Sheraton Orlando Lake Buena Vista Resort

4.0 star property

Photo gallery for Sheraton Orlando Lake Buena Vista Resort

2 outdoor pools, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)
Reception
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Front of property - evening/night

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Spa
  • Housekeeping

Explore the area

Map
12205 S Apopka Vineland Rd, Orlando, FL, 32836
  • Disney Springs™
    ‪4 min drive‬
  • Orlando Vineland Premium Outlets
    ‪4 min drive‬
  • SeaWorld® Orlando
    ‪6 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪23 min drive‬

Room options

Family Suite, 1 Bedroom, Pool View

  • Sleeps 8
  • 2 Double Beds

Executive Suite, 1 Bedroom, Pool View

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, 1 Bedroom, Pool View

  • 47 sq m
  • Sleeps 6
  • 1 Double Bed

Suite, 1 Bedroom, Pool View

  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Pool View

  • 48 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Pool View

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Pool View (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Pool View

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Pool View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Pool View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Orlando

Located in Orlando, Sheraton Orlando Lake Buena Vista Resort is within a 5-minute drive of Disney Springs™ and Orlando Vineland Premium Outlets. .This family-friendly hotel is 2.6 mi (4.1 km) from Disney's Lake Buena Vista Golf Course and 4.4 mi (7 km) from Orange County Convention Center.

What's nearby

  • Disney Springs™ - 4 min drive - 2.6 km
  • Orlando Vineland Premium Outlets - 4 min drive - 3.4 km
  • SeaWorld® Orlando - 6 min drive - 6.0 km
  • Orange County Convention Center - 8 min drive - 7.1 km
  • Epcot® - 13 min drive - 10.7 km

Getting around

  • Orlando Station - 19 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 28 min drive

Restaurants

  • ‪Olive Garden - ‬6 min walk
  • ‪Miller's Ale House - ‬5 min walk
  • ‪Giordano's - ‬6 min walk
  • ‪Sofrito Latin Cafe - ‬6 min walk
  • ‪El Patron Mexican Restaurant & Cantina - ‬6 min walk

About this property

Sheraton Orlando Lake Buena Vista Resort

Family-friendly hotel with 2 outdoor pools and 2 hot tubs
Sheraton Orlando Lake Buena Vista Resort offers 486 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

42-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

2 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
Make yourself at home in one of the 486 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. 42-inch flat-screen televisions are provided, with cable programming available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 2 hot tubs, and a waterslide. Additional features at this hotel include gift shops/newsstands, wedding services, and tour/ticket assistance.
For lunch or dinner, stop by Zest, a restaurant that specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Orlando? This hotel has 6786 square feet (630 square meters) of space consisting of a conference center and 29 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11 AM.
Zest - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
27 Palms Bar & Grill - This poolside restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Springboard - This coffee shop specializes in American cuisine and serves breakfast and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Parking and transport

  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 32 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11 AM for a fee: USD 27.56 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • 27 Palms Bar & Grill
  • Springboard
  • Zest

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Fenced pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 29 meeting rooms
  • Computer station
  • Conference centre (6,786 square foot of space)

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (89 centimetre high)
  • Height-adjustable showerhead
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Raised toilet seat (38 centimetre high)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (88 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 26.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • Shuttle service
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 27.56 per person
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Valet parking fee: USD 32.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lake Buena Vista Resort Sheraton
Lake Buena Vista Sheraton
Lake Buena Vista Sheraton Resort
Sheraton Lake Buena Vista
Sheraton Lake Buena Vista Resort
Sheraton Resort Lake Buena Vista
Sheraton Orlando
Sheraton Safari Hotel
Sheraton Safari Orlando
Sheraton Lake Buena Vista Resort Orlando
Sheraton Lake Buena Vista Orlando
Orlando Sheraton
Sheraton Buena Vista Resort
Sheraton Orlando Lake Buena Vista
Sheraton Buena Vista

Sheraton Orlando Lake Buena Vista Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 518 out of 1209 reviews
Rating 8 - Good. 242 out of 1209 reviews
Rating 6 - Okay. 201 out of 1209 reviews
Rating 4 - Poor. 104 out of 1209 reviews
Rating 2 - Terrible. 144 out of 1209 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Abuninder

Stayed 4 nights in Jan 2025

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

can

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
trash
Stayed 1 night in Oct 2024

4/10 Poor

jasleen

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
our room was downgraded without any reason. with family and kids it was very difficult for us to manage. Will not visit again.
Stayed 5 nights in Dec 2024

