Hilton Garden Inn Lake Buena Vista/Orlando

3.0 star property

Photo gallery for Hilton Garden Inn Lake Buena Vista/Orlando

Lobby
Outdoor pool
Terrace/patio
Bar (on property)
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Hot tub
  • Pool
  • Pet-friendly

Explore the area

Map
11400 Marbella Palm Court, Orlando, FL, 32836
  • Orlando Vineland Premium Outlets
    ‪2 min drive‬
  • Disney Springs™
    ‪6 min drive‬
  • SeaWorld® Orlando
    ‪6 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪22 min drive‬

Room options

King Evolution Room, Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Two Queen Beds, Non-Smoking, Accessible

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Suite, Accessible

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 31 sq m
  • Sleeps 2
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

One King Bed, Accessible

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Orlando

When you stay at Hilton Garden Inn Lake Buena Vista/Orlando in Orlando, you'll be in the entertainment district, a 2-minute drive from Orlando Vineland Premium Outlets and 6 minutes from Orange County Convention Center. .This family-friendly hotel is 2.7 mi (4.3 km) from Disney Springs™ and 3.7 mi (6 km) from Aquatica.

What's nearby

  • Orlando Vineland Premium Outlets - 2 min drive - 2.2 km
  • Discovery Cove - 5 min drive - 4.8 km
  • Orange County Convention Center - 6 min drive - 5.2 km
  • Disney Springs™ - 6 min drive - 4.4 km
  • SeaWorld® Orlando - 6 min drive - 4.8 km

Getting around

  • Orlando Station - 20 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 30 min drive

Restaurants

  • ‪White Castle - ‬11 min walk
  • ‪The Cheesecake Factory - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Hilton Garden Inn Lake Buena Vista/Orlando

Family-friendly hotel with a 24-hour fitness center and theme park shuttle service
Hilton Garden Inn Lake Buena Vista/Orlando offers 137 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 137 guestrooms featuring refrigerators and flat-screen televisions. Wired and wireless internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.
Grab a bite to eat at Great American Grill, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). To-go breakfasts are available daily for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Orlando? This hotel has 4499 square feet (418 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning.
Great American Grill - This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free theme park shuttle
  • Uncovered parking on site (USD 26 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available for a fee: USD 10 to 16 for adults and USD 7.50 to 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Basketball
  • Children's pool
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free theme park shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4,499 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 10.00 to 16.00 for adults, and USD 7.50 to 16.00 for children
  • Uncovered self parking fee: USD 26 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Buena Lake Vista/Orlando
Hilton Garden Inn Lake Buena Vista/Orlando
Hilton Garden Inn Lake Buena Vista/Orlando Hotel Orlando
Hilton Garden Inn Lake Buena Vista/Orlando Hotel
Hilton Garden Inn Lake Buena Vista/Orlando Orlando
Hilton Garn Buena VistaOrland

Hilton Garden Inn Lake Buena Vista/Orlando Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 526 out of 1103 reviews
Rating 8 - Good. 241 out of 1103 reviews
Rating 6 - Okay. 156 out of 1103 reviews
Rating 4 - Poor. 103 out of 1103 reviews
Rating 2 - Terrible. 77 out of 1103 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Araceli

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed 4 days. Day one we basically arrived from a flight and went to sleep. Waking up to shower, the shower head had a loud “eek” sound that doesn’t go away while in use. The second night comes around and when we get into bed I notice a dry blood stain that isn’t from any of us. I over looked it when we first arrived because we arrived tired. I then get ready for a morning shower to have the water run for 20min and no hot water. I end up having to take cold showers before our park days. When we came back from the parks the refill for in room coffee was different every time. We were lucky if we got 2 regular coffees. It would be a mix of 2 decaf and 1 regular. Also the website shows they offer a shuttle to the parks complimentary but it only takes to universal studio parks and Epcot park. Also the bus takes off from hotel at 9:30a and picks up at parks at 9pm ONLY. We ended up doing Uber to not lose time on trying to figure out how to get to AK, MK, and HS from Epcot parking. It’s our first time ever to WDW so we didn’t want to play that game. The elevator was also not working on one of the mornings and we had to use the stairs to get to lobby level. We only ate once at the breakfast and the food was good.
Stayed 5 nights in Dec 2024

