Holiday Inn Express Grand Island - Niagara Falls by IHG

2.5 star property

Photo gallery for Holiday Inn Express Grand Island - Niagara Falls by IHG

Premium bedding, in-room safe, desk, blackout curtains
Exterior
Lobby
Free daily on-the-go breakfast
Rooftop terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
2761 Long Road, Grand Island, NY, 14072
  • Place, Buckhorn Island State Park
    ‪3 min walk‬
  • Place, Niagara Falls State Park
    ‪6 min drive‬
  • Place, Seneca Niagara Resort & Casino
    ‪8 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪23 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Communications)

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(49 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(29 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Balcony (Balcony)

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(77 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(60 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Grand Island

With a stay at Holiday Inn Express Grand Island - Niagara Falls by IHG in Grand Island, you'll be within a 15-minute drive of Clifton Hill and Fallsview Casino. .This hotel is 7.5 mi (12.1 km) from Fallsview Indoor Waterpark and 5.9 mi (9.6 km) from Niagara Falls State Park.

What's nearby

  • Buckhorn Island State Park - 3 min walk - 0.3 km
  • Niagara Falls State Park - 6 min drive - 10.4 km
  • Seneca Niagara Resort & Casino - 8 min drive - 11.1 km
  • Rainbow Bridge - 8 min drive - 11.8 km
  • American Falls - 9 min drive - 11.8 km

Getting around

  • Niagara Falls Station - 17 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 12 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Dirty Bird Chicken N’ Waffles Llc. - ‬6 min drive
  • ‪773 North - ‬3 min drive
  • ‪Tim Hortons - ‬5 min drive
  • ‪Brick Oven Pizzeria & Pub - ‬4 min drive

About this property

Holiday Inn Express Grand Island - Niagara Falls by IHG

Hotel in Grand Island with free breakfast and a 24-hour fitness center
Holiday Inn Express Grand Island - Niagara Falls by IHG offers 105 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 24-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 105 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 24-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Grand Island - Niagara Falls by IHG. A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Grand Island Hotel
Holiday Inn Express Grand Island
Inn Express Grand Island
Holiday Inn Express Grand Island Niagara Falls Hotel
Holiday Inn Express Grand Island Niagara Falls
Inn Express Niagara Falls
Express Niagara Falls By Ihg
Holiday Inn Express Grand Island Niagara Falls
Holiday Inn Express Grand Island Niagara Falls by IHG
Holiday Inn Express Grand Island Niagara Falls an IHG Hotel
Holiday Inn Express Grand Island - Niagara Falls by IHG Hotel

Reviews

Holiday Inn Express Grand Island - Niagara Falls by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 972 out of 1546 reviews
Rating 8 - Good. 346 out of 1546 reviews
Rating 6 - Okay. 118 out of 1546 reviews
Rating 4 - Poor. 50 out of 1546 reviews
Rating 2 - Terrible. 60 out of 1546 reviews

Reviews

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jorge

Travelled with family
Stayed 1 night in Aug 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk guy wasnt very welcoming.
Stayed 1 night in Aug 2025

8/10 Good

DARLEEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Roxanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Waste of money

Hotel is nice, till you get to the room… Water dripped outta shower head when trying to use… Contacted the front desk was told they don’t have maintenance at 6pm on a Thursday and it was never looked at… Tried the roof top Bistro horrible food, got pizza and wings took over a hr for our food to come out and was all brought out at different times pizza came out and 15 minutes later 10 wings came out 5 minutes later the rest of the wings came out… While this is a roof top restaurant it was open to the public to sit outside as half of the rooftop area was being replaced… Hotel room had the worse smell of skunk… Breakfast was cold, to the point was not edible… Will never return… Definitely not worth the amount of money that was charged
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing

Stayed 1 night in Aug 2025

10/10 Excellent

Rohit

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for Niagara Falls visitors
Stayed 1 night in Aug 2025

4/10 Poor

anup

Disliked: Staff & service
Overall the property is fine but it lacks cleanliness and staff is super Rude. They conveniently dodge questions and no straight answers provided at reception.
Stayed 3 nights in Aug 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
This property isn't easy to find. However, we arrived late, the beds were comfortable, the staff were inviting, and they had a good breakfast in the morning. Thank you!
Stayed 1 night in Aug 2025

10/10 Excellent

alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff was awesome, specially Jamal, very nice and welcoming. Breakfast was execellent. Breakfast staff was very nice also.Our Kids enjoyed the pool!
Stayed 1 night in Aug 2025

8/10 Good

Mohammad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lift was issue in bit some time takes time to run good was good they should put some halal food in breakfast many
Stayed 1 night in Aug 2025

6/10 Okay

Paul

Disliked: Cleanliness, staff & service
Stayed 8 nights in Jul 2025

10/10 Excellent

Yukun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

8/10 Good

Patrick, Bluffton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Excellent staff and superior service from Jamal, Tina and Janay. Also superior service from the people that ran the breakfast in the morning, everything was stocked and clean and they were very nice people.
Stayed 7 nights in Aug 2025

10/10 Excellent

Rebecca

Stayed 3 nights in Aug 2025

4/10 Poor

Sabina

Liked: Staff & service
Disliked: Cleanliness
The mangers of the Holiday Inn Express IGH should check how clean are the facility this was our third time we stay with the Holiday Inn Express IGH in different states and in each of them cleanness was a big issues!
Stayed 1 night in Aug 2025

10/10 Excellent

Evander

Stayed 1 night in May 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great-Great staff- front desk,housekeeping,others
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacqueline

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful ! Jamal the front desk clerk was so nice to all our family. He really made us feel welcome. The rest of the staff was very kind as well. The beds were very comfortable and so were the linens. The bathroom was nice and clean. Plenty of parking. The surrounding were quiet as well. The breakfast was good with plenty of variety. The coffee machine in the lobby was a great bonus.
Stayed 3 nights in Aug 2025

6/10 Okay

Nino

Stayed 1 night in Aug 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

NO ICE

The pros: Nice rural setting. We saw a mama deer and twins on 2 evenings, as well as a bald eagle. The hotel is older but clean. King suite was roomy. Bed comfortable. Would have preferred a tub but I think most HIE rooms have showers. Nice water pressure. The pool was warm and the area clean. No towels, had to go ask the desk clerk. The cons: Absolute A-hole of a desk clerk working night shift. Never at the desk. Doesn’t answer phone. Rude when you do finally get eyes on him. Argued with my husband about giving us pillows for the pullout bed. He was there every night. The electric strip and outlet by my bed did not work. Annoying for phone charging. The drunks coming up and down the elevator from the bar on the 4th floor are probably fun if you enjoy drinking and having access to a rooftop bar at your hotel but less so on a family trip. The worst thing about this place is THE ICE MACHINES ARE ALL BROKEN ON EVERY FLOOR! And looking back in reviews they are in no hurry to fix them. Jerk at desk told my husband you have to go to the 4th floor. Little does he expect the elevator opens straight into a bar full of drunks. He has to go up to the bar and wait for the miserly bar tender to give him half a bucket of ice. He said I can’t have a full bucket? She said no that’s all we have. We ended up buying ice. Other than that it’s not a bad place to stay. Some might not like the Grand Island location and bridge toll but I thought it made the vacay spot more exotic.
Stayed 3 nights in Aug 2025

8/10 Good

Eun Ju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025