Entire home

Family Memories. AC.Cable TV. Free WiFi. Private fenced Pool. Game Room

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Family Memories. AC.Cable TV. Free WiFi. Private fenced Pool. Game Room

Fridge, microwave, oven, stovetop
Outdoor pool, a heated pool
LCD TV, DVD player
4 bedrooms, in-room safe, desk, iron/ironing board
Game room

Reviews

7.6 out of 10

Good

Entire home

4 bedrooms3 bathroomsSleeps 10166 sq m

Popular amenities

  • Hot tub
  • Parking available
  • Outdoor space
  • Washer
  • Barbecue grill
  • Kitchen

Explore the area

Map
KISSIMMEE, FL
  • Mystic Dunes Golf Club
    ‪6 min drive‬
  • Island H2O Live!
    ‪7 min drive‬
  • Walt Disney World® Resort
    ‪10 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪34 min drive‬

Room options

About the area

Kissimmee

With a stay at this vacation home in Kissimmee, you'll be within a 10-minute drive of Walt Disney World® Resort and Mystic Dunes Golf Club. .This family-friendly vacation home is 7.2 mi (11.5 km) from ESPN Wide World of Sports and 7.8 mi (12.6 km) from Disney's Hollywood Studios®.

What's nearby

  • Mystic Dunes Golf Club - 6 min drive
  • Orange Lake Golf - 9 min drive
  • ESPN Wide World of Sports - 16 min drive
  • Disney's Hollywood Studios® - 16 min drive
  • Disney's Animal Kingdom® Theme Park - 20 min drive

Getting around

  • Kissimmee Station - 26 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 25 min drive

Restaurants

  • ‪Starbucks - ‬8 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Bahama Breeze - ‬7 min drive
  • ‪Olive Garden - ‬8 min drive
  • ‪Taco Bell - ‬5 min drive

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Family Memories. AC.Cable TV. Free WiFi. Private fenced Pool. Game Room

This one-story villa-Emma's Castle features everything that you’ve always been dreaming about your vacation: close to attractions, luxury, clean, comfortable, spacious, professionally designed and managed. Only 3 miles to Disney and minutes from all major attractions Emma's Castle sleeps up to 10 guests comfortably in 4 bedrooms/3 Baths, 1 king ensuite, 1 queen ensuite, 2 twins rooms with shared bath, folding bed and 1 crib if necessary. Equipped for comfort and luxury with sofa, laminate floor, and 42’' LCD TV in lounge area, separate eat-in area and formal dinning area, ceiling fans in all rooms, Wifi throughout the house, free national telephone calls, game room with pool table and air hockey table, and fully stocked kitchen. The oversize, southeast facing swimming pool and spa experience maximum Florida sunshine. Fenced backyard and screened lanai ensure your privacy. Pool and spa heat is optional. BBQ grill is available for rent.

Restaurants and Shops: : There are countless restaurants, grocery stores and souvenir/gift shops within 1 to 3 miles of Indian Creek. Just 1 mile down the road on Formosa Gardens Blvd. at Highway 192 you will find an Outback Steak House, Red Lobster, Giordano's Chicago Pizza restaurant, Carabba's Italian Grill, Cracker Barrel, TGI Friday's, Taste of China, Golden Corral, Waffle House, Wild Side BBQ, Subway, Taco Bell, McDonald's, Winn-Dixie Food Store and Walgreens. Another mile further out there's Olive Garden, Denny’s, Shoney’s, Ponderosa Steak House, Sizzler, Publix Supermarket and much more. A Super Target is 3 miles away and Super Walmart 5 miles away.

