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voco The Franklin New York by IHG

3.5 star property

Photo gallery for voco The Franklin New York by IHG

Exterior
Exterior
Exterior
Exterior
Premium bedding, pillow-top beds, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
164 E 87th St, New York, NY, 10128
  • Central Park
    ‪9 min walk‬
  • Metropolitan Museum of Art
    ‪12 min walk‬
  • Times Square
    ‪6 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪51 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible (Cosy, Mobility, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 Double Bed, Accessible (Cosy, Mobility, Accessible Tub)

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Accessible (Cosy, Communications)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 Queen Bed, Accessible (Cosy, Communications)

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 1 King Bed, Accessible (Communications)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed (Cosy)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 Queen Bed (Cosy)

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 1 Queen Bed

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed (Cosy)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 Double Bed (Cosy)

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room, 2 Queen Beds, Non Smoking

Courtyard by Marriott New York Manhattan/Upper East Side

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
4.2 out of 5, Very good, (1106)
The price is AU$891
for 1 room
includes taxes & fees
3 May - 4 May
Courtyard by Marriott New York Manhattan/Upper East Side

About the area

New York

A stay at voco The Franklin New York by IHG places you in the heart of New York, within a 15-minute walk of Central Park and Metropolitan Museum of Art. .This boutique hotel is 0.7 mi (1.1 km) from Mount Sinai Hospital and 1.8 mi (2.8 km) from 5th Avenue.

What's nearby

  • Solomon R. Guggenheim Museum - 7 min walk - 0.6 km
  • Central Park - 9 min walk - 0.8 km
  • Metropolitan Museum of Art - 12 min walk - 1.1 km
  • Mount Sinai Hospital - 13 min walk - 1.1 km
  • Times Square - 6 min drive - 4.3 km

Getting around

  • 86 St. Station (Lexington Av.) - 2 min walk
  • New York Harlem 125th St. Station - 4 min drive
  • LaGuardia Airport (LGA) - 27 min drive

Restaurants

  • ‪Paris Baguette - ‬2 min walk
  • ‪Shake Shack - ‬3 min walk
  • ‪Variety Coffee Roasters - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Bocado Cafe - ‬1 min walk

About this property

voco The Franklin New York by IHG

Hotel with a 24-hour front desk, a short walk to Central Park
Voco The Franklin New York by IHG offers 49 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 49 individually decorated guestrooms. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a meal at Coffee Shop or snacks in the hotel's coffee shop/cafe.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Coffee Shop - Onsite coffee shop.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 45 per day)
  • Secured parking on site (USD 45 per day)

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Coffee Shop

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 67 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 11.48 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: USD 45 per day
  • Nearby parking fee: USD 45 per day(10 ft away; open 24 hours)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Franklin Hotel
Franklin Hotel New York
Franklin New York
Hotel Franklin

voco The Franklin New York by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 513 out of 729 reviews
Rating 8 - Good. 159 out of 729 reviews
Rating 6 - Okay. 30 out of 729 reviews
Rating 4 - Poor. 13 out of 729 reviews
Rating 2 - Terrible. 14 out of 729 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rosa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly, room was small but had everything needed and clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Susan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
A very stylish small hotel with wonderful amenities. However, our King room was tiny, with a very, very small bathroom. It reminded me of the miniscule room we had in Paris. Also, half the room was very cold and half was fine, so clearly an inadequate hvac system. The staff was professional and accommodating.
Stayed 1 night in Jan 2025

10/10 Excellent

Leonor

Stayed 2 nights in Jan 2025

6/10 Okay

Andrew, Columbus

Liked: Cleanliness, staff & service
Everything was fine, great location, staff was friendly and efficient, room was clean. Only a three star rating because the room and bathroom were uncomfortably small - maybe the smallest hotel room I’ve ever stayed in and I’ve stayed in hundreds. Probably will not be back here again unless I discuss an advance what the size of my room will be.
Stayed 1 night in Jan 2025

10/10 Excellent

Viola, Wynnewood

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Upper East Side, close to Guggenheim, Neue Galerie, Central Park. Met all our needs, very friendly staff. Felt like home
Stayed 1 night in Jan 2025

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel. Glad I got the King bed room with 220 sq ft. On third night, I finally learned how to use the remote for the heating system.
Stayed 4 nights in Jan 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Great location
Stayed 1 night in Jan 2025

10/10 Excellent

tamara

Stayed 1 night in Jan 2025

10/10 Excellent

Ellen Louise, Jamaica Plain

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed there many times. Staff is friendly and helpful. Rooms are small and cozy.
Stayed 5 nights in Jan 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

An uncomfortable stay

The room was freezing so it was very uncomfortable. Other guests I asked experienced the same issue so it wasn't an isolated problem. I wouldn't stay here again. The rooms were very small and a bit shabby, and the place smelled musty. Most of the staff was friendly though.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fabulous but there was no room for parking overnight feel a guest should be able to reserve overnight parking upon booking.
Stayed 1 night in Jan 2025

8/10 Good

Claire Louise

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is in a good location, very close to the metro and different food establishments where you can easily pick up breakfast. The staff were friendly and the room was clean and well serviced. The room is small so there isn't much space for your suitcases and there isn't bed side tables, which was slightly annoying. The condition of the rooms was OK, but there was some peeling paint on the ceilings.
Stayed 5 nights in Dec 2024

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful little room Ceiling was a treat to look up from bed. Small room But very well set up to make use of every once
Stayed 1 night in Jan 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
the rooms very small
Stayed 2 nights in Nov 2024

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of my favorites in NYC! The last time I stayed there was before the renovation - it was great to see how it has been improved! It’s a quaint hotel in a safe and walkable part of the city.
Stayed 3 nights in Dec 2024

10/10 Excellent

Karen

Stayed 4 nights in Dec 2024

6/10 Okay

Suzie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Tiny rooms

Too tiny to stay. You cannot turn around in the bathroom and room becomes a mess easily as it is too small. Feels like a motel room. Staff and cleanness is the only pros. Probably won't be back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kathryn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff! Really exceptional!
Stayed 2 nights in Dec 2024

10/10 Excellent

William Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very good and helpful. The rooms are quite small and the wash basin in the bathroom is positioned badly especially for shaving
Stayed 3 nights in Dec 2024

10/10 Excellent

Kara, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel in a great location, and the staff makes you whatever coffee drink you like in the morning. Rooms are small but well equipped and I would stay here again!
Stayed 2 nights in Dec 2024