Pavillon Garden Hotel & Spa

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pavillon Garden Hotel & Spa

Beach nearby, white sand, beach shuttle, sun-loungers
Premium bedding, down duvets, pillow-top beds, minibar
Family Room
Seasonal outdoor pool, pool loungers
Front of property

Reviews

7.0 out of 10

Good

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
4 Ton Dan, Nha Trang, Khanh Hoa, 57000
  • Nha Trang Night Market
    3 min walk
  • Tram Huong Tower
    5 min walk
  • April 2 Square
    9 min walk
  • Nha Trang (NHA)
    17 min walk

Room options

Family Room

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Seasonal 1-bedroom apartment

  • Sleeps 2
  • 1 Queen Bed

Luxury Family Apartment With Balcony (321141424)

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Deluxe Premier City View With 02 Balcony

  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Twin Room, Balcony

  • 16 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Superior Double Room, Balcony

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite Ocean

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Family Apartment(321141417)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Similar properties

About the area

Nha Trang

Pavillon Garden Hotel & Spa is in the heart of Nha Trang, within a 5-minute walk of Nha Trang Night Market and Tram Huong Tower. .This beach hotel is 0.6 mi (0.9 km) from Vincom Plaza Le Thanh Ton and 0.6 mi (1 km) from April 2 Square.

What's nearby

  • Nha Trang Night Market - 3 min walk - 0.3 km
  • Tram Huong Tower - 5 min walk - 0.4 km
  • April 2 Square - 9 min walk - 0.8 km
  • Vincom Plaza Le Thanh Ton - 9 min walk - 0.8 km
  • Dam Market - 3 min drive - 2.4 km

Getting around

  • Nha Trang Station - 6 min drive
  • Nha Trang (CXR-Cam Ranh) - 45 min drive

Restaurants

  • ‪Puppet Coffee - ‬1 min walk
  • ‪Biển Mặn Sea Food - ‬2 min walk
  • ‪Костя - ‬1 min walk
  • ‪Prime Hotel - ‬1 min walk
  • ‪Moka Cafe - ‬4 min walk

About this property

Pavillon Garden Hotel & Spa

Family fun on the beach, near April 2 Square
Pavillon Garden Hotel & Spa offers 44 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 40-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 44 individually decorated guestrooms, featuring kitchenettes. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies. 40-inch LCD televisions with cable programming provide entertainment, while complimentary wired internet access keeps you connected.
Be sure to enjoy recreational amenities including a seasonal outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The shuttle (surcharge) will take you to the nearby beach or shopping center.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours).
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. A roundtrip airport shuttle is complimentary (available 24 hours).
Pavillon Garden Hotel & Spa has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge), Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • On-site parking options include a carport and a garage
  • Free 24 hours off-site parking; booking required
  • Street parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times, on request
  • Local area shuttle (surcharge) up to 50 kilometres
  • 24-hour return train station shuttle (surcharge)
  • Train station shuttle on request, at scheduled times
  • Beach shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Things to do

  • 24-hour pool access
  • Bike rentals
  • Evening entertainment
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Corner/local shop
  • In-room childcare (surcharge)
  • Kitchenette
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Lockers available
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Fan
  • Pillow-top mattress
  • Portable fan
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Champagne service
  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Kitchenette
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of VND 100000 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 66 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 200000.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: VND 100000 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: VND 200000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The seasonal pool will be open from January to December
24-hour pool access
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Pavillon Garden Hotel Nha Trang
Pavillon Garden Hotel
Pavillon Garden Nha Trang
Pavillon & Spa Nha Trang
Pavillon Garden Hotel & Spa Hotel
Pavillon Garden Hotel & Spa Nha Trang
Pavillon Garden Hotel & Spa Hotel Nha Trang

Pavillon Garden Hotel & Spa Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 63 reviews" "
Rating 8 - Good. 25 out of 63 reviews" "
Rating 6 - Okay. 19 out of 63 reviews" "
Rating 4 - Poor. 6 out of 63 reviews" "
Rating 2 - Terrible. 4 out of 63 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Shannon

This property is currently closed for renovations. I’ve alerted Expedia so I’m not sure why the property is still listed, but confirm with the hotel that they are open before booking:)
Stayed 3 nights in Sep 2022

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Nice clean hotel close to the beach. Staff was friendly and helpful. Nice option for solo travelers.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with their friendly staff and our room was upgraded to a top floor with the ocean view window. We'll be back to this hotel again if we come to Nhs Trang.
Stayed 4 nights in Nov 2019

6/10 Okay

M.

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
1. Female staff is friendly and speak good English, bravo. 2. Except for the private pool at 7th floor, nothing much to warrant the steep price for the room which fortunately I booked it at a discounted price, which is still more expensive than some reasonable hotels around the same vicinity. 3. Room is clean but small, balcony view is forgettable, so narrow and facing next building so not really useful other than occasional smoking session. 4. Writing desk is small difficult to work on, dim and no lights on top of it. The electrical outlet is so loose, my laptop/phone charger kept disconnected. Had to check the charge occasionally. However, there are ample electrical outlet near the bedside. 5. Instead of giving 2 bottles of mineral water, the hotel provide drinking water in glass bottle so a bit skeptical on the source. We decided to get our own drinking water from convenient store. 6. Airport transfer from hotel to airport is 350k, 100k more expensive than the usually rate I gotten so far. Most hotels charge 250k - 300k so you are better off negotiating and making personal arrangement with any Grab drivers to come and pick you up to airport. 7. Overall I would say average hotel.
Stayed 2 nights in May 2019