All the Comforts of Home: 2 master en-suite Bedrooms one with a King sized bed the other with a Queen. Two masters have 22’’ LCD each. The other two bedrooms feature each 2 twin beds with shared full bathroom. Flat level layout is convenient for age 55+ and families with young children. Complete with a fully equipped kitchen and plenty of space for you and your guests, you can relax and spend your vacation unwinding from your normally busy schedule. With comfortable and luxury furnishings, towels and linens provided, and central air conditioning, you don’t have to worry about any of the details.The southeast facing swimming pool and spa experience maximum Florida sunshine by day and a peacefully tranquil sunset before night. Both the pool and spa can be optionally heated.The Lanai is fully screened to keep the bugs out while allowing the sunshine to come in. The pool deck comes complete with cushioned lounge chairs, tables and other pool furniture.

Vacation home provides starter supplies.
STARTER SUPPLIES:
• 1 Dish Sponge
• 1 Paper Towel
• 1 Dish detergent
• 2 Extra Trash Bags
• 1 Small Bar Soap Per Bath
• 1 Toilet Paper Roll Per Bathroom
• 1 Extra Toilet Paper Per Bathroom
• Please stop by the nearest Supermarket to gather any additional items you may need for the duration of your stay.

THIS HOUSE IS SELF-CATERING. Please stop by your nearest supermarket to purchase personal toiletries and desired meals.

HOUSEKEEPING: There is no daily housekeeping service provided at the rental rate. Before check-in, the unit will be thoroughly cleaned and inspected by a professional cleaning company. Clean sheets and towels will be available in the unit. Mid-stay cleaning services during your stay can be requested for an additional fee.

POOL HEATER: VERY IMPORTANT
1-Cost: $30 per day for pool heat. If you have pool heat, then it will automatically include spa heat.
2- minimum 3 days or equivalent amount. Needs to be requested and paid until 2 days before check-in.
2-Heat is only turned on/off for the whole stay. Minimum: the whole stay.
3-Temperature will not exceed 95F.
4-Must be requested 2 days in advance.
5-It takes 12 to 24 hours to feel changes in the water temperature.
6-Attached spa It can be heated separately per request. Spa only heat is $15/day without pool heat.
7-Heaters work through HEAT EXCHANGE and WILL NOT WORK in cold weather. If you still would like to heat the pool during cold conditions and it does not reach the desired temperature, we cannot offer a refund.
8- Pool pumps runs for 12 hours(9am-9pm). Please see house rules in the website for exact time.


GAS BBQ rent:
•Grill Fee - US$ 65 for less than 7 days(Propane and Cleaning after checkout. Needs to be requested and paid until 2 days before check-in, non refundable)

FOOD: As per Florida law, we are not allowed to leave open food in the refrigerators or kitchen closets, hence, all food items will be removed after the guest checks out and no supply of items such as condiments, or coffee powder will be provided prior to check-in.

TRASH DISPOSAL: Please observe trash collection days and place trash in the resort dumpster daily to keep a clean home.

PACKAGES (ONLINE PURCHASES)
• You may send packages to the home during your stay. They will be left on the doorstep.
• If the online seller uses USPS, it will not get delivered as the Post Office does not recognize vacation homes as regular addresses and the package will be returned back to the sender. UPS, DHL, and FEDEX will leave it at the doorstep.
• we are not responsible for missing or misplaced deliveries.

Indian Creek Features: Indian Creek has many attractions on the property for guests and the whole family. Children will love either of the 2 playgrounds complete with climbing bars, slides, swings and equipment. There are tennis courts, grassy parks, a soccer pitch, and a putting green. You can take a walk around the community, the nature trail or simply enjoy all of the open spaces. For runners, there is a jogging track across the bridge which runs around the two lagoons nearby in Indian Creek.
Golf: There are several Championship golf courses within a few miles of our home (only five minutes to Mystic Dunes, Reunion and Champions Gate). The Reunion Golf Course is 36 holes and was designed by Jack Nicholas, Tom Watson and Arnold Palmer. This course made 'Golf Weeks' list of best top 40 new golf courses in the country. You may enjoy the Lake Buena Vista Golf Course, Orange Lake Country Club Golf Course, and the Osprey Ridge Golf Course on the Disney grounds.
Make yourself comfortable in this air-conditioned vacation home, which features a private pool and an LCD TV. There's a private lanai. A kitchen is outfitted with a refrigerator, an oven, and a stovetop. Complimentary wireless internet access keeps you connected, and a DVD player is provided for your entertainment.
Enjoy a range of recreational amenities, including a water park, an outdoor pool, and a spa tub. Additional amenities at this vacation home include an arcade/game room and barbecue grills.
Guests will find features like wireless internet access and onsite parking.

