10/10 Excellent
Faith
Travelled with partner
26 Jan 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite we stayed in most of the time was very nice and roomy. We were sad to have to move to a smaller room at the end of our stay since we decided to stay longer than we originally planned. When we arrived after a flight delay and rough time getting to the hotel, the manager was very graceful in upgrading my original room to the suite which we were very thankful and appreciative of. The drawer with built in fridge was very nice and shower was spacious. I loved the table with vanity mirror aside from the double sink for sitting to do makeup. The view from the bedroom was exquisite and we could see Empire State Building which we loved. The two tvs was very nice and fitness center was great too. They even accommodated with a microwave and tea bags when I had a cold. I asked for extra fluffy pillows which were great too. The popcorn is a little expensive and couches didn’t really have a back part to lay against. When we moved to the spectacular room the door didn’t really lock when closed and fridge didn’t get very cold but it was ok for one night. They do have pastries every morning which is great. I’d just only stay somewhere different if I was wanting a full breakfast but maybe they are working on it since I know they are under kitchen renovations. I would definitely stay here again if they are welcome to it :) I think it’s a very safe and convenient hotel, security opens the doors for you and stands by the elevators too so it feels very protected. Everything is close too
Faith
Stayed 6 nights in Jan 2025