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The Ritz-Carlton Orlando, Grande Lakes

5.0 star property

Photo gallery for The Ritz-Carlton Orlando, Grande Lakes

View from property
Creator video
Exterior
2 bars/lounges, poolside bar
7 restaurants, dinner served, American cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Pet-friendly

Explore the area

View map
4012 Central Florida Parkway, Orlando, FL, 32837
  • SeaWorld® Orlando
    ‪3 min drive‬
  • Discovery Cove
    ‪4 min drive‬
  • Aquatica
    ‪4 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪16 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Lake View

1 bedroom, premium bedding, down duvets, minibar

Executive Suite, 1 Bedroom, Non Smoking, Lake View

  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Resort View

1 bedroom, premium bedding, down duvets, minibar

Executive Suite, 1 Bedroom, Non Smoking, Resort View

  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Resort View (Sofa Bed)

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed with Sofa bed, Non Smoking, Resort View (Sofa Bed)

  • Resort view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Lake View (Sofa Bed)

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed with Sofa bed, Non Smoking, Lake View (Sofa Bed)

  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Pool View (Lakefront, Sofabed)

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed with Sofa bed, Non Smoking, Pool View (Lakefront, Sofabed)

  • Lake view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

LCD TV, iPod dock

Executive Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 89 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Resort View (Mobility Accessible, Tub)

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed, Resort View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Resort View

1 bedroom, premium bedding, down duvets, minibar

Room, 2 Queen Beds, Non Smoking, Resort View

9.2 out of 10
Wonderful
(13 reviews)
  • 45 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (Lakefront)

1 bedroom, premium bedding, down duvets, minibar

Room, 2 Queen Beds, Non Smoking, Pool View (Lakefront)

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Pool View (Hearing Accessible)

1 bedroom, premium bedding, down duvets, minibar

Room, Pool View (Hearing Accessible)

  • 45 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed, Pool View (Mobility/Hearing Access, Roll-In Shwr)

  • 43 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed, Pool View (Mobility Accessible, Roll-In Shower)

  • 43 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Pool View (Lakefront)

LCD TV, iPod dock

Executive Suite, 1 Bedroom, Non Smoking, Pool View (Lakefront)

  • 89 sq m
  • Lake view
  • Sleeps 5
  • 1 Double Bed

View all photos for Room, 1 King Bed, Pool View (Hearing Accessible)

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed, Pool View (Hearing Accessible)

  • 43 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking (Lakeview)

Club Room, 2 Queen Beds, Non Smoking (Lakeview)

Club Room, 2 Queen Beds, Non Smoking (Lakeview)

  • 45 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View (Mobility Accessible, Tub)

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed, Pool View (Mobility Accessible, Tub)

  • 43 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Lake View

1 bedroom, premium bedding, down duvets, minibar

Room, 2 Queen Beds, Non Smoking, Lake View

9.0 out of 10
Wonderful
(4 reviews)
  • 45 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

LCD TV, iPod dock

Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 89 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom (Hearing Accessible)

LCD TV, iPod dock

Executive Suite, 1 Bedroom (Hearing Accessible)

  • 89 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Lake View

1 bedroom, premium bedding, down duvets, minibar

Club Room, 1 King Bed, Non Smoking, Lake View

  • 45 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking (Lakefront)

1 bedroom, premium bedding, down duvets, minibar

Club Room, 1 King Bed, Non Smoking (Lakefront)

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, Lake View

1 bedroom, premium bedding, down duvets, minibar

Club Room, 2 Queen Beds, Non Smoking, Lake View

  • 45 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking, Resort View

1 bedroom, premium bedding, down duvets, minibar

Club Room, 2 Queen Beds, Non Smoking, Resort View

  • 45 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed, Pool View

LCD TV, iPod dock

Presidential Suite, 1 King Bed, Pool View

  • 223 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | Living room

Royal Suite, 1 King Bed

  • 246 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Lakefront)

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed, Non Smoking, Pool View (Lakefront)

  • 45 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Family, Club Lounge Access)

LCD TV, iPod dock

Presidential Suite, 1 King Bed (Family, Club Lounge Access)

  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Resort View

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed, Non Smoking, Resort View

9.0 out of 10
Wonderful
(14 reviews)
  • 43 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Lake View

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed, Non Smoking, Lake View

  • 45 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking (Lakefront)

1 bedroom, premium bedding, down duvets, minibar

Executive Suite, 1 Bedroom, Non Smoking (Lakefront)

10.0 out of 10
Exceptional
(2 reviews)
  • 89 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Resort View

1 bedroom, premium bedding, down duvets, minibar

Club Room, 1 King Bed, Non Smoking, Resort View

  • 43 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Executive Suite, 1 Bedroom, Non Smoking

  • 45 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Orlando

When you stay at The Ritz-Carlton Orlando, Grande Lakes in Orlando, you'll be on a lake, within a 10-minute drive of Aquatica and Florida Mall. .This family-friendly hotel is 3.6 mi (5.8 km) from Orange County Convention Center and 4.7 mi (7.6 km) from The Orlando Eye.

