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Emerald Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emerald Hotel

Deluxe King Room, Sea View
Beach/ocean view
Interior
Front of property
Lobby

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry
  • Parking included

Explore the area

Map
Vuna Road, Nuku'alofa, Tongatapu
  • Talamahu Market
    6 min walk
  • Basilica of St Anthony of Padua
    13 min walk
  • Royal Palace of Tonga
    14 min walk
  • Nuku'alofa (TBU-Fua'amotu Intl.)
    41 min drive

Room options

View all photos for Executive Mini Suite Sea View

Executive Mini Suite Sea View

Executive Mini Suite Sea View

  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Sea View

Deluxe King Room, Sea View

Deluxe King Room, Sea View

  • 22 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Upstairs, Garden View

Premium bedding, desk, blackout curtains, soundproofing

Deluxe King Room, Upstairs, Garden View

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Downstairs, Garden View

Premium bedding, desk, blackout curtains, soundproofing

Deluxe King Room, Downstairs, Garden View

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 26 sq m
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Room

Tanoa International Dateline Hotel

Pool
Kids pool
Parking included
Free WiFi
4.1 out of 5, Very good, (166)
The price is AU$331
for 1 night
includes taxes & fees
4 Jan - 5 Jan
Tanoa International Dateline Hotel

About the area

Nuku'alofa

A stay at Emerald Hotel places you in the heart of Nuku'alofa, within a 15-minute walk of Talamahu Market and Basilica of St Anthony of Padua. .This beach hotel is 0.7 mi (1.1 km) from Royal Palace of Tonga and 0.7 mi (1.2 km) from Centenary Chapel.

What's nearby

  • Talamahu Market - 6 min walk
  • Royal Palace of Tonga - 14 min walk
  • Interisland Ferry Terminal - 3 min drive
  • Ancient Tonga - 4 min drive
  • Flea Market - 5 min drive

Getting around

  • Nuku'alofa (TBU-Fua'amotu Intl.) - 41 min drive

Restaurants

  • ‪Friends Cafe - ‬10 min walk
  • ‪Cafe Escape - ‬11 min walk
  • ‪Reload Bar - ‬10 min walk
  • ‪Billfish Bar and Restaurant - ‬20 min walk
  • ‪Vietnamese Cafe - ‬11 min walk

About this property

Emerald Hotel

Beach hotel with a restaurant and a bar
Emerald Hotel offers 20 air-conditioned accommodations with coffee/tea makers and slippers. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 20 air-conditioned rooms featuring LCD televisions. Digital television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including concierge services and gift shops/newsstands. Additional features at this hotel include wedding services, a television in a common area, and a banquet hall.
Enjoy a meal at Emerald Restaurant., or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Emerald Restaurant. - This restaurant specializes in Asian cuisine.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Emerald Restaurant.

Things to do

  • Bike rentals
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Local maps
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Late check-in fee: USD 25 for check-in between 10:00 PM and 6:30 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day
Cribs (infant beds) are available for USD 25.0 per stay

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25.00 per person
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-in fee: USD 25 for check-in between 10:00 PM and 6:30 AM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 25.0 per stay
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Included WiFi is limited to 100 MB per guestroom, per stay. A surcharge applies for additional usage.

We should mention

This property does not have elevators

Property is also known as

Emerald Hotel Tonga
Emerald Tonga
Emerald Hotel Nukualofa
Emerald Nukualofa
Emerald Hotel Nuku Alofa
Emerald Nuku Alofa
Emerald Hotel Nuku'alofa
Emerald Nuku'alofa
Emerald Hotel Hotel
Emerald Hotel Nuku'alofa
Emerald Hotel Hotel Nuku'alofa

Emerald Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 26 out of 103 reviews" "
Rating 8 - Good. 29 out of 103 reviews" "
Rating 6 - Okay. 23 out of 103 reviews" "
Rating 4 - Poor. 16 out of 103 reviews" "
Rating 2 - Terrible. 9 out of 103 reviews" "

