Holiday Inn Norwich City by IHG

4.0 star property

Photo gallery for Holiday Inn Norwich City by IHG

Exterior
Daily buffet breakfast (GBP 16.95 per person)
Standard Room, 2 Double Beds (Pitch View)
1 bedroom, desk, soundproofing, iron/ironing board
Exterior

Popular amenities

  • Air conditioning
  • Room service
  • 24/7 front desk
  • Parking available

Explore the area

Map
Carrow Road, Norwich, England, NR1 1HU
  • Carrow Road
    ‪1 min walk‬
  • Norwich Castle
    ‪17 min walk‬
  • Norwich Cathedral
    ‪17 min walk‬
  • Norwich (NWI-Norwich Intl.)
    ‪10 min drive‬

Room options

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(27 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(10 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

9.8 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Twin Bed

Premium Room

9.4 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(29 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, View (Pitch View)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, View (Pitch View)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, View (Pitch View)

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Norwich

With a stay at Holiday Inn Norwich City by IHG, you'll be centrally located in Norwich, steps from Carrow Road and within a 5-minute walk of Norfolk Broads. .This hotel is 0.8 mi (1.3 km) from Norwich Riverside Walk and 1.3 mi (2.1 km) from Norwich Cathedral.

What's nearby

  • Carrow Road - 1 min walk - 0.0 km
  • Norwich Castle - 17 min walk - 1.4 km
  • Norwich Cathedral - 17 min walk - 1.4 km
  • Norwich Theatre Royal - 19 min walk - 1.7 km
  • University of East Anglia - 8 min drive - 4.5 km

Getting around

  • Norwich Station - 9 min walk
  • Norwich (NWI-Norwich Intl.) - 26 min drive

Restaurants

  • ‪Queen of the Iceni - ‬9 min walk
  • ‪Gunn Club Carrow Road - ‬1 min walk
  • ‪Coach & Horses - ‬10 min walk
  • ‪Nando's - ‬8 min walk
  • ‪Costa Coffee - ‬5 min walk

About this property

Holiday Inn Norwich City by IHG

Hotel with a restaurant, steps from Carrow Road
Holiday Inn Norwich City by IHG offers 150 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Norwich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 150 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Norwich? This hotel has 129 square feet (12 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Hindi, Hungarian, Latvian, Polish, Romanian, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7.95 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 129 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 7.95 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Norwich City
Holiday Inn Norwich City
Norwich City Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel
Norwich Holiday Inn
Holiday Inn Norwich City
Norwich City By Ihg Norwich
Holiday Inn Norwich City by IHG Hotel
Holiday Inn Norwich City an IHG Hotel
Holiday Inn Norwich City by IHG Norwich
Holiday Inn Norwich City by IHG Hotel Norwich

Holiday Inn Norwich City by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 539 out of 1001 reviews
Rating 8 - Good. 349 out of 1001 reviews
Rating 6 - Okay. 69 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Craig

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort

Average hotel

Uncomfortable mattress
Stayed 1 night in Apr 2025

10/10 Excellent

Cheryl, Gosport

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I’m a returning visitor and will be back again. This hotel is always my first choice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice decor and comfortable bar

I am increasingly impressed by Holiday Inn. Nice decor and comfortble bar. Good sized, well equipped room and excellent reception and check out process. Monica and Tetsyna were both welcoming and helpful. The hotel has good parking , walking distance fromt the station and restaurants - and next door to the football ground.
Stayed 1 night in Apr 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful
Stayed 1 night in Apr 2025

6/10 Okay

Nathaniel

Travelled with partner
The walk in shower does not accommodate a handicapped person. No handle to get in or out over the step.
Stayed 1 night in Apr 2025

4/10 Poor

mark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Majid, Stockholm

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was not well signposted, and had pay £280 instead of £265 according to booking, don’t know why?
Stayed 2 nights in Apr 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 1 night in Apr 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice and relaxing stay. Highly recommended
Stayed 2 nights in Apr 2025

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
Good standard, comfortable beds and clean. My son enjoyed it being next to the stadium. Good value.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Stayed 1 night in Apr 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay, location convenient

Clean, comfortable, efficient
Stayed 1 night in Mar 2025

8/10 Good

Scott

Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
One night in the hotel, convenient for the city center but also very quiet.
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jenelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Lovely welcome, room ready early, lovey spacious room, clean - unexpected view of football pitch which was nice - only negative was room was cold even after adjusting thermostat - needed to use 2 duvets!
Stayed 1 night in Mar 2025

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was clean and well looked after. staff were extremely helpful and polite
Stayed 2 nights in Mar 2025

2/10 Terrible

Kevin

Travelled with partner
Disliked: Staff & service
Constant road noise throughout the night, unable to sleep. We requested a room change to the back of hotel, but was told that was even nosier due to Norwich Stadium overnight pitch maintenance. If you want to sleep stay somewhere else.
Stayed 1 night in Mar 2025

8/10 Good

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

faheem

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025