Property manager

Villas Deluxe

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Pool/Spa

  • Private pool
  • Outdoor pool
  • Heated pool
  • A hot tub

Internet

  • Free WiFi

Parking and transport

  • On-site parking options include a garage
  • On-site parking
  • Car required

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Coffee/tea maker
  • Spices
  • Cookware/dishes/utensils
  • Paper towels

Bedrooms

  • 4 bedrooms
  • Bed sheets provided

Bathrooms

  • 3 bathrooms
  • Shared bathroom
  • Bath or shower
  • Towels provided
  • Hairdryer
  • Toilet paper
  • Soap

Living spaces

  • Living room
  • Dining room

Entertainment

  • LCD TV with cable/satellite service
  • Pool or billiards table
  • Games room
  • DVD player

Outdoor areas

  • Patio
  • Fenced garden
  • Barbecue
  • Outdoor furniture

Laundry

  • Washing machine and dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoke-free property
  • Note from host: you can smoke outside of the house

Services and conveniences

  • Safe
  • Iron/ironing board
  • Phone

Location highlights

  • Near a hospital
  • Near outlet shopping
  • Near a zoo

Things to do

  • Water park
  • Fitness facilities nearby
  • Golf privileges
  • Golf nearby
  • Fishing nearby
  • Snorkelling nearby
  • Horse riding nearby
  • Cycling nearby
  • Swimming nearby
  • Theme parks nearby

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Deadbolt lock

General

  • Unit size: 1791 sq ft (166 sq m)

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and a deadbolt lock
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation

We should mention

A car is required for transportation to and from this property

Family Memories. AC.Cable TV. Free WiFi. Private fenced Pool. Game Room Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 59 out of 131 reviews" "
Rating 8 - Good. 24 out of 131 reviews" "
Rating 6 - Okay. 18 out of 131 reviews" "
Rating 4 - Poor. 17 out of 131 reviews" "
Rating 2 - Terrible. 13 out of 131 reviews" "

6.8/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

6/10 Okay

Omar C.

Definitely Not A Deluxe Villa
This Property looks like it doesn't belong in the Block by the Appearance.Sidewalks are uneven and the amount of little leaves from the big tree in the front yard WILL end up in the property and in the rental car.Rhe house definitely needs a upgrade. Very little untenils they scattered around the drawers to make look as if they had alot. Water stains under the cabinets.The Extras they leave for you are minimal and came from the dollar store (tissue &paper towels) They left 2 extra garbage bags.The Capper is that the Pool Section was missing 2 Screen panels which exposed US to Dragon Flies & A Harring waiting for us to leave on the Roof of the property. I paid for the heat for the Spa and was in it 20/30 minutes one day before my wife noticed the family of Dragon Flies, then the Harring was spotted.No Communication was never continued after I addressed those issues too.
Stayed 5 nights in Dec 2024

4/10 Poor

theresa m.

Liked: Cleanliness
We rented the house for the pool and spa. We go to Florida every year for horror nights at universal so we are at the pool all day most days which is why the pool and spa are a priority when selecting a house. I paid extra for pool heat but it never worked. I called management company every day and they said they would check on it but
Stayed 8 nights in Oct 2024

8/10 Good

Holly I.

Liked: Cleanliness
Great vacation home
Great vacation home. Close to Disney parks. Only disadvantages were not enough towels/washcloths and cosmetically house could use some upgrades. But nothing that would make me not stay here again! Definitely a good place to stay at a great value!
Stayed 7 nights in Sep 2024

2/10 Terrible

Raymond O.

