6/10 Okay
Donna
Travelled with partner
23 Sept 2024
Our carpet was very dirty. I dropped crumbs and when I used a wash cloth to pick them up the cloth was black. Carpets need cleaned bad. I had booked through Expedia an Oceanfront room. I called the Sahara to never have anyone pick up the phone. I was told you have to go through a reservation center which I called and requested a first floor room away from the road. Upon check in I was given a third floor ocean view room. When I said we requested first floor I was told I would be upgraded to oceanfront free of charge. I showed her my reservation sheet showing I had booked oceanfront. Some of the better things were: Our air conditioner wouldn't work and they did come and replace it. There were no maids sitting on the steps that you had to try to climb around which was true in past years. I noticed the trash cans on the floors at the steps were always emptied which wasn't happening in past years. The rooms were cleaned better than previous years.
Donna
Stayed 5 nights in Sep 2024