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Family friendly place, great rooms.

The front staff went above and beyond explaining how to use the transit system and spoke good English. Nice to have access to clothes laundry machines. The dryer took 90 minutes to dry a small load, luckily the laundry room is open 24 hours

Very good breakfast and friendly staff

Great location for visiting Europa Park. In walking distance of the bus service to the park and train station. Supermarkets nearby if you need them. Staff friendly and helpful.

After reading some reviews from the summer I wasn't holding up much hope. However, I was pleasantly surprised. It's slightly confusing on arrival maps says it's on your right. As you come over the bridge it is on the right but you need to turn left to go under the bridge to get to the carpark. Check in was easy and the lady was very friendly. The hotel is quirky as it's a sports centre too. Some corridors are quite dark. We booked for the pool and it looked lovely unfortunately our kids weren't well do we didn't use it. The main entrance shuts at 10 so I would use the other entrance when leaving so you know how to get back in. Also, you can check in after ten but you need to prearrange this so you have a lock box number. The room for 4 was spacious and clean. It was unusually hot the night we stayed so the room was very hot. There were two fans and the window opens completely. Breakfast was as you would expect for Europe. Bread, eggs, fruit etc. it was perfectly fine. There's a McDonald's and burger king and petrol station. Lidl 5 mins drive away in herbolzhiem. Kids wanted macds. So we didn't try the restaurant. I would stay here again and hopefully use the pool.

Great stay. Comfortable with supplied fan and breakfast was also good