6/10 Okay
Matthew, Farmington
18 Feb 2025
Liked: Cleanliness, staff & service, amenities
At every encounter with staff they declared I wasn’t a member and asked me to sign up for their rewards program. Based on my experience here, it’s probably best to be a Hilton Rewards member, or stay elsewhere.
The room wasn’t exactly the one I reserved and was very noisy at all times, as it was above the breakfast/common room and next to the elevator and an intersection outside. It was without continuous hot water, was without a functioning deadbolt, was without a functioning thermostat, was not fully clean anywhere (hair and smears of ? everywhere)
Parking was not reserved or guaranteed, even if you already paid an additional $15/night to park outside the hotel in the lot.
Breakfast was mediocre both mornings, but appreciated as it scores slightly above average for similar hotels.
Matthew
Stayed 2 nights in Feb 2025