss and reviewing camera footage that it miraculously turned up. It had somehow been taken up to the restaurant by another staff member without ever being logged. This drama aside, I had a few other negative experiences. Multiple requests for a shaving kit from the front desk that came far too late. Long waits for the elevator and frustrating rides on an elevator that was far too full. The view from the room is good and the space is clean, but these negatives were enough for me to rule this option out in the future.
Stayed 3 nights in Oct 2024

6/10 Okay

Claudius

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Small rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Oct 2024

6/10 Okay

Emily

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Suitable if you can climb stairs!
This hotel was pretty fine for what I needed. Location is superb. My room was very small (great view, though) and had a wardrobe/hanging space of around 6 inches only. Not one single drawer in which to unpack anything which made it feel even more cramped. Rooms very clean, bathroom decent though again, no drawers. Hotel breakfast was ok, repetitive and hot food was only ever warm but it did the job. The main issue with this hotel is the elevators. Absolute nightmare. I gave up and used the stairwell which was manageable as I was tenth floor, would have been impossible on the high floors.
Stayed 5 nights in Oct 2024

6/10 Okay

Lina, Dacula

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall, the hotel room was very clean and did the job. The breakfast was very nice. We ran into problems with the elevator. It took so long for the elevators to get to our floor. We even had to walk down at one point because the elevator didn’t come for 20 mins. Thankfully we were on the 9th floor. Tv channels didn’t work, and the toilet flusher kept getting caught.
Stayed 2 nights in Oct 2024

6/10 Okay

Christina

Liked: Cleanliness
Defiantly not a 4 star hotel. I would rate it a 3 star.
Stayed 1 night in Oct 2024

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Susan

Travelled with group
Liked: Staff & service
Average
Stayed 5 nights in Oct 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Great view. Love the double shades on the windows. Friendly and helpful staff both in the breakfast hall and at the front desk. Four elevators available to stop at each floor, but without a light indicating which door opened... requiring one to quickly pace down the hall to see if one had opened.
Stayed 4 nights in Oct 2024

10/10 Excellent

Loriann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Stayed 2 nights in Oct 2024

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NYC is in decline but the area is still seemingly safe.
Stayed 1 night in Oct 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the stay was great with two exceptions. Excellent walkable location and one block from the subway. Even with my complaint below I’d absolutely stay here again with lessons learned. The fire alarm went off which can happen but we found the communication to be poor. We were told to wait in our rooms but after 7-10 mins of no communications we called down. Regular intercom announcements would have be appreciated. Don’t use the shuttle service for the airport. We spent an hour driving around 5 blocks picking people up which took over an hour. At JFK the driver missed our terminal which added another 20 mins. We were told while signing up it would take about 90 mins but all in it took 2.5 hours. Very stressful.
Stayed 5 nights in Oct 2024

10/10 Excellent

Hasell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good, and the service was great.
Stayed 3 nights in Sep 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a family of four in one room with double beds. Yes the room is tiny, but very comfortable! If you can’t stand to be in tight quarters with your travel companions or family members then book 2 rooms or stay elsewhere, but the place is in a great location with beautiful views from the high floors. Our weekend away was wonderful!
Stayed 2 nights in Oct 2024

6/10 Okay

Andrew

Liked: Staff & service
Just okay. Nothing special about this property.
Stayed 4 nights in Oct 2024

8/10 Good

GAIL

Stayed 2 nights in Oct 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was awesome, beautiful room and pretty good view. The lobby needs work though, the bathroom being downstairs, and the elevators would take a long time. But since what matters its the room, it was a good time.
Stayed 1 night in Sep 2024