Overpriced and Underwhelming Experience
I recently stayed at this property for four nights and I am beyond disappointed. The cost was an outrageous $9,000, and I expected at least a decent level of service for that price. Unfortunately, the experience was far from satisfactory.
First and foremost, there was no room service, no trash pickup, and they never cleaned our room even once. I had to deal with dirty towels and an unkempt room throughout my stay, which is completely unacceptable for the price we paid. It felt more like I was camping than enjoying a luxury getaway.
The so-called “artificial lake/bay” was nice, but it certainly didn’t justify the exorbitant cost. Additionally, the on-site restaurants were a letdown. They offered limited food choices at prices that were just as ridiculous as the room rate.
To top it all off, the customer service was abysmal. Staff seemed indifferent to our complaints and concerns, which only added to the frustration of our stay.
Overall, I would strongly advise against staying at this property. It’s not worth your hard-earned money. Save yourself the headache and look for a better option elsewhere!