6.8/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Gillian

Liked: Cleanliness, staff & service
Stayed 6 nights in Sep 2024

8/10 Good

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities
Some of the reviews were pretty terrible so was not expecting much from this hotel. However, we had a great room, clean linen, hot water and a working tv, Aircon and kettle! Plus the breakfast was pretty good too! I was more than happy!
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Told staff I’d be checking in at 230am. They said security guard would let me in. When I arrived there was no one there and I had to find my own key. Room was filthy, empty water bottles, trash, and leaves. No towels, no sheets, no pillows, and the door lock was taped to the door. The next morning the staff was embarrassed and moved me to another room but refused to credit me for the first miserable night. Continental breakfast is less than expected. Many better options in the area for room and food. Had to file a claim with hotels.com
Stayed 1 night in Aug 2024

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities
We booked rooms next to each other, but this was not an option when we arrived. Asked to move room on last day to facilitate a late booking from someone else but had to refuse this request which seemed unreasonable. Room itself was great - large and comfortable with excellent balcony with a sea view as advertised.
Stayed 12 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great stay!
Stayed 1 night in Jul 2024

6/10 Okay

Kiyotaka

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

8/10 Good

Shinya

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2024

8/10 Good

Janette

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

4/10 Poor

Craig

Liked: Staff & service
Disliked: Property conditions & facilities
No hot water for 3 Days!
Stayed 2 nights in Jul 2024

2/10 Terrible

Alex

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good staff. But the state of the hotel smells old and the codition looks not nice to sleep in. We booked for three nights only stay for two nights and booking somewhere else. Due to being creepy and old. Will not book there again due to the state of the hotel
Stayed 1 night in Jul 2024

2/10 Terrible

Alex

Stayed 1 night in Jul 2024

6/10 Okay

Paul

Stayed 5 nights in Jun 2024

10/10 Excellent

H A

Travelled with family
Liked: Staff & service, room comfort
Wonderful customer service and the aircon was a welcome relief in the heat. The property was in OK condition and the cleaners were so considerate and helpful. Breakfast was OK with fresh tropical fruits, eggs, toast, juice and coffee. Having the restaurant onsite was great when we just wanted to stay in. TV reception was terrible so we watched movies on our computer which wasnt a problem as the internet was fast (unlike in the villages where reception isnt great). My highlight was the lovely gentleman who works security at night when reception goes home. He was so relaxed, friendly and helpful and was available to see that I got safely to my room when returning late at night from a family funeral. Malo aupito.
Stayed 3 nights in Jun 2024

8/10 Good

Hopati

Business traveller
Liked: Staff & service
Good central location and while the rooms are dated the staff and team there were very friendly and helpful.
Stayed 3 nights in Jun 2024

6/10 Okay

Vikas

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Located next to the seaside but in need of refurbishment
Stayed 13 nights in Jun 2024

8/10 Good

Patricia

Liked: Cleanliness
The fixtures and fittings were in very poor shape especially in the living area and the bathroom. We had to be very careful using old electrical appliances and avoiding falls. On the positive side, the room was large, the beds were comfortable and the bed linen was fresh and clean. Fresh bath towels were provided every day. Breakfast and occasional meals were satisfactory.
Stayed 7 nights in May 2024

10/10 Excellent

Akosita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big and in walking distance to the main business centers. Staff at the reception was very friendly and helpful.
Stayed 3 nights in Apr 2024

10/10 Excellent

Siaosi

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly bith at the front desk and the restaurant!
Stayed 7 nights in Apr 2024

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

2/10 Terrible

Yoong Seng

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Likuone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely, and attentive, and tried their best to accomodate. Reception wasn’t really helpful at times, but the cleaning staff and dining staff were. Breakfast was delicious!
Stayed 2 nights in Feb 2024

2/10 Terrible

Simon

Business traveller
Liked: Property conditions & facilities
Disliked: Amenities
The condition of the property is poor
Stayed 4 nights in Feb 2024

4/10 Poor

Alex

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
not clean. found spider in bathroom. stains on pillows.
Stayed 1 night in Jan 2024

6/10 Okay

Tangata

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 10 nights in Jan 2024