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Best Western Colonel Butler Inn

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Colonel Butler Inn

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)
Reception
Front of property - evening/night
Premium bedding, pillow-top beds, in-room safe, blackout curtains
Sports bar

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Breakfast included

Explore the area

Map
278 Mary Street, Niagara-on-the-Lake, ON, L0S1J0
  • Lincoln & Welland Regimental Museum
    6 min walk
  • Greaves Jams & Marmalades
    6 min walk
  • Niagara River Gorge
    9 min walk
  • St. Catharines, ON (YCM-Niagara District)
    14 min drive

Room options

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel

Pool
Breakfast included
Pet-friendly
Parking included
4.7 out of 5, Exceptional, (1427)
The price is AU$147
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel

About the area

Niagara-on-the-Lake

Located in Niagara-on-the-Lake (Old Town Historic District), Best Western Colonel Butler Inn is within a 15-minute walk of Niagara River Gorge and Lake Ontario. .This hotel is 13.5 mi (21.7 km) from Fallsview Casino and 13.1 mi (21 km) from Clifton Hill.

What's nearby

  • Niagara-on-the-Lake Golf Club - 18 min walk
  • Jackson-Triggs Winery - 18 min walk
  • Fort Mississauga - 18 min walk
  • Shaw Festival Theatre - 3 min drive
  • Peller Estates Winery - 4 min drive

Getting around

  • St. Catharines Station - 21 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 56 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Two Sisters Vineyards - ‬4 min drive
  • ‪The Irish Harp Pub - ‬18 min walk
  • ‪Peller Estates Winery - ‬4 min drive
  • ‪Cannery Restaurant - ‬11 min walk

About this property

Best Western Colonel Butler Inn

Niagara-on-the-Lake hotel in Old Town Historic District with free breakfast and a fitness center
Best Western Colonel Butler Inn offers 26 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Niagara-on-the-Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 26 guestrooms featuring refrigerators. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including a fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy American cuisine at Butler's Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Butler's Bar - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Butler's Bar

Things to do

  • Bike rentals
  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Fridge

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Colonel Butler
Best Western Colonel Butler Inn
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Niagara-on-the-Lake
Colonel Butler Inn
Best Western Colonel Butler Hotel Niagara-On-The-Lake
Best Western Niagara-On-The-Lake
Niagara-On-The-Lake Best Western
Colonel Butler Niagara On The
Best Western Colonel Butler Inn Hotel
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Inn Hotel Niagara-on-the-Lake

Best Western Colonel Butler Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 561 out of 1003 reviews" "
Rating 8 - Good. 352 out of 1003 reviews" "
Rating 6 - Okay. 66 out of 1003 reviews" "
Rating 4 - Poor. 19 out of 1003 reviews" "
Rating 2 - Terrible. 5 out of 1003 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Aimee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff very helpful and check in and out were very efficent. Room was good size, very clean and comfortable. Would have liked a safe in the room and option to store luggage on check out day as town is a 20 min walk.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nuno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family
Very convenient and very well kept.
Stayed 1 night in Sep 2024

10/10 Excellent

Lois

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service
Dated mattresses and linen
Stayed 3 nights in Sep 2024

10/10 Excellent

Myriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suite was spacious, clean bedroom and bathroom Small bed, slow cleaning service
Stayed 2 nights in Sep 2024

10/10 Excellent

Joe

Stayed 1 night in Sep 2024

10/10 Excellent

Brianne

They’re always fantastic. Love this place.
Stayed 4 nights in Aug 2024

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and clean. Safe and quiet. Great value. Outside the main street but still close.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gaston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and welcoming. All staff were extremely friendly and helpful. More Best Western properties should look to this group for running a clean and customer oriented business. The owner and manager are to be commended.
Stayed 2 nights in Aug 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Maria, Toronto

The room was very small but it was quiet and accessible.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carol

Liked: Property conditions & facilities
Size of the property was a plus. Breakfast was fresh and clean and tidy breakfast room. Welcome cookies were a nice touch too
Stayed 2 nights in Aug 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Anne

Liked: Amenities, property conditions & facilities
Very nice clean rooms good breakfast the person who checked us in in the evening was very rude and short the morning staff was very nice
Stayed 1 night in Aug 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Good proximity to NOTL historic shopping area. Our room was a bit musty and needed a refresh.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have had a great stay, lovely location and staff. Jessica was really helpful in changing our booking before our stay. Would definitely recommend if in the area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jocelyn

Stayed 1 night in Aug 2024

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Cute character period hotel with charm
Stayed 1 night in Aug 2024

10/10 Excellent

Anushé

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds. Nice shared porch. Very clean. Great experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Hope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this property. I would stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Louise

I’d book here again
Stayed 2 nights in Aug 2024

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service
The renos where nice however limited dining space and no where to get hot water. The A/C jnits in the rooms are really loyc.
Stayed 2 nights in Jul 2024

10/10 Excellent

MARIA FATIMA

Stayed 1 night in Apr 2024