Quiet, clean retreat in a fantastic location! We had a nice room overlooking NYPL and Bryant Park ice skaters over the holidays. Our room on the 11th floor had a sofabed for our teenager and a small fridge (though no access to microwaves on property). Great lighting, very clean, helpful amenities! We loved the Nespresso and enjoyed the popcorn on arrival. Staff was friendly and helpful. We liked the yoga mat and bathrobes, too. Bed was a smidge soft for me, but that's a personal preference. Loved the water stations on every floor and yes, the elevators are a little slow, but that didn't bother us. Would have been nice to have access to a microwave to heat up food, but other than that we had a lovely weeklong stay. We liked being able to leave our bags on checkout and come back later for them. And it would have been nice if doorman opened the doors for us on blustery cold days, but other than that, no complaints.