10/10 Excellent
pascale
Travelled with partner
7 Aug 2024
Liked: Cleanliness, staff & service, amenities
The location up the cobblestone street was fabulous and the staff was stellar. We hiked the trail before checking in and due to a miscalculation on my part with our schedule, we found ourselves not knowing where to leave our luggage. The trekking company was accommodating and brought the suitcases to the Ollantaytambo square where someone from the hotel went to pick them up and store them for us. When we arrived 2 days later at the hotel, our luggage was waiting in our room. They truly went above an beyond. The hotel is perfectly located, maybe a 3-min walk to the square and 1 block from the path to the smaller ruins. The hotel is a little dated but otherwise clean and always stocked with filtered water, hot water and a selection of teas. Breakfast was over the top - delicious, cooked on the spot and portions were generous. The gardens are beautiful and the location overall very serene. Thank you for a wonderful stay and for saving the day!
pascale
Stayed 1 night in Jul 2024