What's nearby

  • SeaWorld® Orlando - 3 min drive - 3.7 km
  • Discovery Cove - 4 min drive - 4.0 km
  • Aquatica - 4 min drive - 4.0 km
  • Orange County Convention Center - 5 min drive - 4.7 km
  • Shingle Creek Golf Course - 5 min drive - 3.0 km

Getting around

  • Sand Lake Road Station - 11 min drive
  • Kissimmee Station - 18 min drive
  • Orlando Intl. Airport (MCO) - 16 min drive

Restaurants

  • ‪VIP Lounge - Rosen Shingle Creek Hotel - ‬7 min drive
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬12 min walk
  • ‪Oza Izakaya - ‬2 min drive
  • ‪Starbucks - ‬19 min walk
  • ‪JW Marriott Lobby Lounge - ‬3 min drive

About this property

The Ritz-Carlton Orlando, Grande Lakes

Luxury hotel with 7 restaurants and a full-service spa
The Ritz-Carlton Orlando, Grande Lakes offers 582 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. Beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

This Orlando hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts and a health club. An outdoor pool and a hot tub are on site. Other recreational amenities include a lazy river, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 40 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.
Make yourself at home in one of the 582 air-conditioned rooms featuring iPod docking stations and minibars. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. LCD televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Bathrooms feature separate bathtubs and showers, designer toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as outdoor tennis courts and a health club. Additional features at this hotel include concierge services, an arcade/game room, and gift shops/newsstands.
Enjoy American cuisine at Knife and Spoon, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Orlando? This hotel has 47000 square feet (4366 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Knife and Spoon - This fine-dining restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Bleu - Onsite restaurant. Open daily.
Highball and Harvest - Onsite restaurant. Open daily.
Primo - Onsite restaurant. Open daily.
Vitale - Onsite café. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Valet parking on site (USD 58 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • 2 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bleu
  • Highball and Harvest
  • Knife and Spoon
  • Primo
  • Vitale

Things to do

  • 18-hole golf course
  • 3 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Children's club
  • Ecotours
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Health club
  • Hot tub
  • Lazy river
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 47,000 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 40 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 15 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - July 2021
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250.00 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 61.88 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Airport shuttle fee: USD 65 per vehicle (one-way)
  • Valet parking fee: USD 58 per day (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 250.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz-Carlton Grande Lakes
Ritz-Carlton Grande Lakes Hotel
Ritz-Carlton Grande Lakes Hotel Orlando
Ritz-Carlton Orlando Grande Lakes
Ritz-Carlton Orlando Grande Lakes Hotel
Ritz-Carlton Orlando Grande Lakes Hotel Orlando
Ritz Orlando
Ritz-Carlton Orlando Grande Lakes Resort
Ritz-Carlton Grande Lakes Resort
Ritz Orlando
The Ritz Carlton Orlando Grande Lakes
RitzCarlton Orlando Gran s Or

The Ritz-Carlton Orlando, Grande Lakes Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 777 out of 1008 reviews
Rating 8 - Good. 130 out of 1008 reviews
Rating 6 - Okay. 54 out of 1008 reviews
Rating 4 - Poor. 26 out of 1008 reviews
Rating 2 - Terrible. 21 out of 1008 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property
Stayed 1 night in Jun 2025

10/10 Excellent

Josef

Stayed 1 night in May 2025

10/10 Excellent

Terese

Stayed 2 nights in Jun 2025

8/10 Good

Tao

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
expedia needs to provide more accurate fee information. this is a valet only hotel, while the description says onsite parking is $4/day
Stayed 3 nights in Jun 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained, high-end property and friendly staff.
Stayed 2 nights in Jun 2025

2/10 Terrible

Alice

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Angel

Stayed 2 nights in May 2025

10/10 Excellent

Garry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Robert

Liked: Amenities
TThis property surpasses the standards of a 5-star establishment. It is truly remarkable. The exceptional staff and accommodations make it a standout experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Akos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Rosemarie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Streaming Prime Video didn’t work and we couldn’t cast to the TV. Do better.
Stayed 1 night in Mar 2025

10/10 Excellent

Stanley

We love the Ritz Carlton one of the most beautiful and luxurious Hotels my wife and I stayed at and we have been to several countries and the Ritz is definitely in the top 3 the only thing I would change is the bed is rock hard which is important for a good night sleep so I would request a different mattress if available when I return but love the place!
Stayed 1 night in Mar 2025

10/10 Excellent

Mackenzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fabulously maintained property. Their spa is to die for!!! Every staff member I had the pleasure of meeting was incredibly respectful and polite to me.
Stayed 3 nights in Feb 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

JEANHEE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for the President’s Day weekend and it was amazing! Hotel staff has top notch service & cleanliness. Go see concierge Sydney S. for reservations on & off property and recommendations. She’s the best! Hotel puts on a great fireworks show right in front of the pool area. Definitely would recommend this location!
Stayed 3 nights in Feb 2025

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous expansive property that has just about every amenity you could want. It shares property with the JW Marriott which has a huge pool with a lazy river. So relaxing!
Stayed 2 nights in Feb 2025

10/10 Excellent

Chris

Stayed 2 nights in Jan 2025

10/10 Excellent

Gabriel

Stayed 3 nights in Jan 2025

10/10 Excellent

Ana Carolina

Stayed 1 night in Jan 2025

2/10 Terrible

Kanwarpaul

Disliked: Staff & service, property conditions & facilities
WiFi did not work during the whole stay. For Ritz least that is expected
Stayed 4 nights in Jan 2025

10/10 Excellent

jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Anselmo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Hannaneh

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

ebrahim

Travelled with family
Liked: Cleanliness
Will I was always thought wow the name ritz Carlton it’s the best hotel ever but I stayed at there Orlando location it was really average not what I thought sometimes the name will fool you I’m not saying the hotel was bad but for ritz was really average no big deal really.
Stayed 3 nights in Dec 2024

10/10 Excellent

Luis

Stayed 4 nights in Nov 2024