Disliked: Cleanliness
Old and unkept
The pictures currently listed are deceiving in our opinion. The house was dirty inside and out, this includes the deck, pool area, and even lawn. We had issues with toilets and the jacuzzi working, but management was not helpful and would not come back to fix the toilet. There is also a broken shower. Being old would not be a problem if they had kept up the property and cleaned it, we would not recommend using this property.
Stayed 7 nights in Aug 2024

10/10 Excellent

Joselyn O.

Liked: Cleanliness
Stayed 7 nights in Jul 2024

4/10 Poor

Steven K.

Disliked: Cleanliness
Our worst stay in Florida
First thing make sure you bring all of the spices coffee crea m and sugar because there isn't t anything for you. Make sure you bring toilet paper paper towels laundry soap and softner sheets. Make sure you bring extra towels there is not enough for the max amount of people wash rags are not to clean It's not real clean the master bed needs a new mattress . We could not go swimming the first week we were there because of a screan not being on the mosquitos would eat you up the jacuzzi did not work are whole stay.
Stayed 13 nights in Jun 2024

4/10 Poor

therese J.

Spring Break
Overall the place was not horrible. The furniture was outdated and needs a deep cleaning. Additionally, there were a lot of spiders. What was the most problematic the pool needs cleaning and the spa that I paid to have heated never worked despite maintenance coming out twice. I will have to say it was quit and maintenance came quickly after we called. One other thing, I do not recommend going if you’re a sports watcher because there is only a very basic cable plan so no sports channels, not good during March Madness. I do recommend owner replacing cookware, very limited.
Stayed 3 nights in Apr 2024

6/10 Okay

Jennifer K.

Read Me!!!
I rely heavily on the opinions of others. We rent a house in Orlando every summer, I will tell you honestly how this home measures up. Aesthetically, it is older but typical. When I rent I don’t look at that. I want comfort and accessibility. As far as comfort, the beds are old and need to be replaced very cheap mattresses that are worn out. The air is set at 72, if you have hot flashes don’t stay here. We drive to other destinations after FL so doing laundry is a must. The washer stays on spin cycle. It is old and does not function properly. The pool has to be heated (extra charge) for the hot tub to work. It has an auto shut off at 10, so no soaking in a hot tub after a long day at the parks. That was a disappointment. Our AC broke during our stay. The property manager was great. The AC was fixed. They found us another house for the night, it was promptly fixed the next day. Good location easy to get every where. Things I would fix as a property owner: new mattresses, get rid of old dingy carpet, give it a pressure wash and all over paint and new washer and dryer. The highlight of my stay was the strong water pressure in the master bathroom shower.
Stayed 7 nights in Jun 2023

4/10 Poor

Felicia T.

Liked: Cleanliness
Pool issues
had to maintain the pool, top up daily with water from the tap. Paid for heated pool. It was not.
Stayed 10 nights in Mar 2023

8/10 Good

Rick O.