6/10 Okay

Rachel

Disliked: Room comfort
Nice location, but the spirit airlines of hotels
I did not appreciate being told I had to pay $30 for parking at a hotel I was already paying for. The mattresses need to be replaced as they are dented from use, the showers handle was broken, the head was separated from the wall. Overall very disappointing
Stayed 1 night in Dec 2024

8/10 Good

Laura

Stayed 2 nights in Nov 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Phenelope

Stayed 2 nights in Nov 2024

6/10 Okay

Jess

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It was OK for one night. Dated and not great upkeep. Arrived really late. No shower curtain in bathroom, bed squeezed when moving on it, AC unit was loud and rattling the whole night. Probably wouldn’t stay there again, unfortunately.
Stayed 1 night in Dec 2024

8/10 Good

Sondra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Quick Pre-christmas retreat
We spent a couple nights here to experience Magical Christmas and checkout some of the resorts. Hotel was fine, the only issue I had was parking, not well lit and there are so many hotels jammed together. The only had two handicap parking spots.
Stayed 2 nights in Dec 2024

10/10 Excellent

Princess

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Princess

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Princess

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

ENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Beau

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
When we arrived to the door of our room, the keys would not work. Went to front desk to inform the staff, the attendant said a maintenance person would meet us at the room. We waited over 10 minutes for the maintenance person. I went down to inform the attendant that we were still waiting. When the maintenance person arrived, he could not fix the door. My wife and I went to dinner and we were told it would be fixed by the time we returned. It was not fixed. We had to wait again to be admitted to our room for the night. The attendant said the door would be fixed in the morning. We were told there were no other room options that night. When booking the room before tonight, I was expecting Breakfast to be provide. I asked the attendant when the breakfast hours are and he said the times but also pointed out that I had not purchased the breakfast option. This is how I learned what “breakfast available” means when booking. The attendant did offer free breakfast to compensate which I did accept. In the morning, we took showers but the water pressure, especially the hot water, was barely working. So our showers were not hot or pleasant. We went out for the day and returned after 11pm and the room door still didn’t work. I informed the evening attendant and we waited another 10 plus minutes to be let in to our room again. We did finally get one working key before the night ended. I did not like that I had to pay $58 dollars to park on the property for 2 nights as a paying guest.
Stayed 2 nights in Nov 2024

4/10 Poor

Justin

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Orlando has a million hotels, do better
$27 surprise parking fee rudely informed to us by staff that had zero manners.
Stayed 1 night in Nov 2024

4/10 Poor

Stacey

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I didnt like how I had to oay $30 to pay for parking. The room smelled stale and the blinds didnt close all of the way so the light from parking lot qas shining into the room.
Stayed 1 night in Nov 2024

4/10 Poor

Michela

Disliked: Staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Jeffry

Stayed 1 night in Nov 2024

8/10 Good

Dedra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow pay to park on site
Had to pay for parking 17-27$ .No one should pay for parking if youre a paying guest at the hotel . The breakfast was amazing and the chef was extremely friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Hector

Travelled with family
Liked: Cleanliness
Our stay was ok the hotel is pretty good but we didn’t got hot water to shower the whole stay and that’s a downer. I will think twice to stay again or recommend to someone else.
Stayed 2 nights in Nov 2024

8/10 Good

Rey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just what we needed
Stayed 3 nights in Nov 2024

8/10 Good

Barbara Michelle

Best stay ever
Stayed 4 nights in Nov 2024

10/10 Excellent

Angel

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
I give you 3 STARZ
Everything was good. Suck the dogs piece everywhere.
Stayed 4 nights in Nov 2024