Booked a specific room 3 MONTHS in advance due to personal reasons involving ptsd trauma. Even though I chose the option to pay upon arrival via expedia, the hotel charged me for a 3rd night in advance 'in case I would not show up' when I called to ensure the room reserved 3 weeks prior to departure.
When I arrived, they gave me a different room (also a downgrade) which completely defeated the whole purpose of my advance made reservation. I was clearly upset by this, and spoke to front desk and they told me that I could go and say somewhere else instead (after I had traveled for 2 days, completely exhausted and not familiar with the area). I was shocked by this, and then forced to stay there in a room I did not reserve.
The room also smelled like moldy wet carpet.
Only thing that was good here was the location, but if you try to make plans and receive what you book and pay for- do not stay here. In their words: Just go somewhere else.