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TownePlace Suites by Marriott New York Manhattan/Chelsea

3.5 star property

Photo gallery for TownePlace Suites by Marriott New York Manhattan/Chelsea

Exterior
Exterior
Studio, 1 King Bed, Kitchenette, Courtyard View
Restaurant
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Parking available
  • 24/7 front desk

Explore the area

View map
140 West 28th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪30 min drive‬

Room options

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

8.6 out of 10
Excellent
(71 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette

Mini-fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed, Kitchenette

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette, City View

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette, City View

7.6 out of 10
Good
(25 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette, Courtyard View

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette

8.6 out of 10
Excellent
(86 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette, City View

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette, City View

8.0 out of 10
Very good
(24 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

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About the area

New York

A stay at TownePlace Suites by Marriott New York Manhattan/Chelsea places you in the heart of New York, within a 10-minute walk of Madison Square Garden and 5th Avenue. .This hotel is 0.6 mi (0.9 km) from Empire State Building and 0.7 mi (1.1 km) from Times Square.

What's nearby

  • Madison Square Garden - 5 min walk - 0.4 km
  • Macy's - 6 min walk - 0.6 km
  • 5th Avenue - 6 min walk - 0.6 km
  • Museum of Sex - 6 min walk - 0.6 km
  • Empire State Building - 8 min walk - 0.7 km

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 26 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Playa Bowls - ‬2 min walk
  • ‪Chelton's Bar & Grille at Doubletree Hotel - ‬4 min walk
  • ‪Taqueria By El Prieto - ‬2 min walk
  • ‪The Wilson - ‬3 min walk

About this property

TownePlace Suites by Marriott New York Manhattan/Chelsea

Hotel with free breakfast, 6-minute walk to Madison Square Garden
TownePlace Suites by Marriott New York Manhattan/Chelsea offers 247 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 247 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (USD 65 per day)
  • Parking on site (USD 65 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 21 floors
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 65 per day
  • Nearby parking fee: USD 65 per day (751 ft away)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Towneplace Suites NEW York Manhattan
TownePlace Suites by Marriott New York Manhattan/Chelsea Hotel

TownePlace Suites by Marriott New York Manhattan/Chelsea Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 537 out of 1022 reviews
Rating 8 - Good. 319 out of 1022 reviews
Rating 6 - Okay. 103 out of 1022 reviews
Rating 4 - Poor. 30 out of 1022 reviews
Rating 2 - Terrible. 33 out of 1022 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Naveed Nizar Ali

Stayed 5 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Friendly helpful staff.
Stayed 4 nights in Aug 2025

8/10 Good

Mark

Travelled with group

Pleasant stay, but need more space!

Our stay was pleasant but we had a few issues. We loved the terrace, it was so nice to have an outdoor space. Unfortunately, the room was so small, it was difficult to move around, and the lights by the kitchen/front door were not working.
Stayed 2 nights in Aug 2025

8/10 Good

terrance

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly.I enjoyed my stay there and i would stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

U. S. Open

Rooms are small but clean and comfortable. Hotel is conveniently located near Madison Square Garden at LIRR.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Staff was very welcoming and excellent I was supposed to stay in a studio with a kitchenette on the 32nd floor and I explained to one of the people at the desk that it was a husband wife trip and I wanted a really beautiful view so he upgraded me to a top floor for no extra charge and I really appreciated that
Stayed 1 night in Aug 2025

4/10 Poor

jaroslaw

Disliked: Cleanliness, staff & service, property conditions & facilities
Breakfast always lacking or empty servings. Rude breakfast area staff policing behavior. Bad loud ac. Hair in bathroom. Cardboard walls. Bad bad bad
Stayed 6 nights in Aug 2025

10/10 Excellent

Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came in for two nights, the room was nice the kitchenette was stocked with the basics,
Stayed 3 nights in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for shopping, spas and dining. Staff were great, easy WiFi connection, clean rooms with amenities
Stayed 3 nights in Aug 2025

10/10 Excellent

BETTY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch!

Great location, top notch hotel! The room was compact, as they tend to be in NYC. However, it was very well appointed; a lot of attention given to details and they make great use of the limited space.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great base while in NYC

We had 5 nights at Towne Place Suites. Location was great, close to subway and easy to walk to places. Breakfast was great and plentiful, although very busy. The air con in our room was very noisy. Bed and pillows were not the comfiest. Sometimes the wait for the lifts was crazy. We were thankful for being on the 4th floor and not the 44th!
Stayed 5 nights in Aug 2025

10/10 Excellent

Raquel

Stayed 6 nights in Aug 2025

8/10 Good

Ning, SAN DIEGO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff. Breakfast has good varieties but dinning area is small and crowded at 8:30-9:30, the elevator is also problematic when traffic is heavy in the morning. We once waited more than 10 minutes to get on the elevator.
Stayed 3 nights in Aug 2025

8/10 Good

Maria F

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were friendly and welcome even though front desk would take some time to respond to guest calls.
Stayed 4 nights in Aug 2025

10/10 Excellent

Md

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is really good. Staffs are fantastic. I had nice and peaceful stay at the hotel.
Stayed 8 nights in Jul 2025

10/10 Excellent

Emile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay close to everything in the city
Stayed 3 nights in Jul 2025

10/10 Excellent

Zara

Stayed 4 nights in Aug 2025

8/10 Good

Larry

Stayed 5 nights in Jun 2025

8/10 Good

Johni-Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nearly perfect

Generally a very good place to stay. It was clean and as quiet as a NYC hotel can be. I've stayed in worse. Keep in mind the elevators are EXTREMELY slow to pick up, especially at breakfast time when everyone is trying to get downstairs. And when one finally arrives you may not fit on it. This was almost a 5 star experience but I hated those elevators
Stayed 3 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2025

10/10 Excellent

Carl Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Felicia, Windsor

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, will be back.
Stayed 1 night in Jun 2025

10/10 Excellent

Khia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, affordable rates, friendly staff, nice city view, rooms are very clean with kitchenette. And even better free delicious breakfast.
Stayed 6 nights in Jul 2025