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Chatrium Niseko

3.5 star property

Photo gallery for Chatrium Niseko

Studio
4 restaurants, breakfast, dinner served; French cuisine
Minibar, in-room safe, individually decorated, individually furnished
Smart TV, heated floors
3 Bedroom Suite Annupuri View | Private kitchen

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

Map
Shiki Niseko, 1-jo 3-chome 2-3, Niseko Hirafu, Kutchan-cho, Abuta-gun, Kutchan, Hokkaido, 044-0081
  • Niseko Mountain Resort Grand Hirafu
    ‪4 min walk‬
  • Niseko Takahashi Dairy Farm
    ‪8 min drive‬
  • Annupuri
    ‪10 min drive‬

Room options

View all photos for 2 Bedroom Suite Annupuri View

Mountain view

2 Bedroom Suite Annupuri View

  • 78 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom Suite

Microwave, stovetop, espresso maker, coffee/tea maker

2 Bedroom Suite

  • 81 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for 3 Bedroom Suite Mt Yotei View

Mountain view

3 Bedroom Suite Mt Yotei View

  • 146 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

View all photos for 3 Bedroom Suite Annupuri View

3 Bedroom Suite Annupuri View | View from room

3 Bedroom Suite Annupuri View

  • 146 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

View all photos for 2 Bedroom Suite Mt Yotei View

View from room

2 Bedroom Suite Mt Yotei View

  • 77 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for 1 Bedroom Suite Annupuri View King Room

Smart TV, heated floors

1 Bedroom Suite Annupuri View King Room

  • 77 sq m
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for 3 Bedroom Penthouse Mt Yotei View

3 Bedroom Penthouse Mt Yotei View

3 Bedroom Penthouse Mt Yotei View

  • 173 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 7
  • 2 King Beds and 1 Twin Bed

View all photos for 2 Bedroom Penthouse Annupuri View

Minibar, in-room safe, individually decorated, individually furnished

2 Bedroom Penthouse Annupuri View

  • 127 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for 3 Bedroom Penthouse Annupuri View

Minibar, in-room safe, individually decorated, individually furnished

3 Bedroom Penthouse Annupuri View

  • 169 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 7
  • 2 King Beds and 1 Twin Bed

View all photos for 1 Bedroom Suite Twin Room

Smart TV, heated floors

1 Bedroom Suite Twin Room

  • 59 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 Bedroom Penthouse Mt Yotei View

2 Bedroom Penthouse Mt Yotei View

2 Bedroom Penthouse Mt Yotei View

  • 127 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for 1 Bedroom Suite King Room

Mountain view

1 Bedroom Suite King Room

  • 59 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Suite Mt Yotei View - Twin Bed

Minibar, in-room safe, individually decorated, individually furnished

2 Bedroom Suite Mt Yotei View - Twin Bed

  • 77 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 4 Twin Beds

View all photos for Studio

Minibar, in-room safe, individually decorated, individually furnished

Studio

  • 30 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Suite Annupuri View - Twin Bed

Minibar, in-room safe, individually decorated, individually furnished

2 Bedroom Suite Annupuri View - Twin Bed

  • 78 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 4 Twin Beds

View all photos for 2 Bedroom Suite - Twin Bed

Minibar, in-room safe, individually decorated, individually furnished

2 Bedroom Suite - Twin Bed

  • 81 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 4 Twin Beds

View all photos for 2 Bedroom Penthouse Suite

2 Bedroom Penthouse Suite

2 Bedroom Penthouse Suite

  • 89 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

Similar properties

Exterior

Nikko Style Niseko HANAZONO

  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
4.1 out of 5, Very good, (26)
The price is AU$354
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Nikko Style Niseko HANAZONO