10/10 Excellent

Romeo Morais

Stayed 3 nights in Jan 2025

2/10 Terrible

Nancy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
We also had little bugs in our room I can show you a video
Stayed 5 nights in Jan 2025

2/10 Terrible

Maximino

Stayed 4 nights in Dec 2024

6/10 Okay

Roxana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones están un poco viejas necesitan ser renovadas y los pasillos hacia las habitaciones son sucios
Stayed 2 nights in Jan 2025

10/10 Excellent

Farid

Stayed 1 night in Jan 2025

6/10 Okay

Alan, Anaheim

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Old mattresses
Stayed 6 nights in Jan 2025

10/10 Excellent

Tristan

Stayed 3 nights in Jan 2025

4/10 Poor

Jana

Liked: Staff & service
Stayed 4 nights in Jan 2025

4/10 Poor

omer

Liked: Cleanliness, staff & service
There’s a bunch of undisclosed fees. Parking is not included. Additionally forced to pay resort fee even if you don’t use any of the resort amenities. This was disclosed to us upon arrival. Had we know during booking through Expedia, we’d go elsewhere.
Stayed 6 nights in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Andria

Liked: Cleanliness, staff & service
The Sheraton Orlando at LBV has been in the community for decades. The property is maintained well but what really shines about this hotel is their staff. They go above and beyond in the hospitality department and they are welcoming and very kind. The AC/Heating unit in my room was older so the front cover kept falling off, the staff fixed it quickly but it continued to fall off. The toilet stopper needed replacing so the toilet just constantly ran. It's minor things like that and among the plethora of hotels in the Disney area, it's too easy to find another hotel on Disney property that has a comparable price.
Stayed 7 nights in Jan 2025

4/10 Poor

Anahi

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

2/10 Terrible

Laurimar Candelario, San juan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I make my reservations back on September, and when we get to the hotel , they updated us to a suite . It was so nice
Stayed 4 nights in Jan 2025

4/10 Poor

Dana

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Dania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a charge for parking, resort fee, you named it. Breakfast for $26 per person which I think it is too much for what it is served. Same breakfast you will get at other hotels that have this service included. It says it provides transportation to the parks but when you get there, it is very limited and at inconvenience times.
Stayed 3 nights in Dec 2024

6/10 Okay

Rorkiya S

Travelled with family
The bed was comfortable. The pool area was so relaxing. However, wishing that the walls would have noise cancellation. Every night, we couldn’t sleep well because we always heard the noise from the other room.
Stayed 3 nights in Jan 2025

4/10 Poor

Chris

Travelled with partner
Hot tub did not work, not clean room, bathroom, or breakfast plates. Would not recommend better options for price
Stayed 2 nights in Jan 2025

4/10 Poor

Chad

Travelled with family
Liked: Cleanliness, staff & service
The hotel itself is fine if you are just passing through the area and looking for a place to stay. However, if you are intending to visit any of the theme parks in the area then there are some things you should know. I was not able to use the shuttles to Disney properties because: (1) The shuttles are on a fixed schedule with extremely limited transits. Most parks only have a single outbound shuttle at a fixed time, and a single inbound shuttle, also at a fixed time. Some parks only have 1-way service, so you have to arrange your own transport the other direction anyway. (2) The window of time to see the park seems impractically short on these fixed schedules. Almost all the shuttle travel is between 8 AM and 5 PM, however they aren't spaced like you would expect where all the departures are near 8 AM and all the arrivals are near 5 PM. Instead they times are spaced roughly evenly over the service interval, so one at 8 AM, another at 9 AM, another at 10 AM, etc. All of these are fixed destination paths, so you might get lucky and the park you want to go to has 8 AM service, or you might get unlucky and its the 11 AM service. In summary, it's a fine hotel if you are just passing through the area, but it's not the best choice if your objective is to see the theme parks.
Stayed 3 nights in Dec 2024

6/10 Okay

WORAKORN

Travelled with family
Disliked: Staff & service
Good overall.
Stayed 2 nights in Dec 2024

6/10 Okay

Anne, Shalimar

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
Short-staffing at front desk lead to really long wait to check-out; and once at the desk, the agent was not personable, with no customer service skills. Observed two different families needing room cards re-keyed so those patrons were inconvenienced so be prepared for that potential. Also, we were unable to take advantage of any of the things that come along with the resort fee because the shuttle to Magic Kingdom started too late in the morning. Suggestion is for the shuttle service schedule be moved one hour earlier. Additionally, be aware that for some unknown reason, they blocked us from using our $10 resort credit because it was on the day of check-out. That makes no sense!
Stayed 2 nights in Jan 2025