Check in went smoothly. However we had to have my grandsons room changed as there was a terrible smell in the room. They did move him to a different room straight away. The room was much nicer and ensuite was much cleaner. Our second room was small but bed was comfy and very clean bedding. It got very hot in the room, making it difficult to sleep. There was a small TV which had no signal. Tried retuning but did not work. Reported it to reception on first day of our stay, then also on 2nd day. It was eventually fixed on the 3rd day and we were leaving the next day. Their excuse was that there was no maintenance staff in. There were some nice little touches such as biscuits, tea, coffee and two bottles of water. There were small shower gel, shampoo and small soap. They did clean rooms everyday which was good. The parking was non existent for us. It was first come so we had no chance especially if you used your car in the day. There was parking available across the road of the hotel, which cost £15.50 for 24 hours. When selecting the hotel, it states parking available but doesn’t tell you there is only a few available spaces. I did ask the receptionist about this, should it be advertised as limited parking. I was told hotels.com should not advise parking. There is building work next door to the hotel which woke us up early. The dining area had only a few tables in, the breakfast was average but there was a very nice lady making sure you had all you needed. Overall disappointing!