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Hotel Okura Niigata

4.0 star property

Photo gallery for Hotel Okura Niigata

Bar (on property)
Exterior
View from room
Property amenity
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Room service

Explore the area

Map
53, Kawabata-cho 6-chome, Niigata, Niigata, 951-8053
  • Bandai Bridge
    ‪4 min walk‬
  • Honcho Chuo Ichiba
    ‪6 min walk‬
  • Niigata City History Museum
    ‪17 min walk‬
  • Niigata (KIJ)
    ‪17 min drive‬

Room options

View all photos for Economy Twin Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room, Smoking

  • 23 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Economy Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room, Non Smoking

  • 23 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Small Double Room, City View, Smoking

In-room safe, desk, free WiFi, bed sheets

Small Double Room, City View, Smoking

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Non Smoking, River View

Junior Suite, Non Smoking, River View

Junior Suite, Non Smoking, River View

  • 36 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Smoking

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Single Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room, Smoking

  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room, 1 Large Single Bed, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Large Single Bed, Non Smoking

  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room, 1 Large Single Bed, Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Large Single Bed, Smoking

  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Single Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room, Non Smoking

  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Twin Room, River View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Twin Room, River View, Non Smoking

  • 26 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

  • 32 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Corner Suite Room, River View, Non Smoking

Corner Suite Room, River View, Non Smoking

Corner Suite Room, River View, Non Smoking

  • 70 sq m
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, River View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room, River View, Non Smoking

  • 32 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

  • 26 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Small Double Room, City View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Small Double Room, City View, Non Smoking

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

Similar properties

Aerial view

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (779)
The price is AU$109
for 1 room
includes taxes & fees
18 Mar - 19 Mar
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About the area

Niigata

Hotel Okura Niigata is centrally located in Niigata, a 4-minute walk from Bandai Bridge and 6 minutes by foot from Honcho Chuo Ichiba. .This hotel is 0.7 mi (1.1 km) from Niigata Prefecture Memorial Hall and 0.8 mi (1.3 km) from Niigata City History Museum.

What's nearby

  • Bandai Bridge - 4 min walk - 0.4 km
  • Hakusan Park - 19 min walk - 1.6 km
  • Niigata Prefectural Civic Centre - 2 min drive - 1.6 km
  • Toki Messe - 2 min drive - 2.1 km
  • Niigata City Performing Arts Center - 2 min drive - 1.7 km

Getting around

  • Niigata Station - 9 min drive
  • Niigata Airport (KIJ) - 17 min drive

Restaurants

  • ‪和食 や彦 - ‬1 min walk
  • ‪ブッフェレストランつばき - ‬1 min walk
  • ‪Parfum Doux - ‬2 min walk
  • ‪ビストロ椿 - ‬4 min walk
  • ‪燕三条イタリアン Bit - ‬3 min walk

About this property

Hotel Okura Niigata

Boardwalk/promenade hotel with 6 restaurants and a 24-hour front desk
Hotel Okura Niigata offers 265 air-conditioned accommodations with safes and slippers. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

This Niigata hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 265 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a hair salon, wedding services, and a banquet hall.
Enjoy Chinese cuisine at Toh-Ka-Lin, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Toh-Ka-Lin - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Yahiko - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Starlight - This fine-dining restaurant specializes in French cuisine and serves dinner only.
Tsubaki - This buffet restaurant serves breakfast, lunch, and dinner.
Tomizushi Zen - This sushi bar specializes in Japanese cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 1320 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: JPY 3000 for adults and JPY 1730 for children
  • 6 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Toh-Ka-Lin
  • Yahiko
  • Starlight
  • Tsubaki
  • Tomizushi Zen

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Electric kettle
  • Mini fridge

More

  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3630.0 per night
Cribs (infant beds) are available for JPY 1210.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1730 for children
  • Self parking fee: JPY 1320 per night
  • Crib (infant bed) fee: JPY 1210.0 per night
  • Rollaway bed fee: JPY 3630.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Okura Niigata
Okura Niigata
Hotel Okura Niigata Hotel
Hotel Okura Niigata Niigata
Hotel Okura Niigata Hotel Niigata

Hotel Okura Niigata Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 367 out of 788 reviews
Rating 8 - Good. 289 out of 788 reviews
Rating 6 - Okay. 94 out of 788 reviews
Rating 4 - Poor. 27 out of 788 reviews
Rating 2 - Terrible. 11 out of 788 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

KAYOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

toshiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Terry

Liked: Cleanliness
Good place
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル都合でエコノミーから広いシングルルームへ変更となりました。館内室内共に上質感があり、スタッフの方々の対応も丁寧で、1泊でしたがとても快適に過ごすことができました。
Stayed 1 night in Nov 2024

10/10 Excellent

kano

Stayed 1 night in Oct 2024

10/10 Excellent

Violet

Liked: Staff & service, amenities, property conditions & facilities
From check in to check out staff was on point. Always a staff to take your luggage out of taxi and take it to your room, calling a taxi for you even directing you to the breakfast buffet. All staff in hotel was amazing.
Stayed 3 nights in Oct 2024

10/10 Excellent

Shinichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
古めの建物ですが、清潔で顧客への対応も優秀
建物そのものは年月を経ていますが、改修、清掃、顧客サービスはオークラ品質で秀逸です。富寿し　膳　さんはコスパも良く、美味しいです。リピしていますｗ。
Stayed 1 night in Oct 2024

10/10 Excellent

MASAAKI

Stayed 1 night in Oct 2024

10/10 Excellent

TOKUHARU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

DAIZOH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

RIKAKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rental bicycle service was wonderful
Stayed 1 night in Sep 2024

8/10 Good

Shinji

Stayed 1 night in Sep 2024

8/10 Good

Katsumasa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

shane

Liked: Cleanliness, staff & service
Staff were great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Stayed 3 nights in Sep 2024

10/10 Excellent

SHOJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

MASAKAZU

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Masahiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be honest. My wife and I have never seen such a warm service mind and such high level hospitality staff compared to many 5 star hotels in the world. Of course, this hotel building is old. But our stay here was comfortable. This hotel is very memorable for our stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

yoshiaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

YUTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大変良かったです。
自分へのご褒美として滞在しました。 ホテルの方の対応は「さすが！」と感心するぐらいに丁寧です。 朝食バイキングはメニューが豊富で、またお願いしたいと感じました。
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous trip in Niigata
It was a great trip in Niigata, especially an employee who was always around the lobby. She helped to make our trip fabulous with her tips and greetings and helping us get taxis.
Stayed 4 nights in Aug 2024

8/10 Good

Yumiko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
サービス良し◎
建物や設備はそれなりに年季を感じますが、他の方のレビューの通り、サービスがとても良かったと思います。 色々フレキシブルに対応して頂きました。 ベッドの寝心地もよかったです。 また、外国人従業員の方もいらっしゃるので、マルチ言語にも問題なく対応していただけそうです。
Stayed 1 night in Aug 2024

10/10 Excellent

Yumiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

KENJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024