About the area

Kutchan

Located in Kutchan, Chatrium Niseko is in the mountains, a 1-minute drive from Niseko Mountain Resort Grand Hirafu and 6 minutes from Shikotsu-Toya National Park. .This family-friendly aparthotel is 4.2 mi (6.8 km) from Niseko Hanazono Resort and 4.9 mi (7.9 km) from Annupuri.
View more Aparthotels in KutchanOpens in a new window

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 4 min walk
  • Annupuri - 10 min drive
  • Niseko Annupuri Gondola - 12 min drive
  • Niseko Annupuri International Ski Area - 17 min drive
  • Niseko Hanazono Resort - 25 min drive

Getting around

  • Kutchan Station - 9 min drive
  • New Chitose Intl. Airport (CTS) - 132 min drive

Restaurants

  • ‪Wild Bill's - ‬3 min walk
  • ‪The Barn - ‬4 min walk
  • ‪Shiki Niseko Lobby Lounge - ‬1 min walk
  • ‪Musu - ‬3 min walk
  • ‪If Cafe - ‬3 min walk

About this property

Chatrium Niseko

Family ski aparthotel with 4 restaurants
Chatrium Niseko offers 72 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Smart televisions come with satellite channels. Accommodations at this 3.5-star aparthotel have kitchens with stovetops, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the aparthotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 72 individually decorated guestrooms, featuring heated floors and Smart televisions. Kitchens are outfitted with stovetops, microwaves, and espresso makers. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and minibars, as well as phones with free local calls.
Spend the day on the slopes, or enjoy recreational amenities including a 24-hour fitness center and bicycles to rent. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary ski shuttle makes getting to the slopes a breeze.
Enjoy French cuisine at Kamimura, one of the aparthotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include limo/town car service, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Kamimura - This fine-dining restaurant specializes in French cuisine and serves dinner only. 3-star Michelin rating. Reservations are required.
Kitchen by KAMIMURA - This brasserie specializes in local and international cuisine and serves dinner only. Reservations are required. Open select days.
Green Farm Deli Cafe - This coffee shop specializes in local and international cuisine and serves breakfast only. Open select days.
Temporada Tapas Bar - This tapas bar specializes in Spanish cuisine and serves dinner only. Reservations are required. Open select days.
The Flats Restaurant&Bar - This restaurant specializes in local and international cuisine. Open select days.

Languages

Chinese (Mandarin), English, Japanese, Thai

Property amenities

Ski

  • Close to a ski area
  • Free ski shuttle
  • Ski storage
  • Ski shuttle nearby

Pool/Spa

  • Hot springs nearby

Internet

  • Free WiFi

Parking and transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 6:00 PM
  • Airport shuttle on request
  • Free ski shuttle
  • Limo/town car service
  • Car recommended

Family friendly

  • Children stay for free (see details)
  • Babysitting (surcharge)
  • High chair

Restaurants on site

  • Kamimura
  • Kitchen by KAMIMURA
  • Green Farm Deli Cafe
  • Temporada Tapas Bar
  • The Flats Restaurant&Bar

Kitchen

  • Stovetop
  • Microwave
  • Espresso maker
  • Toaster
  • Electric kettle
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Minibar

Bedrooms

  • Rollaway/extra beds: JPY 7840.0 per night

Bathrooms

  • Shower
  • Toilet paper
  • Soap
  • Bidet
  • Eco-friendly toiletries
  • Bathrobes
  • Toothbrush and toothpaste
  • Slippers
  • Hairdryer
  • Towels provided

Living spaces

  • Heated floors

Entertainment

  • Smart TV with satellite service

Laundry

  • Laundry facilities

Comfort

  • Heating
  • Fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Hardwood flooring in room
  • Soundproofing
  • Step-free path to entrance
  • Tile flooring in public areas
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site
  • Wheelchair-width doorways
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Limited housekeeping
  • Safe
  • Multilingual staff
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk

