The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

Couples treatment room(s), sauna, steam room, body treatments
Lobby
Property amenity
2 bars/lounges, poolside bar, beach bar
Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
Kawasan Pariwisata Lot N2, Nusa Dua, Bali, 80363
  • BIMC Hospital Nusa Dua
    4 min walk
  • Pasifika Museum
    5 min walk
  • Lotus Asian Garden Restaurant
    6 min walk
  • Denpasar (DPS-Ngurah Rai Intl.)
    21 min drive

Room options

Presidential Suite, 2 Bedrooms, Smoking, Lagoon View

  • 390 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Ocean View

  • 158 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Lagoon View

  • 36 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Garden View

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Villa, 2 Bedrooms

  • 850 sq m
  • Sleeps 6
  • 1 King Bed

Villa, 1 Bedroom, Private Pool, Garden View

  • 530 sq m
  • Sleeps 3
  • 1 King Bed

Villa, 1 Bedroom, Private Pool, Garden View

  • 360 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Lagoon View

  • 60 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Resort View

  • 60 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Studio, 2 Double Beds, Lagoon View

  • 48 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

Studio, 1 King Bed, Lagoon View

  • 48 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Lagoon View

  • 36 sq m
  • Lagoon view
  • Sleeps 2
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, Lagoon View

  • 36 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Studio, 2 Double Beds, Resort View

  • 48 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

Studio, 1 King Bed, Non Smoking, Resort View

  • 48 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Lagoon View

  • 36 sq m
  • Lagoon view
  • Sleeps 2
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, Garden View

  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

Similar properties

About the area

Nusa Dua

With a stay at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali in Nusa Dua (BTDC), you'll be a 4-minute drive from Nusa Dua Beach and 7 minutes from Tanjung Benoa Beach. .This beach hotel is 8.5 mi (13.6 km) from Kuta Beach and 11.6 mi (18.6 km) from Sanur Beach.

What's nearby

  • Bali Collection Shopping Centre - 6 min walk
  • Bali International Convention Center - 7 min walk
  • Bali Nusa Dua Convention Centre - 9 min walk
  • Bali Nusa Dua Theater - 10 min walk
  • Nusa Dua Beach - 12 min walk

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 21 min drive

Restaurants

  • ‪Starbucks - ‬10 min walk
  • ‪Meliá Bali - ‬6 min walk
  • ‪Ikan Restaurant & Bar - ‬14 min walk
  • ‪Kwee Zeen - ‬14 min walk
  • ‪Sateria Beachside Restaurant - ‬10 min walk

About this property

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

Ocean view with 7 outdoor pools, near Nusa Dua Beach
The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offers 287 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 65-inch Smart televisions come with premium digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 287 individually decorated guestrooms, featuring MP3 docking stations and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor swimming pools, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the complimentary shuttle, which operates within 1.6 km.
Enjoy international cuisine at Banyubiru Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Nusa Dua? This hotel has 7772 square feet (722 square meters) of space consisting of conference space and 9 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Banyubiru Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Reservations are required.
Arwana Restaurant - This beachfront restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Cornerstone Deli - Overlooking the pool and garden, this delicatessen specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Kulkul Beach House - This beachfront bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.
De Bale Lounge & Bar - Overlooking the pool and garden, this lobby lounge specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 1.6 km
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: IDR 332000 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Banyubiru Restaurant
  • Arwana Restaurant
  • Cornerstone Deli
  • Kulkul Beach House
  • De Bale Lounge & Bar

Things to do

  • 24-hour fitness centre
  • 7 outdoor pools
  • Fitness classes
  • Bike rentals
  • Children's pool
  • Full-service spa
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (7772 square feet)
  • Meeting rooms - 9

Outdoors

  • BBQ grill(s)
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Transfer shower
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 65-inch smart TV
  • Digital channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Children's slippers
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 999000.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 332000 per person
  • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 999000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Laguna Luxury Collection Bali
Laguna Luxury Collection Resort Bali
Laguna Luxury Collection Resort Nusa Dua Bali
The Laguna a Luxury Collection Resort Spa Nusa Dua Bali