Great property, but probably best for summer stays
This was a great property that is in a great area if you're looking for plenty of options. Close to Disney and Universal, a lot of different dining options, and several shopping locations nearby. The property listing is spot on--photos are true to form (no 'realtor' tricks to make spaces look bigger or different), and the space was great for our family of four. But, in full transparency, there were some things that weren't great: - If you pay for the heated pool and spa like we did, note that the heat only works between 9am and 9pm, and you have to turn on the spa (on a 60-minute timer) multiple times to heat the spa (and have some heated water trickle into the pool). That wasn't good. After a long day at the parks, all we could do was stare at a cold pool and cold spa wishing the timer could be set later. - The pool level fell below the minimum, so we had a day when the system had shut down. We had to run a cold hose into the pool to get the water level up and have the maintenance crew reset the system. - Speaking of maintenance, the crews will come by unannounced and let themselves into the yard and pool/spa area, so be aware of that. This freaked out my pre-teen son a few times. - There is no instruction manual in the house like it says in the email. There is a list of instructions on the refrigerator. - The surrounding houses are VERY close together, and all the backyards butt up against each other. This was a little problematic when the neighbors were outside smoking cigarettes and weed, which quickly stunk up the outside. - The vents and fans in the house were covered with dust, and the bathrooms had mildew or black mold. The vacuum cleaner didn't work at all--it was old and seemed to have a clog in the hose. - We recommend taking your own pillows. The ones provided seemed old and very flat, and who knows the last time they were cleaned. - If you go in the winter and there is a cold snap, be prepared to freeze inside. The heat was set to 61 most times, and turning up the heat was only temporary. We had two very cold nights where we could see our breath in the bedrooms. Overall, the house was good and the location was great. This was a decent stay for us, and certainly much cheaper than staying at a hotel, but we probably won't rent this property again for our next Christmas week vacation. With the restrictions on the heat/air and pool heating, this is better for a spring, summer, or fall rental.
Stayed 7 nights in Dec 2022

6/10 Okay

Faith C., Rhode Island

Disliked: Cleanliness
It was okay . . .
While the house is a nice house and has potential it lacks in cleanliness. Definitely NEEDS a GOOD scrub inside and out. Pictures in listing are deceiving. Owner needs to give this property a little TLC and hire a new management company. As I know its a "rental" i should not expect perfection but the management company this owner uses should take more pride in representing their customers. We stayed a full week, pool was not very clean, patio area could use a good power washing. Bathrooms really need a good scrubbing. We cleaned upon arrival after a quick trip to Walmart to buy cleaning supplies. Bring towels for the pool as none are provided and extra bath towels if traveling with a large party. Beds need to be fixed as headboards are very loose. One of the twin beds in the back left "boys" bedroom cannot be slept on as it tips toward one side. As soon as my son sat down upon arrival the bed flipped toward the wall. Vertical Blinds throughout the house do not close properly, time for an upgrade on them Kind of BS that you have to pay extra for a heated pool or to use the hot tub. Should be included in the price in my opinion, other properties i have rented didn't charge extra. And for the cleaning fee charged house should be immaculate. We left it cleaner than we found it. Stove needs to be serviced its dangerous for the gas to leak out of the side of the burners on very bottom when burner is turned on. So we opted to not cook at the house and ate out. Bring toilet paper as one roll per bathroom provided. The pool table and air hockey table in garage is a nice touch but both need work as they are very rickety and nearing retirement. But, aside from the cosmetic flaws, house is in a great location. Quick on and off highways, lots of great places to shop and eat. 25 minutes top from all Disney parks and 35 minutes from Universal. Quiet, safe and peaceful neighborhood.
Stayed 7 nights in Oct 2022

4/10 Poor

Darrin H.

Disliked: Cleanliness
Dissatisfied
We went 5 days without the internet therefore we couldn't watch any movies. The pool spa didn't work until Thursday. We thought in was non smoking but there were Marijuana and cigarettes butts left in garage and pool area. The pool area where the table is had a really bad mildew stain that we cleaned up. We took pictures of minor things like wholes in the wall knobs missing from closet. We talked to a rep named Shon who never called back. He was going to talk to us about a refund. Never did call back. We loved the concept of the house.
Stayed 7 nights in Sep 2022

6/10 Okay

JoAnn M.

My overall review
Place was nice and spacious and Roomy! Only issue I had was when I used ice from ice maker it was dirty and had some brown stuff in ice so I had to buy a bag of ice . And the pool had a lot of broken water balloons , like if kids was there before me and must used water balloons because they were all over pool and on the deck. But them two minor things house was nice and very spacious.
Stayed 3 nights in Aug 2022

10/10 Excellent

Frankie A.

Liked: Cleanliness
Very good place to stay
The experience was wonderful. I will be booking again in the future
Stayed 3 nights in Aug 2022

10/10 Excellent

sureidys d.

