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The Westin New York Grand Central

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin New York Grand Central

Exterior
Exterior
Meeting facility
Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available

Explore the area

Map
212 East 42nd Street, New York, NY, 10017
  • Chrysler Building
    3 min walk
  • Grand Central Terminal
    5 min walk
  • United Nations Headquarters
    7 min walk
  • New York, NY (LGA-LaGuardia)
    21 min drive

Room options

View all photos for Presidential Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Presidential Suite, 1 King Bed

  • 96 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

City view

Suite, 1 King Bed with Sofa bed

  • 67 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 2 Double Beds

  • 67 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed with Sofa bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 2 Double Beds

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 2 Double Beds (Hearing Accessible)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 King Bed with Sofa bed

  • 67 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed, View

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed with Sofa bed, View

  • 33.1 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 1 King Bed (Hearing Accessible)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

The Westin New York at Times Square

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (4561)
The price is AU$8,929
for 1 night
includes taxes & fees
7 Dec - 8 Dec
The Westin New York at Times Square

About the area

New York

With a stay at The Westin New York Grand Central, you'll be centrally located in New York, a 5-minute walk from Grand Central Terminal and 15 minutes by foot from Broadway. .This luxury hotel is 0.9 mi (1.4 km) from Empire State Building and 1.1 mi (1.7 km) from Rockefeller Center.

What's nearby

  • Grand Central Terminal - 5 min walk - 0.5 km
  • Broadway - 15 min walk - 1.3 km
  • Times Square - 15 min walk - 1.3 km
  • Rockefeller Center - 16 min walk - 1.4 km
  • Empire State Building - 16 min walk - 1.4 km

Getting around

  • Grand Central - 42 St. Station - 2 min walk
  • 5 Av Station (W. 42nd St.) - 9 min walk
  • LaGuardia Airport (LGA) - 21 min drive

Restaurants

  • ‪Docks Oyster Bar NYC - ‬2 min walk
  • ‪Naya Express - ‬2 min walk
  • ‪Sinigual - ‬2 min walk
  • ‪Sakagura - ‬3 min walk
  • ‪Sandwicherie of New York - ‬1 min walk

About this property

The Westin New York Grand Central

Luxury New York hotel in Manhattan with a 24-hour fitness center
The Westin New York Grand Central offers 774 air-conditioned accommodations with minibars and safes. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium digital channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This New York hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 774 individually furnished guestrooms, featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden.
Enjoy American cuisine at Amuse Marketplace & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 6:00 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 16 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11 AM.
Amuse Marketplace & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 50+ Mbps

Parking and public transport

  • Self parking on site (USD 100 per day)
  • Valet parking on site (USD 100 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–11 AM: USD 16.25-45 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Amuse Marketplace & Bar

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 16

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 40 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 34.43 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 16.25 to 45 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 100 per day
  • Valet parking fee: USD 100 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New York Grand Central Westin
Westin Hotel New York Grand Central
Westin New York Grand Central
Helmsley Hotel New York
New York Helmsley Hotel
The New York City Helmsley
Westin New York Grand Central Hotel
Westin Grand Central Hotel
Westin Grand Central
The New York City Helmsley
The Westin York Central York
The Westin New York Grand Central Hotel
The Westin New York Grand Central New York
The Westin New York Grand Central Hotel New York

The Westin New York Grand Central Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1904 out of 2838 reviews" "
Rating 8 - Good. 540 out of 2838 reviews" "
Rating 6 - Okay. 206 out of 2838 reviews" "
Rating 4 - Poor. 107 out of 2838 reviews" "
Rating 2 - Terrible. 81 out of 2838 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness
Mold in the shower
Stayed 1 night in Aug 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was fantastic. Staff was friendly and helpful. Room was really nice. Bed was super comfortable. Cleaning staff did a great job everyday. Walk to Grand Central was easy. If we ever make it back to NYC, we will definitely stay at this hotel again.
Stayed 6 nights in Aug 2024

10/10 Excellent

Nnamdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location! Great customer service!
Stayed 2 nights in Aug 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Lynne

Stayed 1 night in Aug 2024

8/10 Good

Jason George

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great area… the rooms could use a refresh.
Stayed 5 nights in Aug 2024

6/10 Okay

Bryan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Bryan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Some of the desk staff were not pleasant
Stayed 2 nights in Aug 2024

6/10 Okay

Suzanne

Liked: Cleanliness
Disliked: Staff & service
The staff was very unprofessional at the front desk. The Destination Fee and options available to the guest who have paid it ended up being very problematic. The breakfast buffet, which the Destination Fee covered for one person, was not that extensive or good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Update property, centrally located, clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Valenry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Jayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional experience!
Exceptional service starting from the doorman and check in reception all the way to housekeeping! You won’t find anything better than Westin Grand Central. I love they have a driveway to safely load and unload passengers and bags. The location is unbeatable. A block away from Grand Central Station, the hotel provides many access routes to tourist destinations. It was a comfortable walk to Broadway, just a mile away. We did use ride share to the Upper East side and the traffic wasn’t terrible as it was an easy drive to FDR. Our room had a beautiful view of 42nd Ave and the Chrysler building. Breakfast was delicious! Having visited New York many times, we usually stayed in the 35th street area. Now, I have found my favorite NYC home away from home.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jakia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pig was very helpful
Stayed 3 nights in Aug 2024

8/10 Good

Hayley

Travelled with partner
Liked: Staff & service, amenities
Rooms are a good size but housekeeping standards could have been better. Great location and front of house staff, particularly Alexandra and Diedra were great.
Stayed 5 nights in Aug 2024

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service
The staff at check-in were rude
Stayed 2 nights in Aug 2024

10/10 Excellent

M S

Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast. Friendly staff. Very convenient location in Manhattan
Stayed 2 nights in Aug 2024

10/10 Excellent

Paige

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an awesome stay, staff was great and faculty was very nice.
Stayed 2 nights in Aug 2024

8/10 Good

Candace, Barrington

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service
Bath tub drained poorly
Stayed 3 nights in Aug 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.!
Stayed 4 nights in Aug 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and close to Grand Central. Lovely staff, view of the Chrysler Building, and nice accommodations. No complaints! Would def stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

maurizio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with the help from the hotel
When the Hilton down the street was more interested in upselling me and downplaying that there was no availability in the time square area the westin wanted to make sure my trip to New York was pleasant and memorable,,, I will stay at the Westin every time I need to go to New York City
Stayed 2 nights in Aug 2024