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Kumpeli Spa

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kumpeli Spa

Sauna, hot tub, steam room, Turkish bath/hammam, hot stone massages
Interior detail
Indoor pool, pool loungers
Sundeck
Sauna, hot tub, steam room, Turkish bath/hammam, hot stone massages

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Room service
    Room service

Explore the area

Map
Muonamiehenkatu 3, Heinola, 18100
  • Heinola Art Museum
    9 min walk
  • Heinola Summer Theatre
    11 min walk
  • Kaivannon uimaranta
    13 min walk
  • Lahti (QLF-Lahti Vesivehmaa)
    26 min drive

Room options

View all photos for Superior Room (Spa Access)

Superior Room (Spa Access)

Superior Room (Spa Access)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room (Spa Access)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Double Room (Spa Access)

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room (Spa Access)

Desk, soundproofing, iron/ironing board, free WiFi

Single Room (Spa Access)

  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

Holiday Club Vierumäki

Breakfast included
Spa
Pet-friendly
Parking included
4.2 out of 5, Very good, (272)
The price is AU$144
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Holiday Club Vierumäki

About the area

Heinola

When you stay at Kumpeli Spa in Heinola, you'll be on the beach, within a 15-minute walk of Heinola Art Museum and Heinola Summer Theatre. .This beach hotel is 0.7 mi (1 km) from Kaivannon uimaranta and 0.9 mi (1.5 km) from Heinola City Museum.

What's nearby

  • Heinola Art Museum - 9 min walk - 0.8 km
  • Heinola Summer Theatre - 11 min walk - 0.9 km
  • Heinola City Museum - 14 min walk - 1.2 km
  • Heinolan Lintutarha - 20 min walk - 1.7 km
  • Vierumaki - 17 min drive - 14.9 km

Restaurants

  • ‪Teboil Tähtihovi - ‬20 min walk
  • ‪Kiinalainen ravintola Lily - ‬13 min walk
  • ‪Ravintola Iloinen Kulkija - ‬12 min walk
  • ‪Ravintola Kettu ja Kana - ‬13 min walk
  • ‪Hotelli-Ravintola Tukkijätkä Oy - ‬14 min walk

About this property

Kumpeli Spa

Beachfront hotel with calming spa services
Kumpeli Spa offers 119 accommodations with coffee/tea makers and slippers. LCD televisions are featured in guestrooms.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

2 spa tubs are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open select days.
Stay in one of 119 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature hair dryers and slippers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 spa tubs, a health club, and a sauna. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Grab a bite to eat at the hotel's beachfront restaurant, where you can dine alfresco. Or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM.
Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
Onsite venue - This beachfront restaurant specializes in international cuisine and serves breakfast, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Finnish, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 7:00 AM–10:00 AM on weekdays and 8:00 AM–10:30 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 2 hot tubs
  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • Daily housekeeping
  • Luggage storage

Business services

  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 2 treatment rooms
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open selected days
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Hospital bed available
  • Roll-in shower
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Thursday (7:00 AM - 10:00 PM) and Friday - Saturday (8:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Best Western Hotel Kumpeli
Best Western Hotel Kumpeli Heinola
Best Western Kumpeli
Best Western Kumpeli Heinola
Kumpeli Spa Hotel Heinola
Kumpeli Spa Hotel
Kumpeli Spa Heinola
Kumpeli Spa
Kumpeli Spa Hotel
Kumpeli Spa Heinola
Kumpeli Spa Hotel Heinola

Kumpeli Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 71 out of 217 reviews" "
Rating 8 - Good. 113 out of 217 reviews" "
Rating 6 - Okay. 29 out of 217 reviews" "
Rating 4 - Poor. 3 out of 217 reviews" "
Rating 2 - Terrible. 1 out of 217 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting on the river and the amenities make this a peaceful retreat for anyone desiring a spa experience. The front desk staff was attentive and efficient.
Stayed 1 night in Mar 2024