Liked: Cleanliness
Good
Great 👍🏻
Stayed 4 nights in Aug 2022

6/10 Okay

Darshankumar P.

Not as expected
Location is really good the property is not maintained as described. I checked in late night and notice roaches in kitchen and rooms. The dinning chairs as wavy and not steady, same goes to the bed. Pool policy is not mentioned while booking and later comes to know for additional charges. Another thing is property manager is not available after hours and need to call them to reach and can not leave a chat message through vrbo. That’s weird as they want booking through vrbo but any issue I need to call the property manager. I didn’t book through property manager so I am hoping property manager should response via vrbo chat message. I would not prefer to book this location for future visit.
Stayed 6 nights in Jul 2022

8/10 Good

Crystal B.

Liked: Cleanliness
The family had fun here with plenty of room for each person.
This house was plenty big enough for our family. The pool was a great place to relax at the end of our day. The bathroom shower can use a good scrub though. Beware of the fireants that we were constantly cleaning out of the master bathroom tub and some little geckos that sneak through the windows somehow (as I tried to catch them lol). I would recogmebd taking dishcloths, dishsoap, hand soap and toilet paper and papaer towel with. It was awesom to have extra sheets for each bed and a washing machine and dryer for laundry. Over all the house did what we needed from it. Could use some love and care on the exterior and yard, but that's my expertise so... take that for what it's worth. Anyways we would come and stay again in the future .
Stayed 4 nights in Jul 2022

8/10 Good

Cristal M.

Liked: Cleanliness
Not perfect condition but fair for price point
The house was mostly as described. I do wish I had read the many other reviews before booking though as we were hit with a few surprises. The rooms and beds are nice & privacy is satisfactory. The house it’s self needs some repairs and maintenance. Do not book for the pool table usage or the air hockey as both are broken and wobbly. The pool is a plus but to use the hot tub area you must pay extra for heat… the same is of the bbq grill from the photo. Extra fees should be disclosed in the listing not the final payment forms. We did call because there was some brownish looking gloopy goo in the bottom of the spa area & were told it’s just sand and that the pool company would be out Friday. I can say for certain no pool company ever came and it was not sand which was easily verifiable. As for the condition, It’s what you would expect from the house of someone with no time to make repairs. You can see holes have been patched on most walls but not painted, the blind which has been mentioned many, many times in other reviews for over a year on the back door is still broken and falls off frequently. The blinds that look directly into one of the children’s twin bedrooms onto a bed is missing large slats. The Temperature wasn’t that bad set as high as the manager requires as long as you keep doors shut and blinds closed to help with insulation. The Kitchen was stocked well enough to cook breakfast every day before setting out for our activities and grocery stores are conveniently located all around. If you don’t mind the before mentioned minor inconveniences, overall it’s a nice place to stay in Florida. We would stay again but hopefully only after they have someone actually come out to clean the pool.
Stayed 6 nights in May 2022

10/10 Excellent

Mary L.

Liked: Cleanliness
Worth every penny
Everything about the stay was great, the house was clean, spacious and the perfect home away from home. The pool was great, my son had a ball. I would definitely stay again
Stayed 3 nights in Jun 2022

6/10 Okay

Danny R.

Disliked: Cleanliness
Mediocre
I’m an experienced VRBO user and rent at least 3-5 houses a year for vacation purposes. I have seen many reviews as it relates to this property and I pretty much had the same experience. The pool was dirty and stained; the pool water looked like it had a film on its surface which made us not want to jump in, the spa wasn’t heated, I lost count as to how many mosquitoes/flies were in the house, etc. I was also very disappointed with how the exterior of the house looked - it’s seemed runned down and not maintained at all.
Stayed 2 nights in May 2022

4/10 Poor

Jerri L.

