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ANA Crowne Plaza Niigata, an IHG Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ANA Crowne Plaza Niigata, an IHG Hotel

Front of property
4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Minibar, in-room safe, desk, blackout curtains
Exterior
View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available

Explore the area

Map
5-11-20 Bandai Chuo-ku, Niigata, Niigata-ken, 950-8531
  • Bandai Bridge
    8 min walk
  • Toki Messe
    13 min walk
  • Niigata City History Museum
    2 min drive
  • Niigata (KIJ)
    16 min drive

Room options

View all photos for Premium Room, Multiple Beds

Room amenity

Premium Room, Multiple Beds

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room, Multiple Beds (High Floor)

Room amenity

Premium Room, Multiple Beds (High Floor)

  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room, 2 Single Beds, River View (High Floor)

Room amenity

Premium Room, 2 Single Beds, River View (High Floor)

  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (High Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed (High Floor)

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds (High Floor)

Room amenity

Premium Room, 2 Single Beds (High Floor)

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Single Bed (High Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Single Bed (High Floor)

  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, River View

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, River View

  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 21.9 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, River View

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed, River View

  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Single Beds

Room amenity

Premium Room, 2 Single Beds

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds, River View

Room amenity

Premium Room, 2 Single Beds, River View

  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Single Beds, River View (High Floor)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Single Beds, River View (High Floor)

  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, River View (High Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, River View (High Floor)

  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Single Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Single Bed

  • 22 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room

Premium Room

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Single Beds (15th Floor)

Minibar, in-room safe, desk, blackout curtains

Premium Room, 2 Single Beds (15th Floor)

  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 2 Single Beds (Separate Bath and Walk in Shower)

Suite, 2 Single Beds (Separate Bath and Walk in Shower)

Suite, 2 Single Beds (Separate Bath and Walk in Shower)

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, 2 Single Beds (High Floor)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Single Beds (High Floor)

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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Exterior
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Free WiFi
Restaurant
4.3 out of 5, Excellent, (790)
The price is AU$114
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About the area

Niigata

A stay at ANA Crowne Plaza Niigata, an IHG Hotel places you in the heart of Niigata, within a 15-minute walk of Toki Messe and Aizu Yaichi Memorial Museum. .This hotel is 0.4 mi (0.7 km) from Bandai Bridge and 0.4 mi (0.7 km) from Pier Bandai.

What's nearby

  • Bandai Bridge - 8 min walk - 0.7 km
  • Toki Messe - 13 min walk - 1.2 km
  • Niigata Prefectural Civic Centre - 3 min drive - 3.0 km
  • Niigata City Performing Arts Center - 4 min drive - 2.7 km
  • Japan Sea Tower - 4 min drive - 3.1 km

Getting around

  • Niigata Station - 13 min walk
  • Niigata Airport (KIJ) - 16 min drive

Restaurants

  • ‪マクドナルド - ‬3 min walk
  • ‪らーめん風伯 - ‬3 min walk
  • ‪Season Café - ‬1 min walk
  • ‪ホテル新潟中華料理天壇 - ‬1 min walk
  • ‪廣新米穀 - ‬3 min walk

About this property

ANA Crowne Plaza Niigata, an IHG Hotel

Niigata hotel in Chuo Ward with 4 restaurants and a fitness center
ANA Crowne Plaza Niigata, an IHG Hotel offers 182 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 182 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Japanese cuisine at Kura, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Niigata? This hotel has 1938 square feet (180 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Kura - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Tendan - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Season Cafe - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
Koshi - Onsite café.
Kanesei - This restaurant specializes in sushi and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1200 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: JPY 3000 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Kura
  • Tendan
  • Season Cafe
  • Koshi
  • Kanesei

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (1938 square feet)
  • Meeting rooms

