2/10 Terrible
THOMAS B.
23 Nov 2024
Disliked: Cleanliness
Disappointed by hosts poor communication
I would not stay at this property solely because of lack of communication by the host.
I rented this property with my wife and 2 daughters, 13 and 11 years old. We drove 7 hours from NJ. The host sent the wrong address, we pulled up to a strange house in the middle of the night and the host also sent the wrong check in code, then was unavailable to help when I messaged, texted and called multiple times. We even indicated to the host 5 hours in advance when we would be arriving, yet host was unavailable. I had to get a hold of VRBO corporate to get into the property after 2 hours. The house was nice inside and the location was convenient, but the outside had trash everywhere and was not in a nice area. After the host ignored multiple requests over two weeks for compensation for their mistake, once again I had to contact VRBO corporate about compensation.
I would not stay at this property.
THOMAS B.
Stayed 3 nights in Nov 2024