Disliked: Cleanliness
cleanliness
We had to go purchase cleaning supplies and give an overall cleaning before we were comfortable bringing luggage in. Feet stuck to kitchen floor, sink had dead bugs around it and did not appear to have been cleaned. Shower was really dirty and whole group used same shower after we cleaned it as the other tub just couldn't be cleaned up. Hot tub / spa was cold and water filter was not circulating -called the property management and they never did respond the whole week we were there - spa water was green by the second day.
Stayed 6 nights in May 2022

2/10 Terrible

Ckishanna B.

Disliked: Cleanliness
Warning Don't BOOK!!!!
This place was not worth it at all it was dirty and they didn't care. the pool was dirty and they didn't have a problem . There is a major ant problem and there is a major spider problem. The shower heads are rusted and filled with mildew, the garage is filled with webs. We had to go get cleaning products to clean the house and disinfect it. We left the house cleaner than we found it. The TVs are to small they look like tablets, the pool area was gross. There were band aids in the pool cigarette butts. This place should not be listed it needs to be taken down.
Stayed 5 nights in Apr 2022

10/10 Excellent

Brynassia W.

Liked: Cleanliness
My experience
This was a great experience the house was nice and everything went as planned except the pool should’ve been a little more at the bottom and some of the TV’s didn’t work but we stayed on our phone’s and didn’t mind nothing of it this was an amazing house!!!🥰
Stayed 2 nights in Apr 2022

2/10 Terrible

Susan A.

House needs work!!
While the house appeared to be clean, the house needs a lot of updates and repairs. The pool and hot tub were stained and it was obvious that routine maintenance was lacking. The drain cover in the hot tub was broken which could be considered a safety hazard. The jets to the hot tub didn’t work and we reported this immediately. No one got back to us so we had to reach out again. We were told that parts had been ordered, but would not arrive until Thursday. Thursday came and went and no working jets. When we reported the jets, we also reported that 2 of the bedroom fans did not work. We were told a work order would be placed yet the fans didn’t work the entire time. Since the air conditioner can be set no lower than 73, this made for very uncomfortable sleep for several people in the house. Note that other reviews dating back to October commented about ceiling fans not working. A representative of the management company came to the house one morning and went into the back without notifying anyone in the house that he was onsite. We went to leave only to find a truck blocking the driveway with no idea who it belonged to. We honked our horn to figure out who owned the truck. Turns out it was the company's representative who was in our backyard. He was upset with us for honking the horn and got up in arms when we mentioned he had completely blocked all access to the driveway. This behavior is unacceptable. A knock on the door to let us know they would be going into the back yard is all that was needed. To top it off, he left the backyard gate open when he left. After the negative experiences with management, we didn’t report any of the other issues that we noted, as we assumed nothing would be done about them. The following issues were also reported in other reviews: Toilet in queen bedroom ran most of the time. Lights on ceiling fans and several lamps did not work. Stains on carpet and paint chips on walls Coffee maker does not work. Chairs in the kitchen were wobbly. Also, mold in two of the showers/tubs and rusted metal blinds in the shower of the shared bathroom. The pool table is a cheap plastic model not usable. Blind slats were missing in both twin bed rooms. Had to steal slats from other windows to maintain privacy for our kids. Temps dropped so we wanted to open windows, Upon opening the windows, we found the casing to be full of what appeared to be mold, so we were unable to keep them open. I DO NOT RECOMMEND!!!
Stayed 7 nights in Mar 2022

8/10 Good

Lynn L.

Liked: Cleanliness
Family Trip
We enjoyed our stay at Emma’s Castle. It is spacious and very nicely decorated. Also it’s in a convenient location for visiting Disney World. It’s a little farther to Universal Studios (about 18 miles). The floor plan worked well for us because it has 2 en-suite bedrooms, one for each couple, and two bedrooms with twin beds for the children. Our grandchildren enjoyed the game room. The temperature required by the management was warmer than what we prefer especially in the bedrooms.. With a few improvements and a little more tender loving care, Emma’s Castle could be rated a 5.
Stayed 5 nights in Mar 2022