6/10 Okay

Wayne

Average hotel
Average hotel one street back from the beach. Message not received about the change for one of the rooms to be changed to a twin room. Had to pay extra. Staff were good but a bit pushy to book tours through them. Beds were very hard but we found most of the hotels we stayed in Vietnam were firm.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in quiet side street. 5 minute walk to beach. Room was good with a really nice shower. Staff were very efficient and helpful. Was leaving on late train and they said I could leave my bag and when I came back to get a towel from reception. I could have a shower and change before going to the station. It was very much appreciated. Breakfast was great. A buffet with lots of choices and very good food. Would definately stay hete again.
Stayed 2 nights in Mar 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
This is a nice hotel. Very comfortable. Very friendly staff and restaurants and the beach are just a couple minutes away.
Stayed 5 nights in Feb 2019

8/10 Good

Elizabeth

Great location, within walking distance to everything you’d want to see. Street (alley) has great food and little shops on it. Breakfast is pretty good, and reception is very helpful. Although it promotes a spa there isn’t actually one; I went to a different hotel for a spa day after a negative experience at one of the spas across from the hotel. Lots of random outages: first the internet was out for a day, then our lights were out for a day, then the cable went out and never came back while we were there. Our room had a broken lamp (electric short) and was missing the A/C remote. Felt like I was always asking the front desk to fix something. But it was very clean and well maintained otherwise, and the staff spoke good English (this was extremely helpful to us as we speak zero Vietnamese). Get a balcony room if possible: although the Novotel is right in front you still have good views of the beach/ocean!
Stayed 4 nights in Nov 2018

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pavillon
Nice and centrally located. Quiet. Lots of good restaurants close by. Nice pool.
Stayed 2 nights in Oct 2018

8/10 Good

Christine

Primrose chris
Nice room with beautiful view of the great clean beach and the neon lights art night. Lovely board walk along beach, kids rides in the park. Hotel has a good pool and access to the beach.
Stayed 2 nights in Aug 2018

6/10 Okay

Mary, Perth W.A

Liked: Staff & service
Hotel was ok for the price,close to the beach, restaurants and cafes.
Stayed 2 nights in Mar 2018

6/10 Okay

Hung

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Friendly staff and nice room. Easy walking to beach and area
Stayed 4 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positive experience for a short stay
I ended up arriving to Nha Trang at 4:30am, which really wasn’t planned. I wasn’t sure what to expect at the hotel when I turned up at 5am, but the door was open so I went in (a man was sleeping at reception) and sat down and waited. I think they took pity on me because I was allowed to check into my room at 8am, which was an absolute heaven sent. I loved the room, it was by far the best stay in my entire Vietnam trip. It had a little balcony, and although the window and balcony faced the hotel next door, the sea was visible inbetween the buildings. The bed was really comfortable, I loved the room. A/C worked fine, there were snacks available (for an extra fee), the bathroom was a lovely size and well equipped. The hotel is a short walk from the beach and a block away from many restaurants and small shops. Receptionists were very helpful, assisted me in booking my bus to Dalat. Wifi works really well throughout the hotel and breakfast was the best selection I’ve seen on my trip. I wish I could have stayed longer I really liked this hotel.
Stayed 1 night in Jan 2018

10/10 Excellent

myasir , kuala lumpur Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel , close to the beach , in city center .
Nice hotel , beach just across the street . View from balcony room 1003 is so amazing and weather also a bit cold , Hotel is in city center area you just can walk to reach nigh market , tower incense , Nha Trang beach ,alexandre yersin museum and along the beach is really nice place to relax .
Stayed 6 nights in Jan 2018

6/10 Okay

Nancy , Perth, Australia

Liked: Room comfort
Disliked: Cleanliness
Nice hotel in good spot
This hotel provided just what we needed; a comfortable bed and some where to freshen up. Its a short walk to the beach and a short stroll to the night markets and other popular nightlife. The staff were very friendly and quick to help with requests.
Stayed 7 nights in Jul 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Do Not Stay Here!
Awful! Staff was not friendly or welcoming. The first room was not the one we booked. The bed was hard and the pillows were flat. The bathroom was more like a wet room. Sink was leaking, the slippers were worn out, not enough toilet paper. We were promised the room we booked the next day, however we got the run around with excuses. Not worth the money. The only nice thing was the breakfast and leaving. Not worthy to be on hotels.com website.
Stayed 2 nights in Jul 2017

6/10 Okay

Mick, Perth, Australia

Liked: Cleanliness, staff & service
Reasonably-priced Hotel
This hotel is nice for where it was situated. The room was clean and tidy. The staff were helpfull and pleasant. The million dollar question, would I stay there again? Yes.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean was very happy
It was amazing and staff was really friendly

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value with friendly staff
Hotel is located down a small ally and a little hard to find. The staff was very friendly and helpful. Room was clean and well maintained. Breakfast was good.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Paul, Perth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Panic stations
room needs refurbishing Battery in room safe dead hotel had no master key had to wait for locksmith missed booked bus Better hotels for price

10/10 Excellent

jennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Andy

Liked: Staff & service, property conditions & facilities