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Surestay By Best Western Greenville

2.5 star property

Photo gallery for Surestay By Best Western Greenville

Lobby
Property amenity
Fitness facility
Lobby
Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Gym
  • Laundry room

Explore the area

View map
851 Martin St, Greenville, OH, 45331
  • Place, Caddie Shack Driving Range
    ‪6 min walk‬
  • Place, Greenville City Hall
    ‪19 min walk‬
  • Place, Darke County Fairgrounds
    ‪3 min drive‬
  • Airport, Dayton, OH (DAY-James M. Cox Dayton Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub

Suite, 1 King Bed, Non Smoking, Hot Tub

Suite, 1 King Bed, Non Smoking, Hot Tub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Greenville

A stay at Surestay By Best Western Greenville places you in the heart of Greenville, within a 10-minute walk of Caddie Shack Driving Range and Sater Heights Park. .This hotel is 0.5 mi (0.7 km) from Alice Bish Park and 0.7 mi (1.2 km) from YOLO Park.

What's nearby

  • Caddie Shack Driving Range - 6 min walk - 0.6 km
  • Sater Heights Park - 6 min walk - 0.6 km
  • YOLO Park - 13 min walk - 1.1 km
  • Greenville City Hall - 19 min walk - 1.7 km
  • Darke County Fairgrounds - 3 min drive - 2.8 km

Getting around

  • Dayton Intl. Airport (DAY) - 39 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Dunkin - ‬3 min drive
  • ‪Asian Buffet - ‬3 min drive
  • ‪Dairy King - ‬2 min walk
  • ‪La Carreta - ‬3 min drive

About this property

Surestay By Best Western Greenville

Hotel in Greenville with a 24-hour fitness center and free breakfast
Surestay By Best Western Greenville offers 61 accommodations with complimentary newspapers and coffee/tea makers. Cable television is provided. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 61 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bowling alley
  • Rowing/canoeing
  • Sailing
  • Scuba diving

Family friendly

  • Bowling alley
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day, plus a one-time cleaning fee of USD 250
Service animals are welcome, and are exempt from fees
1 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 10.0 per day

Payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per day plus USD 250 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Surestay By Best Western Greenville Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 167 out of 385 reviews
Rating 8 - Good. 104 out of 385 reviews
Rating 6 - Okay. 51 out of 385 reviews
Rating 4 - Poor. 22 out of 385 reviews
Rating 2 - Terrible. 41 out of 385 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does not look like a hotel when you pull up. Little older of a place, but it was fairly clean and suited me just fine.
Stayed 3 nights in Oct 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is older but it was very clean. We did not eat breakfast there so I cannot comment on that. Employees were all very friendly and helpful
Stayed 3 nights in Oct 2025

4/10 Poor

Richard

Travelled with family
Disliked: Property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

6/10 Okay

Shawna

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The faucet was coming out of the wall. There were bugs coming out of the bathroom sink. The sheets were stained. For the rates they’re expecting, it needs work.
Stayed 3 nights in Oct 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was good, room was clean but spatub didn’t work, area was clean and nice. Staff was great. But breakfast was subpar, no selection and can't even say its a continental breakfast. No protein only fruit and yogurt.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Teresa

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We stayed at this location August 21-24, 2025 on business. The 1st room we checked into, there was water under the laminate floor in the bathroom & the tub’s surface was slippery due to a partial mat still being stuck to the tub. We were moved to another room, it was late in the evening. Went straight to bed. Next morning noticed the condition of the bathroom. Went out & purchased cleaning supplies & flip flops. Pic of socks was just wearing in the room! Also, bathroom fan was so loud & connected to lights. Bought a camping light so we didn’t have to turn on. Room always felt damp, even with air conditioner on. Ice machine was not working or available. No hot water in breakfast room for tea or oatmeal. 2nd night we around midnight we had someone from the front desk try to enter our room - they did not announce themselves. Left when I yelled - get out of our room! Tried to call from our room-phone disconnected! Called from my cell phone - not knowing @that time it was them. They apologized and said they were checking to see if someone was in the room?! What?! We were there to get sleep b/c we were working long days at the fair! We have stayed there before & had a good experience. Not again-I feel I should get my money returned!
Stayed 3 nights in Aug 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff and our room were superb. We were a little disappointed the available items for breakfast did not include much in the way of protein: mostly carbohydrates.
Stayed 2 nights in Sep 2025

2/10 Terrible

Eric

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Warren

Stayed 1 night in Sep 2025

6/10 Okay

Ginger

Liked: Staff & service, property conditions & facilities
They had this facility rennovated and put in laminated flooring in the rooms. It was not clean and as I walked around the room that evening, the bottom of my feet were very dirty. When I received my check out bill, it was a different price but my card was charged different.

