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Get an overview of this hotel
Niigata hotel in Chuo Ward with a 24-hour front desk and a restaurant

Popular property highlights

Free WiFi
Laundry facilities
Grocery/convenience store
24-hour front desk

With a stay at JR East Hotel Mets Niigata, you'll be centrally located in Niigata, within a 5-minute drive of Toki Messe and Aizu Yaichi Memorial Museum. This hotel is 1.4 mi (2.2 km) from Bandai Pavilion and 1.7 mi (2.7 km) from Jotokuji Temple.

Make yourself at home in one of the 197 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include desks and electric kettles, and housekeeping is provided daily.

Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.

You can enjoy a meal at the restaurant serving the guests of JR East Hotel Mets Niigata, or stop in at the grocery/convenience store.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Total number of rooms - 197
  • Laundry facilities
  • Free newspapers in lobby
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Designated smoking areas
  • Grocery/convenience store
  • Free WiFi
  • Number of restaurants - 1
  • Number of meeting rooms - 1
  • Parking (limited spaces)
  • Self parking (surcharge)
  • Luggage storage
  • Banquet hall
  • Vending machine

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Japanese

Parking

Self parking (surcharge) , Parking (limited spaces)

Room Amenities

JR East Hotel Mets Niigata offers 197 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Niigata hotel provides complimentary wired and wireless Internet access. Refrigerators and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Desk
  • Iron/ironing board (on request)
  • Wireless internet access
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Fridge (on request)
  • Shower/tub combination
  • Flat-panel TV
  • Free WiFi
  • Free wired Internet
  • TV size (measurement) inch
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Electrical adaptors/chargers

Where to Eat

JR East Hotel Mets Niigata has a restaurant on site.

Accessibility

  • Wheelchair-accessible path of travel
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at 1:00 AM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

No rollaway/extra beds available

No cots (infant beds) available

Parking height restrictions apply

Debit cards not accepted

Staffed front desk

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitisation guidelines Coronavirus Guidelines (Japan)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Property follows sanitisation practices of Ecolab (3rd party expert - Global)

Mobile key entry is not available

Food service has been amended for enhanced safety

Fees

Optional extras

  • Self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • JR-EAST HOTEL METS
  • JR-EAST METS NIIGATA
  • JR-EAST METS
  • Jr East Mets Niigata Niigata
  • JR East Hotel Mets Niigata Hotel
  • JR East Hotel Mets Niigata Niigata
  • JR East Hotel Mets Niigata Hotel Niigata

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

Cashless payment methods are available for all transactions.

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