Location highlights

  • In the mountains
  • In a village

Things to do

  • 24-hour fitness centre
  • Bike tour information
  • Bike hire on site
  • Fishing nearby
  • Bike rentals nearby
  • Mountain climbing nearby
  • Zip-lining nearby
  • Snowshoeing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Ecotours nearby
  • Canoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 72 rooms
  • 6 floors
  • 1 building
  • Built in 2012
  • Individually decorated

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 7840.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: JPY 35000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 7840.0 per night
  • High chair fee: JPY 0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: UnionPay QuickPass
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chatrium Niseko Kutchan
Chatrium Niseko Aparthotel
Chatrium Niseko Aparthotel Kutchan

Chatrium Niseko Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 93 out of 136 reviews
Rating 8 - Good. 28 out of 136 reviews
Rating 6 - Okay. 10 out of 136 reviews
Rating 4 - Poor. 1 out of 136 reviews
Rating 2 - Terrible. 4 out of 136 reviews

9.2/10

Cleanliness

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Annie

Liked: Cleanliness, room comfort
Very good hotel environment
A very good hotel with friendly service staff. This is the second time I have stayed at this hotel, but the problem is that the coating in the frying pan in the kitchen has been damaged for a long time. It was discovered last time but it seems that it has not been replaced, so I dare not use it. I hope it can be improved in the future。
Stayed 2 nights in Nov 2024

10/10 Excellent

MASAHITO

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

JAE JOON

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ben

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay during off peak, property was well maintained with lots of checkin goodies (fruit, milk, bread, etc). Will def be back.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lior

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hospitality super nice room and very friendly stuff
Stayed 2 nights in Jul 2024

10/10 Excellent

Kent

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

NAPAPAT

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Derek

Travelled with group
Liked: Amenities
It’s great property
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Seongyeon

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Dining options are good, but hard to make a reservation. Need to take shuttle to go to ski area
Stayed 4 nights in Feb 2024

10/10 Excellent

Siu Yan

Stayed 2 nights in Apr 2024

10/10 Excellent

Mika

Stayed 7 nights in Apr 2024

10/10 Excellent

Yu Chuan

Stayed 3 nights in Apr 2024

10/10 Excellent

Tien Shin B

Stayed 7 nights in Mar 2024

10/10 Excellent

Terrina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a fantastic stay at The Chatrium in our 1 bed apartment. The staff were super helpful when needed and the shuttle service to the Gondola and Dot Base was fantastic. The driver took our ski's and poles from us each time securing them on the bus. The bar and restaurants in the hotel were also greaz and convenient. The hotle is located in a perfect position for eating out etc. We had a car and there was free undercover parking that was hassle free. We will def stay here again when we return.
Stayed 10 nights in Feb 2024

8/10 Good

Ross

Stayed 4 nights in Feb 2024

8/10 Good

Mark, Vancouver

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 5 nights in Feb 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My friends and I really enjoyed our stay at chatrium! Rooms are spacious and come stocked with fruit and drinks and breakfast foods. Location was great and walkable to many restaurants in hirafu, and the shuttle and in-house rhythm gear rental was so convenient for our ski and snowboarding trip. Yvonne at the front desk was amazing and helped us book taxis as well as onsens. Thank you for the wonderful time!
Stayed 4 nights in Feb 2024

10/10 Excellent

Brigitt

Stayed 9 nights in Feb 2024

10/10 Excellent

MIN HO, Hope Hull

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very Kindly and Friendly then other hotels. Enough spaces for Parking.
Stayed 4 nights in Jan 2024

10/10 Excellent

Priyadarshni

Stayed 3 nights in Jan 2024

10/10 Excellent

Shao Yu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Hern Shin

Stayed 7 nights in Jan 2024

8/10 Good

Yeuk Yi Daisy

Stayed 4 nights in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
First check in staff is not helpful as we requested extra blanket, rolling bed and bedding sheet, he said no such things can be provided. 2nd night we requested the dehumidifier and got a malfunction one and finally delivered an bigger upgrade one. Check out at 10 am is crucial for a family with a young kid.
Stayed 4 nights in Dec 2023