6/10 Okay

Rich

Business traveller
The room was clean and slightly updated. There was a small water leak in the bathroom coming from the room upstairs. It was a room to sleep in.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Stayed 1 night in Aug 2025

6/10 Okay

john

Liked: Cleanliness, room comfort

Ok

Staff was very nice. The room was nice. It was clean and comfortable. The shower had mold stains around the drain and there was very little water pressure for the shower. The breakfast was minimal, but was ok. The doors to the room were so thin the you could hear the conversations in the rooms as you passed by them. The restaurant attached to the hotel was very good.
Stayed 1 night in Aug 2025

10/10 Excellent

Dewayne

Stayed 1 night in Aug 2025

8/10 Good

Thia

Travelled with family
No elevator to 2nd floor and was not informed of a much shorter way to get to room. (Back parking area).
Stayed 1 night in Aug 2025

8/10 Good

Francine

Travelled with family
Liked: Staff & service
Owner/manager was very helpful and a genuinely person. The bathtub/shower was really scarred up. I would not take a shower in that tub!
Stayed 1 night in Aug 2025

2/10 Terrible

Mallory, New Albany

Disliked: Cleanliness, amenities, property conditions & facilities
The ceiling in my room leaked; I had to put a towel down to collect the water so I wouldn't slip and fall as it was right by my bed. The first night, I had a deadbolt on my door I could lock. The second night, the deadbolt had been removed and their was sawdust on the door and floor where it had clearly been drilled and removed. The night manager couldn't explain why it had been removed, and the front desk the next day tried to say it was because of the change in property management taking place. They kept reassuring me the area is safe, and no one had been in my room. They dismissed me saying I felt unsafe staying there as a single female, that I was more concerned about other guests, and that they should not have been removing deadbolts from doors when guests were actively staying there, unless they had given prior notice, which they did not.
Stayed 2 nights in Jun 2025

10/10 Excellent

Raymond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very enjoyable stay. Property was extremely clean and well maintained. Friendly staff. Parking was ample. Room was great, had a dbl Q, A/C was good and ran quietly. TV was a nice size with a good channel line up. Bathroom was good, toilet was a good height, not too low. Vanity was well lit. Bathroom would be tight if two people trying to get ready at same time. There was an awesome Gameroom with 3 pool tables, good assortment of cues, a driving simulator type game as well as a basketball shooting game. There was also a sitting area with tables for board games. Although there was a breakfast room, the attached Jacks's Cabin restaurant was great. Good food at a fair price. Make sure to try their salsa on your eggs! We actually had stayed at the same location 3yrs ago while the restoration was in progress and had to change rooms due to a bad a/c unit but that was an older room. There were plenty of security cameras in use and the property was well lit. Would have no problem staying here again. It was such a good value for the money, wasn't expecting anything near as nice for what we paid!
Make your own breakfast skillet from the attached Jack's restaurant/ cocktail lounge was amazing!
Stayed 1 night in Jun 2025

2/10 Terrible

Carson

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
My room was nasty tv did not work and staff didn’t help
Stayed 2 nights in Jun 2025

8/10 Good

Linda

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

4/10 Poor

James

Liked: Room comfort

My stay at Baymont

Although the bed was comfortable, the staff never offered to change our sheets in the 5 days we stayed there or clean our room. Towels were replenished daily. Window had some sort of white film on one side. Continental breakfast was awful. We had a problem with our key opening the outside doors on our last night there. I saw 2 dead spiders in our room. The thing I would like to complain most about was the price of the room for 5 nights was $810.00 and on the sign at the front desk it only charges $550 for a whole week. Was I charged $300 more because it was a race weekend? I call that price gauging! I would like a refund of some of my money. Probably will not stay there again and will not recommend to anyone else.
Stayed 5 nights in Jun 2025

10/10 Excellent

Joshua

Stayed 3 nights in Jun 2025

2/10 Terrible

Zack

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process is never smooth. This is the 2nd stay with them. If ur coming to Eldora speedway. find somewhere else no matter the price. Bathroom was looking rough. Ac wasn’t cooling down. Must be a reason why they changing names so often also.
Stayed 1 night in Jun 2025