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The Magnum Hotel Sunderland, Sure Hotel Collection by BW

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Magnum Hotel Sunderland, Sure Hotel Collection by BW

Front of property
Exterior
Executive Room, 1 King Bed, Non Smoking (with Two Single SofaBeds)
Lobby
Front of property

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Timber Beach Road, Sunderland, England, SR5 3XG
  • Stadium of Light
    5 min drive
  • Sunderland Empire
    6 min drive
  • University of Sunderland
    6 min drive
  • Newcastle (NCL-Newcastle Intl.)
    32 min drive

Room options

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, WiFi

Standard Room, 1 Double Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (with Two Single SofaBeds)

Executive Room, 1 King Bed, Non Smoking (with Two Single SofaBeds)

Executive Room, 1 King Bed, Non Smoking (with Two Single SofaBeds)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

Desk, blackout curtains, iron/ironing board, WiFi

Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed, Non Smoking (with Single Sofabed)

Family Room, 1 King Bed, Non Smoking (with Single Sofabed)

Family Room, 1 King Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

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About the area

Sunderland

With a stay at The Magnum Hotel Sunderland, Sure Hotel Collection by BW, you'll be centrally located in Sunderland, within a 15-minute drive of Quayside and WWT Washington Wetland Centre. .This hotel is 11.4 mi (18.4 km) from St. James' Park and 2.8 mi (4.4 km) from Stadium of Light.

What's nearby

  • Stadium of Light - 5 min drive
  • Sunderland Empire - 6 min drive
  • University of Sunderland - 6 min drive
  • Port Of Tyne - 13 min drive
  • Quayside - 15 min drive

Getting around

  • St. Peter's Station - 5 min drive
  • Pallion Station - 18 min walk
  • Newcastle Intl. Airport (NCL) - 32 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Costa Coffee - ‬18 min walk
  • ‪Costa Coffee - ‬7 min walk
  • ‪Subway - ‬5 min drive
  • ‪KFC - ‬11 min walk

About this property

The Magnum Hotel Sunderland, Sure Hotel Collection by BW

Hotel in Sunderland with a 24-hour front desk
The Magnum Hotel Sunderland, Sure Hotel Collection by BW offers 63 accommodations with hair dryers and blackout drapes/curtains. Satellite television is provided.

Bathrooms include shower/tub combinations. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 63 guestrooms. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
To-go breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 0.00 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered self parking on site (GBP 5 per day)

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–9:30 AM: GBP 4.99 for adults and GBP 4.99 for children

Conveniences

  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • TV

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in available
Late check-in subject to availability
Late check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 4.99 for adults and GBP 4.99 for children
  • Fee for in-room wireless internet: GBP 0.00 per stay (rates may vary)
  • Uncovered self parking fee: GBP 5 per day
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-in fee: GBP 10
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Sunderland Hotel
Comfort Inn Sunderland
Magnum Hotel Sunderland
The Magnum Hotel Sunderland, Sure Hotel Collection by BW Hotel

The Magnum Hotel Sunderland, Sure Hotel Collection by BW Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 148 out of 328 reviews" "
Rating 8 - Good. 118 out of 328 reviews" "
Rating 6 - Okay. 26 out of 328 reviews" "
Rating 4 - Poor. 18 out of 328 reviews" "
Rating 2 - Terrible. 18 out of 328 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Fiona

Stayed 1 night in Apr 2022

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home from home.
The staff where so friendly it was like living with friends that you've known for years. Nothing was to much hassle.
Stayed 18 nights in Feb 2022

10/10 Excellent

Chloe

Stayed 1 night in Feb 2022

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Louise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal stay
Arrived late evening and check in was super quick. Lady at reception was lovely and very friendly.
Stayed 1 night in Jan 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

8/10 Good

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a hotel on a retail park so I didn’t expect too much. It was clean and comfortable, very basic. There was a lovely restaurant next door which was fine to take the kids in upstairs. There was a bar downstairs (beneath the restaurant) with a live DJ set (Saturday night) but we heard nothing from our room at front of the hotel, right next to the bar. Breakfast in a bag - as expected, porridge, water, fruit, croissant Family room £65 - happy with that
Stayed 1 night in Jan 2022

10/10 Excellent

Kamila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2022

10/10 Excellent

Hayley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo
Stayed 1 night in Nov 2021

8/10 Good

Katy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff!
The staff here could not have done more to help us! They were AMAZING!! Thank you so so much for being so caring and going above and beyond.
Stayed 1 night in Nov 2021

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills but clean and comfortable, very friendly staff, good customer service Ticked the boxes for what we needed…somewhere to sleep whilst visiting family in the area. Good for price paid
Stayed 1 night in Nov 2021

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Anthony

Stayed 1 night in Oct 2021

6/10 Okay

Lawrence

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
TLC Required
Staff pleasant enough and service fine, but it’s a little tired and could have been cleaner. Bathroom fan not working, so smelled a little damp in room too. Bed comfy. Time for a refurb!
Stayed 2 nights in Oct 2021

6/10 Okay

Kim

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Average
OK. Very tired looking accommodation and although clean it didn’t feel it. Lovely reception staff. Wouldn’t stay there again.
Stayed 1 night in Sep 2021

10/10 Excellent

Adrian

Stayed 1 night in Aug 2021

8/10 Good

katie

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Staff extremely friendly and welcoming, had booked a family room but on arrival at gine midnight had been allocated a double room, staff quickly changed our room and checked we had everything we needed. Rooms were a bit dated but comfortable, breakfast bags a bit naff but lots of ahops locally and cafes for cooked breakfast.
Stayed 1 night in Sep 2021

8/10 Good

Matthew

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Staff were really welcoming and accommodating. Rooms were warm but was provided with a fan to mitigate. Easy parking and access. Rooms and accommodation are a little tired but this is reflected in the price point. Would stay again if visiting area for a night or two.
Stayed 2 nights in Sep 2021

6/10 Okay

L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good option
There was a loud Late night pub next door which meant it was very noice in the late evening, the noise was not bad. Staff where great searched for a hard pillow without a fuss also solved. Good budget hotel
Stayed 1 night in Sep 2021

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

6/10 Okay

Jonathan

Travelled with family
Fine for what it is
Ok for a basic stay - clean and nothing fancy
Stayed 1 night in Aug 2021

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Arrived at 2.15am (prior arrangement) and the receptionist was super friendly and helpful. Slept like a log, such a comfy bed. On checkout, we were given a breakfast bag with goodies in. Again, a very friendly receptionist. Very impressed x
Stayed 1 night in Aug 2021

6/10 Okay

Janina

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
We could hear every step the people above our room made. Floor Boards creaking even when people walked past our room and above us. Wish breakfast was a proper cooked full breakfast. Couldn’t regulate the heating in the room, so it was roasting hot all night. Road traffic very noisy. Some of the staff were lovely.
Stayed 5 nights in Aug 2021

4/10 Poor

Tanya

Business traveller
Disliked: Amenities, property conditions & facilities
Really tired and run down. Rooms in desperate need of redecorating. I had to swap rooms as the TV didn’t work. When I advised reception, I was told that it just needed time but the receptionist did have time to sort it and asked if I wanted another room. I moved room, same shabby standard but everything worked.
Stayed 1 night in Aug 2021