10/10 Excellent

Pilvi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Mika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the Spa, swim in the river, and the town.
Stayed 1 night in Jul 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice and comfortable.
Stayed 1 night in Apr 2022

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a quick business trip. The place and area was beautiful. Staff was excellent, friendly and helpful. I stumbled on this hotel driving to Helsinki from Joensuu like I do every month and I am sure I will be returning. Great food, beer and people.
Stayed 1 night in Aug 2020

8/10 Good

Tuula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice spa and location . Food and service good . Spa hours not good . Sauna good but aroma sauna too fruity smell , wrong aroma ! Infrasauna smelled bad and cold/hot pool not in operation . Pool and hot tubs very good . Sauna not on in the morning , this was not good at all ! Steam room very good .
Stayed 1 night in Jan 2020

8/10 Good

Jyrki Sakari

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only missing thing was spa availability in the morning. Otherwise excellent.
Stayed 1 night in Mar 2018

8/10 Good

Pwee Sun Teresa

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Very nice environment but short staffed
Stayed 1 night in Aug 2017

10/10 Excellent

Mait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place next to the lake.
Very nice location. Quiet. Nice spa with some saunas.
Stayed 1 night in Jul 2017

8/10 Good

Richard

Liked: Staff & service, room comfort
Nice Location, but a Little Dated.
This spa is in a great location, right by a lake. The room had a single bed and sofa. The bed was comfortable, but the room felt a little dated and not quite what I was expecting from a Spa. The food was good and overal, I would sta here again.

8/10 Good

douglas, Nottingham

Liked: Cleanliness, staff & service
Unchanged still great
Just a fabulous spot to stay.

8/10 Good

Elina

Stayed 3 nights in Aug 2024

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Hyvä kokemus
Hotelli on upealla paikalla, kylpylä oiva aikuisten rentoutumiseen, aamiainen riittävä ja maittava, Heinola hieno kesäkaupunki. Kun huoneita on tyhjinä, niin tulijoille kannattaa tarjota aina paras mahdollinen näkymä. Se saa vierailijan palaamaan.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Sauna with lake access!
Stayed 2 nights in Jul 2024

10/10 Excellent

Kirke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ville

Liked: Cleanliness, staff & service, room comfort
Rauhallinen majoitus. Hieno kylpylä. Hyvä aamiainen. Luonnonkaunis paikka.
Stayed 1 night in Jul 2024

2/10 Terrible

Ulla

Stayed 2 nights in Jul 2024

6/10 Okay

Francisco Jimenez

Business traveller
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Malamente.
Complejo de los años 80 con golpe a humedad y al menos en mi habitación el sillón olía a sudor perpetuo.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Todella upea paikka, hienot näkymät joelle, lyhyt kävelymatka keskustaan. Rakennus kaipaisi kunnostusta. Aamiainen keskitasoa. Hinta kallis tasoon verrattuna.
Stayed 2 nights in Jul 2024

6/10 Okay

Anita

Liked: Cleanliness, staff & service
Soololomalla
Tulin yksin yhden yön lomalle. Hotelli oli ulkoasultaan ja mukavuuksiltaan jämähtänyt jonnekin 90-luvulle, uudempaa spa-osastoa lukuunottamatta. Ravintolan ruoka oli erittäin hyvää, aamupala perus settiä. Huone kaipaisi kovasti ilmastointia, koska ovi auki ei voi luonnon ja autotie melun takia nukkua. Palvelu oli ystävällistä mutta ei mitenkään mieleenpainuvaa. Ympäröivät lenkkeilymaastot viimeisen päälle ja tunnelma erittäin rauhallinen. Mielestäni hinta näillä puitteilla liian korkea, voisin tulla uudestaan huokeammalla hinnalla. Olisin toivonut että pyöriä voisi lainata ilmaiseksi näillä hinnoilla. Myös lokerikkojen kolikkosysteemi ihmetytti tänä päivänä.
Stayed 1 night in Jul 2024