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Sheraton New York Times Square Hotel

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton New York Times Square Hotel

Exterior
Exterior
55-inch flat-screen TV with cable channels, TV, pay films
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
811 7th Ave, New York, NY, 10019
  • Broadway
    ‪2 min walk‬
  • Broadway Theatre
    ‪2 min walk‬
  • Carnegie Hall
    ‪4 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪36 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, Non Smoking, City View

Premium bedding, pillow-top beds, in-room safe, desk

Premier Room, 1 King Bed, Non Smoking, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Non Smoking, City View

Premium bedding, pillow-top beds, in-room safe, desk

Premier Room, 2 Double Beds, Non Smoking, City View

  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, City View

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 2 Double Beds, City View

  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 Bedroom, Non Smoking

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

New York

With a stay at Sheraton New York Times Square Hotel, you'll be centrally located in New York, steps from Broadway and 5 minutes by foot from Times Square. .This hotel is 0.3 mi (0.4 km) from Radio City Music Hall and 0.4 mi (0.7 km) from Central Park.

What's nearby

  • Broadway - 2 min walk
  • Times Square - 5 min walk
  • Radio City Music Hall - 5 min walk
  • 5th Avenue - 8 min walk
  • Rockefeller Center - 9 min walk

Getting around

  • 7 Av. Station (E 53rd St.) - 1 min walk
  • Grand Central - 42 St. Station - 18 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Shake Shack - ‬2 min walk
  • ‪La Grande Boucherie - ‬2 min walk
  • ‪Library Bar - ‬1 min walk
  • ‪Famous Original Ray's Pizza - ‬1 min walk
  • ‪Urbanspace W52 - ‬2 min walk

About this property

Sheraton New York Times Square Hotel

Hotel with a 24-hour fitness center, steps from Broadway
Sheraton New York Times Square Hotel offers 1780 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 1780 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands, wedding services, and a ballroom.
Enjoy a meal at Hudson Market or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in New York? This hotel has 36000 square feet (3344 square meters) of space consisting of a conference center and 33 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
Hudson Market - This café specializes in American cuisine and serves breakfast only.
Library Bar - This café specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends: USD 35-40 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Hudson Market
  • Library Bar

Things to do

  • 24-hour fitness centre
  • Shopping

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference centre (36000 square feet of space)
  • Meeting rooms - 33

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held shower head
  • Handrails in stairwells
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Raised toilet seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.16 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 to 40 per person
  • Fee for in-room wireless internet: USD 19.95 per day (rates may vary)
  • Self parking fee: USD 75 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton New York Times Square
New York Times Square Sheraton
Sheraton New York City
Sheraton Hotel New York Times Square
Sheraton New York Times Square
Sheraton New York Times Square Hotel
New York City Sheraton
Sheraton Hotel New York
Sheraton New York Times Square
Sheraton New York Hotel & Towers
Sheraton New York Hotel And Towers
Sheraton New York Towers
Sheraton New York Times Square Hotel Hotel
Sheraton New York Times Square Hotel New York
Sheraton New York Times Square Hotel Hotel New York

Sheraton New York Times Square Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1250 out of 3138 reviews" "
Rating 8 - Good. 806 out of 3138 reviews" "
Rating 6 - Okay. 529 out of 3138 reviews" "
Rating 4 - Poor. 268 out of 3138 reviews" "
Rating 2 - Terrible. 285 out of 3138 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kayla

Location was perfect. Only complaint was it was a very busy not a problem but the elevator was not ideal with 10 elevators it was always a wait to get to our floor maybe open more to accommodate. It seemed we were always waiting for a second elevator to get to our floor.😊
Stayed 3 nights in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Very convenient to everything
Stayed 3 nights in Oct 2024

4/10 Poor

Randall

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No free wifi, window had gap heard all the outside noises, pillows, limit of 1 bottle of water
Stayed 4 nights in Oct 2024

6/10 Okay

Bolmer

Travelled with partner, Travelled with group
The location is excellent. The male staff is very noisy in the morning. The common areas on the 41st floor are very dirty. The Asian cleaning lady was the best. She was the best part of our stay.
Stayed 3 nights in Oct 2024

8/10 Good

Melinda

Liked: Cleanliness, staff & service
When checked in to my room the cushion for the couch was missing. Staff was great at transferring to a new room
Stayed 3 nights in Oct 2024

10/10 Excellent

Betty, Miami Beach

Travelled with family
Liked: Amenities
the beds were very old and noisy, that we couldn't sleep
Stayed 3 nights in Oct 2024

8/10 Good

joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Rui

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
The staff is on ok but didn’t explain the credit for destination fee clearly.
Stayed 5 nights in Oct 2024

10/10 Excellent

Anastasia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking location to time square Bell boy Gary is amazing Hotel very clean rooms are nice My niece had cut her finger in Toronto and we needed a doctor front desk help us and security called to make sure all was ok. Would come back again. Thank you from Toronto Canada
Stayed 3 nights in Oct 2024

4/10 Poor

Margaret

Stayed 1 night in Sep 2024

10/10 Excellent

Van Chinh

Liked: Cleanliness
Great experience
Stayed 3 nights in Oct 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service
Despite being a gold elite member, our room wasn’t ready until 3:30 despite requesting an early check in 2 days prior to arriving. Also, one of the beds was sagging towards the middle.
Stayed 3 nights in Oct 2024

2/10 Terrible

Michael

Travelled with family
Disliked: Staff & service
Check in was at 4 no room was available had to wait hours after finding out they sold our room .. had my wife and kids sleeping in the lobby for several hours waiting to fix he issue
Stayed 2 nights in Oct 2024

6/10 Okay

Melissa

Stayed 1 night in Oct 2024

10/10 Excellent

Jorge

Stayed 1 night in Sep 2024

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very noisy, had to complain 4 times to get the security.
Stayed 3 nights in Oct 2024

4/10 Poor

Alberto

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

ERICK

Stayed 2 nights in Oct 2024

4/10 Poor

Corbin

Stayed 2 nights in Sep 2024

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location was great and convenient, the issue was one of our rooms that we requested double beds was not available and we had to wait which was an inconvenience, but the staff was very helpful and the rooms were good space.
Stayed 1 night in Oct 2024

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Needs upgraded in some areas. Resort gees, a joke as they have no resort facilities. Also charging for internet usage in rooms, pretty poor form
Stayed 6 nights in Oct 2024

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Check-in Upgraded Needed.
Property was in a good location, close to many amenities. Check-in was not the best. Waited hours in line just to check-in seriously - NO BS.
Stayed 2 nights in Oct 2024

2/10 Terrible

sunil

Travelled with family
My booking was confirmed but due to credit card declined I was asked to contact hotel within 24 hrs but they said no booking available even I contacted within 24hrs
Stayed 2 nights in Oct 2024

4/10 Poor

Manveer

Disliked: Staff & service, amenities, property conditions & facilities
Pro-Large rooms. Cons- Staff gave misleading information. Was not informed about destination tax. Only 2 bottles complimentary water. Beds were too high, needed stool to get in to bed. No fridge in the room. Staff didnt hoover the room daily. Not the best hotel.
Stayed 6 nights in Oct 2024

2/10 Terrible

Julie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The check I. Liken was aboyy75 people long, the lobby was disorganised and loud and hectic. The too Had a shower that was flooothe bathroom. The duvet was old and scratchy. The curtain was br. The street noise was very loud. The staff however were wonderful and made the best out of a bad situation.
Stayed 1 night in Oct 2024