The Ritz-Carlton Orlando, Grande Lakes

5.0 star property

Photo gallery for The Ritz-Carlton Orlando, Grande Lakes

Property amenity
Food and drink
7 restaurants, dinner served, American cuisine
Exterior
Presidential Suite, 1 King Bed, Pool View | Living room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pet-friendly
  • Room service

Explore the area

Map
4012 Central Florida Parkway, Orlando, FL, 32837
  • SeaWorld® Orlando
    ‪3 min drive‬
  • Discovery Cove
    ‪4 min drive‬
  • Aquatica
    ‪6 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪16 min drive‬

Room options

Executive Suite, 1 King Bed, Non Smoking, Lake View

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking, Resort View

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Resort View

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Lake View

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Pool View

  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 86.0 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Resort View (Mobility Accessible, Tub)

  • Resort view
  • 42.9 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Resort View

  • Resort view
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (View)

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Hearing Accessible)

  • 44.6 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 43.0 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 43.0 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 2 Queen Beds, Non Smoking (View)

  • 89 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed (Hearing Accessible)

  • 43.0 sq m
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Queen Beds, Non Smoking (View)

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility Accessible, Tub)

  • 43.0 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Lake View

  • Lake view
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 86.0 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed (Hearing Accessible)

  • 86.0 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Lake View

  • Lake view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking (View)

  • Lake view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Queen Beds, Non Smoking, Lake View

  • Lake view
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Non Smoking, Resort View

  • Resort view
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 King Bed, Pool View

  • 223 sq m
  • Sleeps 2
  • 1 King Bed

Royal Suite, 1 King Bed

  • 246 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (View)

  • Lake view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Resort View

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Lake View

  • Lake view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking (View)

  • Lake view
  • 86 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking, Resort View

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking (View)

  • Lake view
  • 86 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Orlando

When you stay at The Ritz-Carlton Orlando, Grande Lakes in Orlando, you'll be on a lake, within a 10-minute drive of Aquatica and Florida Mall. .This family-friendly hotel is 3.6 mi (5.8 km) from Orange County Convention Center and 4.7 mi (7.6 km) from The Orlando Eye at ICON Park.

What's nearby

  • SeaWorld® Orlando - 3 min drive - 3.2 km
  • Discovery Cove - 4 min drive - 3.4 km
  • Aquatica - 6 min drive - 4.5 km
  • Orange County Convention Center - 7 min drive - 5.9 km
  • Shingle Creek Golf Course - 7 min drive - 4.9 km

Getting around

  • Sand Lake Road Station - 11 min drive
  • Kissimmee Station - 18 min drive
  • Orlando Intl. Airport (MCO) - 16 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Rosen Shingle Creek Hotel and Resort Fitness Center - ‬7 min drive
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬12 min walk
  • ‪Wendy's - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬4 min drive

About this property

The Ritz-Carlton Orlando, Grande Lakes

Luxury hotel with 7 restaurants and a full-service spa
The Ritz-Carlton Orlando, Grande Lakes offers 582 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. Beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

This Orlando hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts and a health club. An outdoor pool and a hot tub are on site. Other recreational amenities include a lazy river, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa has 40 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
Make yourself at home in one of the 582 air-conditioned rooms featuring iPod docking stations and minibars. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. LCD televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as outdoor tennis courts and a health club. Additional features at this hotel include concierge services, an arcade/game room, and gift shops/newsstands.
Enjoy American cuisine at Knife and Spoon, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Orlando? This hotel has 47000 square feet (4366 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Knife and Spoon - This fine-dining restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Bleu - Onsite restaurant. Open daily.
Highball and Harvest - Onsite restaurant. Open daily.
Primo - Onsite restaurant. Open daily.
Vitale - Onsite café. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Valet parking on site (USD 54 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • 2 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bleu
  • Highball and Harvest
  • Knife and Spoon
  • Primo
  • Vitale

Things to do

  • 18-hole golf course
  • 3 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Children's club
  • Ecotours
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Health club
  • Hot tub
  • Lazy river
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 47,000 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 40 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250.00 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 61.88 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Airport shuttle fee: USD 65 per vehicle (one-way)
  • Valet parking fee: USD 54 per day (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 250.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz-Carlton Grande Lakes
Ritz-Carlton Grande Lakes Hotel
Ritz-Carlton Grande Lakes Hotel Orlando
Ritz-Carlton Orlando Grande Lakes
Ritz-Carlton Orlando Grande Lakes Hotel
Ritz-Carlton Orlando Grande Lakes Hotel Orlando
Ritz Orlando
Ritz-Carlton Orlando Grande Lakes Resort
Ritz-Carlton Grande Lakes Resort
Ritz Orlando
The Ritz Carlton Orlando Grande Lakes
RitzCarlton Orlando Gran s Or

The Ritz-Carlton Orlando, Grande Lakes Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 763 out of 1000 reviews
Rating 8 - Good. 134 out of 1000 reviews
Rating 6 - Okay. 57 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Anselmo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Hannaneh

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

ebrahim

Travelled with family
Liked: Cleanliness
Will I was always thought wow the name ritz Carlton it’s the best hotel ever but I stayed at there Orlando location it was really average not what I thought sometimes the name will fool you I’m not saying the hotel was bad but for ritz was really average no big deal really.
Stayed 3 nights in Dec 2024

10/10 Excellent

Luis

Stayed 4 nights in Nov 2024

10/10 Excellent

James

Stayed 12 nights in Oct 2024

10/10 Excellent

Stacey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I could give more stars. Worth every penny for service and ambience. Lovely room, grounds, service, meals, people, everything!
Stayed 2 nights in Nov 2024

8/10 Good

Fernando, Orlando, FL

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An outstanding place
Stayed 3 nights in Oct 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and fab pool. Food and drinks very pricey so be aware of this before you book.
Stayed 9 nights in Oct 2024

4/10 Poor

Tory

Stayed 3 nights in Oct 2024

10/10 Excellent

carlton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Ariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went and stayed for one evening to celebrate our anniversary after the hurricane. There are no words to describe how well we were treated. we will go and stay there again!
Stayed 1 night in Oct 2024

10/10 Excellent

Stepphina

Stayed 2 nights in Sep 2024

10/10 Excellent

George

Liked: Amenities
All excellently done
Stayed 1 night in Sep 2024

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always kind and helpful. Always willing to go the extra for an amazing stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

JUAN, Doral

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Immaculate clean, great food, superb customer service
Stayed 1 night in Sep 2024

10/10 Excellent

Katy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Sep 2024

4/10 Poor

Misha

Stayed 5 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Edisha, Nassau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every minute of our time there.
Stayed 3 nights in Jul 2023

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So I stayed here for my 30th birthday and it was honestly a great experience! The staff was all very friendly and helpful to answer any questions we had. The hotel and room were very clean :) and all the food we had was also so good! We will definitely be back soon :)
Stayed 1 night in Sep 2024

2/10 Terrible

Jose

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2024