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Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Point of interest
Point of interest
Blackout curtains, iron/ironing board, free cots/infant beds
Bar (on property)
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking included
  • Breakfast available
  • Hot tub
  • Restaurant
  • Pool
  • Gym
    Gym

Explore the area

Map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Fallsview Casino
    2 min walk
  • Queen Victoria Park
    3 min walk
  • OLG Stage at Fallsview Casino
    3 min walk
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    39 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Mobility, Roll-In Shower)

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Balcony

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Access Tub)

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Embassy Suites by Hilton Niagara Falls Fallsview

Pool
Hot tub
Breakfast included
Restaurant
3.9 out of 5, Good, (10684)
The price is AU$243
for 1 night
includes taxes & fees
8 Dec - 9 Dec
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About the area

Niagara Falls

With a stay at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel, you'll be centrally located in Niagara Falls, steps from Fallsview Casino and within a 10-minute walk of Skylon Tower. .This hotel is 0.9 mi (1.4 km) from Clifton Hill and 1.1 mi (1.8 km) from Casino Niagara.

What's nearby

  • Fallsview Casino - 2 min walk - 0.2 km
  • Skylon Tower - 6 min walk - 0.6 km
  • Clifton Hill - 15 min walk - 1.3 km
  • Horseshoe Falls - 17 min walk - 1.4 km
  • Fallsview Indoor Waterpark - 20 min walk - 1.7 km

Getting around

  • Niagara Falls Station - 5 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 39 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Queen Victoria Place Restaurant - ‬7 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬5 min walk
  • ‪The 365 Club - ‬2 min walk

About this property

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Hotel with free parking, steps from Fallsview Casino
Holiday Inn Niagara Falls - By The Falls, an IHG Hotel offers 122 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay movies.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Make yourself at home in one of the 122 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include complimentary newspapers and coffee/tea makers, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Cocos, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Cocos - This theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service is available.

Languages

Chinese (Mandarin), English, Italian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–11:30 AM: CAD 14.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Cocos

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Outdoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Connecting rooms available
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 14.95 per person
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1320 out of 2854 reviews" "
Rating 8 - Good. 886 out of 2854 reviews" "
Rating 6 - Okay. 351 out of 2854 reviews" "
Rating 4 - Poor. 154 out of 2854 reviews" "
Rating 2 - Terrible. 143 out of 2854 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ok. Hotels.com sucks.
Decent hotel. Massive bathroom jacuzzi tub and nice outdoor balcony. The “fitness center” is a joke and is literally two treadmills and a stationary bike. So that sucked. They obviously don’t show pictures of it for that reason. Hotels.com listed the price in CAD but charged me in USD. So my issues are more with that service because the hotel is DEFINITELY not worth $300/night.
Stayed 1 night in Aug 2024

10/10 Excellent

Jose de Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like parking on Saturday, parking was full. the other days was ok.
Stayed 3 nights in Aug 2024

4/10 Poor

David

Stayed 1 night in Aug 2024

6/10 Okay

Elizabeth

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The whole property need to have an upgrade, like appliance, rug, lights, elevator.
Stayed 1 night in Aug 2024

8/10 Good

Brandy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was nice and clean. The indoor pool area had some dead flies around the hot tub area. Parking lot entrances and exits were closed, making it difficult to get in amd out when i need to leave the site for a bit.
Stayed 1 night in Aug 2024

6/10 Okay

Brian

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Dhilal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

LISA

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Disappointing
Asked for balcony with our room, but all out there were 2 plastic chairs and view of nothing. Inside room drawers of dresser always open, TV wouldn’t shut off! Cleaning services staff were very nice, accommodating and helpful. Unfortunately wouldn’t return.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Anna

Travelled with family
Love where the hotel is located!
Stayed 1 night in May 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
The help were very good at making sure that were satisfied.
Stayed 4 nights in Aug 2024

10/10 Excellent

Renea, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. The room was clean except for the toilet bowl (which needed scrubbing underneath). You can hear all the noise from outside and from the other room, but I dont mind since it is a great location
Stayed 2 nights in Aug 2024

8/10 Good

Maria Karla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good! Staff is very nice. Room is clean. Could use some hooks in The bathroom for towels. We like that there was a small sink area by the fridge. No microwave in the room. Location is good. Very close to Skylon tower and a short walk to the falls. Overall we enjoyed our stay here and would definitely consider staying here again if we decide to see the falls again!😊
Stayed 4 nights in Aug 2024

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is within walking distance to the falls and the parking is easy. It has two pools, inside and outside which my kids loved. The Skylon Tower is next to it, just exit the back of the hotel and walk across the parking lot. The staff was pleasant and very helpful. We'll definitely stay here again.
Stayed 2 nights in Aug 2024

6/10 Okay

Mancy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was fine. Good rooms and a good place.
Stayed 1 night in Jun 2024

8/10 Good

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and accessible hotel with a lot of things close by.
Stayed 3 nights in Aug 2024

8/10 Good

rajiv

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was had to pay resort fee which was not mentioned during booking.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tremayne

Stayed 1 night in Aug 2024

8/10 Good

David, YONKERS

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was Good overall!!!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the pool wasn’t tiny, I liked the option of the hot tub, I liked that Al tho it was close to the falls it was too busy or noisy
Stayed 2 nights in Aug 2024

6/10 Okay

Joe

Travelled with partner
Disliked: Property conditions & facilities
Tub drained poorly. Tub coating was peeling off. Hotel looks tired and needs a facelift. As far as the restaurant, the mgt should visit their competition. It is not on par with other restaurants.
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great location and easygoing
Stayed 2 nights in Aug 2024

10/10 Excellent

Firas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Kunal Devdatta, Sammamish

Travelled with family
Disliked: Staff & service
it was ok to stay 1 night
Stayed 1 night in Aug 2024