Spa

  • Aromatherapy
  • Massages
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3000.0 per night
Cribs (infant beds) are available for JPY 1210 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 per person
  • Self parking fee: JPY 1200 per day (in/out privileges)
  • Crib (infant bed) fee: JPY 1210 per night
  • Rollaway bed fee: JPY 3000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ana Crowne Plaza Niigata
Ana Niigata
Crowne Plaza Ana Hotel Niigata
Crowne Plaza Ana Niigata
Crowne Plaza Niigata
ANA Crowne Plaza Niigata Hotel

ANA Crowne Plaza Niigata, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 381 out of 716 reviews" "
Rating 8 - Good. 256 out of 716 reviews" "
Rating 6 - Okay. 51 out of 716 reviews" "
Rating 4 - Poor. 20 out of 716 reviews" "
Rating 2 - Terrible. 8 out of 716 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ruth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was amazing and the English support from the staff was top class.
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 2 nights in Jun 2024

6/10 Okay

Keiko

Stayed 1 night in Jul 2024

10/10 Excellent

KAZUNARI

Stayed 5 nights in Jun 2024

10/10 Excellent

Tjung-Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, friendly staff, nice location.
Stayed 2 nights in Jun 2024

10/10 Excellent

JAMES A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good lication
Staffs are friendly, but we can hear next room guests talking. Dined at their Japanese restaurant at B1, excellent service and good quality of food. 10 minutes walk to Niigata station, good place to shop around it’s CoCoLo shopping center inside train station.
Stayed 2 nights in May 2024

8/10 Good

Randall, Pearl City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in May 2024

8/10 Good

Randall, Pearl City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has everything you need, including things you might not think you would need. Well-thought-out hotel in terms of services and amenities. Only issue i had was the hotel not receiving the deposit i paid to Expedia. Will need to check with Expedia when i get back.
Stayed 2 nights in May 2024

10/10 Excellent

Chee Seng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional style hotel with top class service.
Stayed 4 nights in Mar 2024

8/10 Good

CHAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
river view and near proximity to walking across the river for more dining options. parking should be made free instead of paying
Stayed 1 night in Mar 2024

10/10 Excellent

Sung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top class hotel
Comfortable and quiet hotel with super delicious breakfast. Friendly staffs are well organized always ready to serve the customers. My room was spacious with a beautiful river view. The Hotel was conveniently located with almost everything within the walking distance. I will certainly come back when I revisit Niigata.
Stayed 4 nights in Dec 2023

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing place.
Stayed 1 night in Dec 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall not bad. Felt slightly older. Could hear some stomping from room above, but minimal. Biggest issue that I am docking a star for is ac did not seem to work. Set to 15c cool, but room stayed at a constant 24c which was too hot for me. I reported, but was only offered the suggestion to turn off the ac (this did not work). Location was fine and short cab ride to different spots if needed. Staff was overall very pleasant and friendly.
Stayed 3 nights in Nov 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Hotel looks like it was built in the 1980’s but the management keeps it well for the age. Location is good not far from the train station where everything happens. Good place to stay in.
Stayed 2 nights in Jul 2023

8/10 Good

Jia

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2023

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fairly standard hotel, but clean and comfortable! Easy to walk to lots of attractions nearby.

8/10 Good

Kohei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great hotel before the pandemic
I have stayed in this hotel many times in the past before the pandemic. Each times, I have stayed for at least several days at a time and never really had any issues with this hotel. This time, most of the usual employees that worked here are gone and I feel like they are operating with skeleton crew. There was no issue with the service and all, but I felt like this time the room had less amenities than before. It's still a good hotel, but sadly I think their glory was a thing in the past.
Stayed 5 nights in Feb 2023

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very delicious and well presented, nice hotel staff, gracious.
Stayed 1 night in Nov 2022

4/10 Poor

Hideaki

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
We stayed at non-smokingroom, but there is smoking smell.
Stayed 1 night in Aug 2022

2/10 Terrible

PINGFANG

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

10/10 Excellent

Kelly

Stayed 1 night in Jan 2022

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Hotel rooms are a nice size for Japan. Plenty of counter space in the bathroom! The parking is located just across the street so very convenient. The breakfast was one of the best we've had. The staff were all very nice and helpful.
Stayed 2 nights in Sep 2021