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voco The Franklin New York, an IHG Hotel

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for voco The Franklin New York, an IHG Hotel

Exterior
City view from property
Cafe
Premium bedding, pillow-top beds, in-room safe, individually decorated
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
164 E 87th St, New York, NY, 10128
  • Solomon R. Guggenheim Museum
    ‪7 min walk‬
  • Central Park
    ‪9 min walk‬
  • Metropolitan Museum of Art
    ‪12 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪28 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible (Cosy, Mobility, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 Double Bed, Accessible (Cosy, Mobility, Accessible Tub)

8.2 out of 10
Very good
(10 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Accessible (Cosy, Communications)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 Queen Bed, Accessible (Cosy, Communications)

9.0 out of 10
Wonderful
(7 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(10 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(39 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed (Cosy)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 Queen Bed (Cosy)

9.0 out of 10
Wonderful
(26 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 1 Queen Bed

8.4 out of 10
Very good
(13 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(24 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed (Cosy)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 Double Bed (Cosy)

9.0 out of 10
Wonderful
(9 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Courtyard by Marriott New York Manhattan/Upper East Side

Free WiFi
Air conditioning
Gym
Parking available
4.2 out of 5, Very good, (1102)
The price is AU$356
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Courtyard by Marriott New York Manhattan/Upper East Side

About the area

New York

A stay at voco The Franklin New York, an IHG Hotel places you in the heart of New York, within a 15-minute walk of Central Park and Metropolitan Museum of Art. .This boutique hotel is 0.7 mi (1.1 km) from Mount Sinai Hospital and 2.5 mi (4 km) from Broadway.

What's nearby

  • Solomon R. Guggenheim Museum - 7 min walk
  • Central Park - 9 min walk
  • Metropolitan Museum of Art - 12 min walk
  • Mount Sinai Hospital - 13 min walk
  • Times Square - 5 min drive

Getting around

  • 86 St. Station (Lexington Av.) - 2 min walk
  • New York Harlem 125th St. Station - 4 min drive
  • LaGuardia Airport (LGA) - 28 min drive

Restaurants

  • ‪Paris Baguette - ‬2 min walk
  • ‪Shake Shack - ‬3 min walk
  • ‪Variety Coffee Roasters - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Bocado Cafe - ‬1 min walk

About this property

voco The Franklin New York, an IHG Hotel

Hotel with a 24-hour front desk, a short walk to Central Park
Voco The Franklin New York, an IHG Hotel offers 49 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 49 individually decorated guestrooms. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a meal at Coffee Shop or snacks in the hotel's coffee shop/cafe.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Coffee Shop - Onsite coffee shop.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (USD 45 per day)
  • 24 hours off-site parking within 10 ft (USD 45 per day)

Food and drink

  • 1 coffee shop/cafe
  • Coffee/tea in a common area

Restaurants on site

  • Coffee Shop

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – October 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 67 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 11.48 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: USD 45 per day
  • Nearby parking fee: USD 45 per day(10 ft away; open 24 hours)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Franklin Hotel
Franklin Hotel New York
Franklin New York
Hotel Franklin

voco The Franklin New York, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 476 out of 675 reviews" "
Rating 8 - Good. 145 out of 675 reviews" "
Rating 6 - Okay. 27 out of 675 reviews" "
Rating 4 - Poor. 13 out of 675 reviews" "
Rating 2 - Terrible. 14 out of 675 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precious girl at the front desk, X. I have forgotten the spelling of her name but she was friendly, helpful and so engaging and enjoyable. We had a lovely stay. Room was clean, comfortable and well-appointed.
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good service Very small rooms. Heating was not comfortable even though thermostat worked. Bath tub did not have a workable plunger.
Stayed 1 night in Oct 2024

4/10 Poor

Pamela

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The queen size room had just enough room for the bed AND THE SINK IN THE BEDROOM! The bathroom was just big enough for the toilet and the tub. The room faced a brick wall which was 10’ away.
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

William J

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent coffee!
What I really appreciated is the excellent coffee provided in the lobby. My only (very minor) complaint is that there were not real drinking glasses in the room....only cheap plastic cups like you would get at a Motel 6. At this price point, a hotel should have real glasses.
Stayed 1 night in Oct 2024

10/10 Excellent

Luisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
The bathroom was to small
Stayed 3 nights in Oct 2024

8/10 Good

Paul, Carson City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Maribel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

CJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with great room service!
Stayed 1 night in Oct 2024

10/10 Excellent

Lauralea

Liked: Cleanliness, staff & service, property conditions & facilities
My second stay at voco Franklin while in NYC for medical purposes. It was even better than last time! clean and quiet and walking distance to the park and museums. Lots of great food options nearby. Will stay again. Thank you for the wonderful stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Veronique

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a small, clean, friendly hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Franklin. The staff is so friendly and accommodating! Will definitely be back!
Stayed 2 nights in Sep 2024

10/10 Excellent

Leslie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff - perfect location. Tiny room but so well thought out.
Stayed 1 night in Sep 2024

6/10 Okay

Joanne

Liked: Amenities
Very small rooms but great location
Stayed 3 nights in Sep 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Alexander

Business traveller
Liked: Staff & service, property conditions & facilities
Efficiency
Stayed 1 night in Sep 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The UES hotel was very charming, clean, and conveniently located. The entire staff was extremely friendly and helpful. Parking was easy with one garage across the street and another just next door. Having a self-serve "store" stocked with breakfast items, snacks, ice cream, and beverages (including wine and beer!) was a great convenience. An added bonus was the espresso machine in the lobby where any employee would make you a drink of your choosing.
Stayed 2 nights in Sep 2024

10/10 Excellent

Henry

Stayed 1 night in Aug 2024

8/10 Good

Anthony

Stayed 1 night in Jul 2024

6/10 Okay

Cathleen

Travelled with partner
Liked: Staff & service
I chose to book here based off a suggestion and the pictures from the website. I was too happy with the size of the room when I checked in. The pictures showed a bigger space. I don’t travel too often but I usually have a small fridge provided. That was not the case here. I did like the decor and the location seemed to be in a good place. There are a lot of places to eat.
Stayed 5 nights in Sep 2024

4/10 Poor

Marie-Eve

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small quaint hotel. Great location. Staff very helpful.
Stayed 4 nights in Sep 2024

10/10 Excellent

Marla

Stayed 3 nights in Aug 2024

10/10 Excellent

Barbara

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024