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ibis Astana

3.0 star property

Photo gallery for ibis Astana

Standard Twin Room, 2 Single Beds, City View | City view
Exterior
City view from property
Exterior
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
38 Tauelsizdik Ave, Astana, 10000
  • The US Embassy and the Consulate in Kazakhstan
    ‪15 min walk‬
  • Hazret Sultan Mosque
    ‪17 min walk‬
  • Palace of Peace and Reconciliation
    ‪3 min drive‬
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪26 min drive‬

Room options

View all photos for Premium Twin Room, 2 Single Beds, View

Premium Twin Room, 2 Single Beds

Premium Twin Room, 2 Single Beds, View

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed, View

Premium Room, 1 Double Bed

Premium Room, 1 Double Bed, View

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds, City View

Standard Twin Room, 2 Single Beds, City View

Standard Twin Room, 2 Single Beds, City View

  • 18 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Room, Multiple Beds, City View

Luxury Room, Multiple Beds, City View

Luxury Room, Multiple Beds, City View

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Front of property

Best Western Plus Astana

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (164)
The price is AU$121
for 1 room
includes taxes & fees
10 Mar - 11 Mar
Best Western Plus Astana

About the area

Astana

A stay at ibis Astana places you in the heart of Astana, just a 3-minute walk from Schoolchildren's Palace and within a 5-minute drive of Hazret Sultan Mosque. .This hotel is 0.9 mi (1.5 km) from The US Embassy and the Consulate in Kazakhstan and 1.4 mi (2.2 km) from Palace of Peace and Reconciliation.

What's nearby

  • The US Embassy and the Consulate in Kazakhstan - 15 min walk
  • Kazakhstan Ministry of Foreign Affairs - 4 min drive
  • Bayterek Tower - 5 min drive
  • Parliament of Kazakhstan - 5 min drive
  • EXPO 2017 - 10 min drive

Getting around

  • Astana Railway Station - 23 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 26 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Додо Пицца - ‬1 min walk
  • ‪Astana Skate Cafe - ‬8 min walk
  • ‪Zina Restaurant - ‬13 min walk
  • ‪Туран - ‬10 min walk

About this property

ibis Astana

Astana hotel in Almaty District with a 24-hour front desk and a coffee shop
Ibis Astana offers 249 accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 249 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite with international cuisine at Ibis Kitchen, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Astana? This hotel has 1938 square feet (180 square meters) of space consisting of a conference center and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Ibis Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Ibis Bar - Onsite bar. Open daily.

Languages

English, French, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: KZT 5300 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Ibis Kitchen
  • Ibis Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (1938 square feet of space)
  • Meeting rooms - 7

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 99
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 150
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of KZT 7500 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 10000 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Airport shuttle transfer per adult: KZT 10000 (one-way)
  • Airport shuttle transfer per child: KZT 0 (one-way)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately KZT 5300 per person
  • Airport shuttle fee: KZT 10000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: KZT 7500 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 10000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 160140012523

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Hotel Ibis Astana
Hotel Ibis Astana Nur-Sultan
Ibis Astana Nur-Sultan
Hotel Hotel Ibis Astana Nur-Sultan
Nur-Sultan Hotel Ibis Astana Hotel
Hotel Hotel Ibis Astana
Ibis Astana
Hotel Ibis Astana Nur-Sultan
Ibis Astana Nur-Sultan
Ibis Astana
Hotel Hotel Ibis Astana Nur-Sultan
Nur-Sultan Hotel Ibis Astana Hotel
Hotel Hotel Ibis Astana
Ibis Astana (opening September 2014)
Hotel Ibis Astana Nur-Sultan
Ibis Astana Nur-Sultan
Ibis Astana
Hotel Hotel Ibis Astana Nur-Sultan
Nur-Sultan Hotel Ibis Astana Hotel
Hotel Hotel Ibis Astana
Ibis Astana (opening September 2014)

ibis Astana Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 28 out of 62 reviews
Rating 8 - Good. 15 out of 62 reviews
Rating 6 - Okay. 11 out of 62 reviews
Rating 4 - Poor. 4 out of 62 reviews
Rating 2 - Terrible. 4 out of 62 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Larisa

Stayed 3 nights in Sep 2024

10/10 Excellent

Anna, Brooklyn

Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathan

Stayed 4 nights in Jul 2024

10/10 Excellent

Marina, portland

Stayed 14 nights in Jun 2024

2/10 Terrible

Eduard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

OLGA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. good location. Close to the American embassy.
Stayed 5 nights in Nov 2023

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Pavel, Hallandale Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great !!! 10 stars hotel for the money

4/10 Poor

Olessya

Stayed 2 nights in Aug 2023

6/10 Okay

Anatolii

Travelled with family
Liked: Cleanliness, staff & service
The windows have double glazing and extra layer of sun glass screen. It was really hot and stuffy in the room, AC worked pretty bad. We had to open the room door to get fresh air.
Stayed 1 night in Jul 2023

10/10 Excellent

Dmitry

Stayed 1 night in Feb 2023

6/10 Okay

Nicholas

Travelled with family
Liked: Amenities
24hr bar service excellent

8/10 Good

Berik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Berik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very friendly staff.
Stayed 4 nights in Jul 2021

6/10 Okay

Thanh, San Francisco

Business traveller
Disliked: Staff & service, amenities
The room has no shampoo and no basic amenities. The staff did not greet at reception at check-in nor when checking out.
Stayed 2 nights in Jan 2020

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ery happy stay great price
The ibis was a great deal and had English speaking tv Staff was great!
Stayed 1 night in Dec 2019

6/10 Okay

Olga

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at reception is very unfriendly and slow. I arrived at the hotel early , thus left my bags till evening time for check in . When I returned to the hotel for check in had to wait for a long time and the staff didn’t even help to take my bag from the storage ... Moreover the acoustic of the room is terrible. The room walls are not sound proof at all . I could hear all conversations of the guests staying next door ...
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern and friendly place. A good atmosphere and room standard is good.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019