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 716 out of 1002 reviews" "
Rating 8 - Good. 227 out of 1002 reviews" "
Rating 6 - Okay. 37 out of 1002 reviews" "
Rating 4 - Poor. 17 out of 1002 reviews" "
Rating 2 - Terrible. 5 out of 1002 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment we entered this hotel we felt like we’d walked into paradise. The resort is maintained so well, the staff are incredibly lovely and no job is too big or too small for them to assist with. We had a very early morning flight when we were leaving which meant we left the hotel before breakfast. The staff organised us a taxi and had packed a breakfast box to take with us. The hotel offers 6 pools and a beach to enjoy. We were torn between two hotels and opted for the Laguna and were extremely pleased we did. In order to make your stay perfect, I would pay attention to the breakfast timings advertised as going earlier is a calmer more enjoyable experience. Pool side loungers fill up very quickly, if you’d like one here make it a priority.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious resort which was perfect for relaxing after spending several days in busy Ubud. Dining options were very good and we took advantage of the beach club happy hours! There are several pools to swim in so you don’t feel crowded at all. The beach was beautiful but only swimmable in the morning as the tide goes down significantly after noontime. The hotel is in a gated area so it is very safe to walk around. Loved our stay here!
Stayed 4 nights in Sep 2024

10/10 Excellent

Pierre Bertin Normil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and well kept resort. Everybody was friendly and always had a smile on their face. Housekeeping was amazing at making sure room was kept cleaned. Food and location was great and had many different areas to shop and dine. I also felt really safe and enjoyed the privacy that came with the nusa dua beaches
Stayed 5 nights in Sep 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greg
This hotel has excellent standards in everything and I love staying here. As a regular gym user it would be great to have a rowing machine.
Stayed 14 nights in Aug 2024

10/10 Excellent

Nicola Sisa Di

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I really enjoyed our stay 7 nights. We found the resort peaceful and quiet it could have been because of the low occupence of our stay, We are a couple in our 60's. big thanks to Fila and Yusi for there warm greetings at the Sapphire bar also to the young tall man at breakfast who's name I can't remember he ran is section wonderfully and the breakfast is one of the best. The cons there were a couple of times the service was a bit lacking but the staff were always very apologetic and friendly and resolved any issues quickly. We always got greeted with a good morning or afternoon by the staff. My wife is a fuss eat and the is a bit lacking but we just use the sister resort for some meals. We would stay at this resort again
Stayed 7 nights in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow 5 star
Great place to stay if you are not on a budet
Stayed 3 nights in Aug 2024

10/10 Excellent

Andreas, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice luxury hotel with super friendly staff and very nice layout of the resort.
Stayed 3 nights in Aug 2024

8/10 Good

Marie Ange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Rajul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, fantastic location, courteous staff . Most luxurious hotel in Nusa Dua!
Stayed 3 nights in Aug 2024

10/10 Excellent

Ariat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything
Stayed 7 nights in Aug 2024

10/10 Excellent

Beatriz, Mitcham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful and relaxing!!
Stayed 5 nights in Aug 2024

10/10 Excellent

Kathryn Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort and staff were so helpful
Stayed 6 nights in Aug 2024

6/10 Okay

Verified traveller

The position was good Nothing extraordinary for the rate..was my birthday neither a cake in my room, we receive a present in every hotel in every part of the world.. what a pity!!
Stayed 4 nights in Aug 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort in Nusa Dua
A true resort property. Food options were great. Spa and front desk staff were amazing. Beach area was quiet and family oriented. The room and the balcony views were great. Bed was comfortable and room service was excellent.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nigel, Dunsborough

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Mahin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb! luxury resort in an exclusive enclave. If you want a high end stay on a beutiful bay, this is the place to be.
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Claire Louise

Travelled with partner
Liked: Amenities
Was the best place to stay for our honeymoon. There was nothing that the staff wouldn’t do.
Stayed 7 nights in Jul 2024

10/10 Excellent

Darren, Venice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Jun 2024

2/10 Terrible

t

Disliked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Trudy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I had a wonderful stay at Laguna, our room which had the Access to the pool was beautiful and clean. The staff were very friendly and nothing was a problem for them. The breakfast staff remembered us each day and made special smoothies just for us, would definitely go back
Stayed 7 nights in May 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amiable and welcoming. I highly recommend this resort. My room was spacious and clean and overlooked the saltwater lagoon. I greatly appreciate the staff decorating my room for my birthday—it makes me feel very special. I also appreciate the early check-in and late check-out at no additional cost. Thanks, Laguna, for the hospitality.
Stayed 9 nights in May 2024

10/10 Excellent

Christos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing . Everything was wonderful from The staff to The food and The beach
Stayed 8 nights in May 2024