Holiday Inn Niagara Falls - By The Falls by IHG

3.0 star property

Photo gallery for Holiday Inn Niagara Falls - By The Falls by IHG

Point of interest
Point of interest
Blackout curtains, iron/ironing board, free cots/infant beds
Exterior
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Bar
  • Pool
  • Hot tub
  • Breakfast available

Explore the area

Map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Fallsview Casino
    ‪2 min walk‬
  • Clifton Hill
    ‪15 min walk‬
  • Horseshoe Falls
    ‪17 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪49 min drive‬

Room options

Standard Room, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Niagara Falls

With a stay at Holiday Inn Niagara Falls - By The Falls by IHG, you'll be centrally located in Niagara Falls, steps from Fallsview Casino and within a 10-minute walk of Skylon Tower. .This hotel is 0.9 mi (1.4 km) from Clifton Hill and 1.1 mi (1.8 km) from Casino Niagara.

What's nearby

  • Fallsview Casino - 2 min walk - 0.2 km
  • Skylon Tower - 6 min walk - 0.6 km
  • Clifton Hill - 15 min walk - 1.3 km
  • Horseshoe Falls - 17 min walk - 1.5 km
  • Fallsview Indoor Waterpark - 3 min drive - 2.1 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 8 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 49 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Queen Victoria Place Restaurant - ‬7 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk
  • ‪The 365 Club - ‬2 min walk

About this property

Holiday Inn Niagara Falls - By The Falls by IHG

Hotel with free parking, steps from Fallsview Casino
Holiday Inn Niagara Falls - By The Falls by IHG offers 122 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay movies.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Make yourself at home in one of the 122 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include complimentary newspapers and coffee/tea makers, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Cocos, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Cocos - This theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service is available.

Languages

Chinese (Mandarin), English, Italian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15.95 per person
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Holiday Inn Niagara Falls - By The Falls by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1436 out of 3059 reviews
Rating 8 - Good. 946 out of 3059 reviews
Rating 6 - Okay. 376 out of 3059 reviews
Rating 4 - Poor. 153 out of 3059 reviews
Rating 2 - Terrible. 148 out of 3059 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Jenn

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Armie, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property and excellent location!
Stayed 1 night in Dec 2024

10/10 Excellent

Vinson

Stayed 1 night in Nov 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk staff!
Stayed 1 night in Dec 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool area. Location Parking Rooms Everything very good.
Stayed 1 night in Dec 2024

10/10 Excellent

Buenaventura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Están haciendo reparaciones y es algo molesto.
Stayed 1 night in Dec 2024

8/10 Good

Revathy

Travelled with family
Liked: Amenities
Had a great stay
Stayed 1 night in Dec 2024

10/10 Excellent

Shabana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from things except Fallsview casino. Modern. Balcony floor was conveniently set up by parking lot
Stayed 1 night in Nov 2024

10/10 Excellent

Marla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

CHANDRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very convenient because it is close to the casino. The breakfast is excellent and the staff is very friendly, polite and accommodating.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sidonie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Angela, London

Stayed 1 night in Nov 2024

8/10 Good

Bonita So Ching

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This is the second time I stayed in this hotel. Excellent location with parking included. Room is very clean. Glad to have the coffee counter with sink. I usually brew 3 times of clear water without k-cups to self-clean the machine before using, unfortunately, this one always have some residues remaining on the bottom of the cup even though I brewed 5-6 times of clear water. Can't use it. Bed is too soft.probably the mattress spring is worn out. Will definitely come back but hope to see improvement in these two issues. Thank you!
Stayed 2 nights in Dec 2024

10/10 Excellent

Brenda

Stayed 1 night in Nov 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 3 nights in Dec 2024

6/10 Okay

Dori

Travelled with partner
Liked: Staff & service
Paper thin walls
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Bugs gross
It was gross there were bugs in Bathroom that then by morning were in the bed Waiting to see what hotel directly will do not sure will stay here . Travel to many hotels.
Stayed 1 night in Dec 2024

8/10 Good

MIRANDA YY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
need a towel rack to hang up towel.
Stayed 1 night in Dec 2024

6/10 Okay

Jeson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine except the price tag for this location, didn’t seem to be worth it.
Stayed 1 night in Nov 2024

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2024

8/10 Good

Reza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, property conditions & facilities
Breakfast was a rip off ....dont eat at the hotel its too expensive!
Stayed 2 nights in Dec 2024

10/10 Excellent

RAJESH

Liked: Cleanliness, room comfort
It is a clean hotel. Furniture (chairs in dining hall + room) needs renewal. Water bottle in room will be a plus. In Niagara Falls $5.00 can get you 24 water bottles.
Stayed 2 nights in Dec 2024

10/10 Excellent

Anisha

Stayed 1 night in Nov 2024