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Universal's Hard Rock Hotel

4.0 star property

Photo gallery for Universal's Hard Rock Hotel

Suite, 1 King Bed, Non Smoking (The King Suite) (FREE Universal Express Unlimited^) | Living area
Point of interest
Lobby lounge, pool views, open daily
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Room service

Explore the area

Map
5800 Universal Blvd, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪6 min walk‬
  • Universal CityWalk
    ‪11 min walk‬
  • Universal Studios Florida
    ‪13 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, Non Smoking (Future Rock Star Suite) (FREE Universal Express Unlimited^)

Suite, Non Smoking (Future Rock Star Suite) (FREE Universal Express Unlimited^)

Suite, Non Smoking (Future Rock Star Suite) (FREE Universal Express Unlimited^)

  • 74 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking (Hard Rock Club) (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Queen Beds, Non Smoking (Hard Rock Club) (FREE Universal Express Unlimited^)

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking (Hard Rock Club) (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed, Non Smoking (Hard Rock Club) (FREE Universal Express Unlimited^)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (Mobility) (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Queen Beds (Mobility) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (The King Suite) (FREE Universal Express Unlimited^)

Suite, 1 King Bed, Non Smoking (The King Suite) (FREE Universal Express Unlimited^)

Suite, 1 King Bed, Non Smoking (The King Suite) (FREE Universal Express Unlimited^)

  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (FREE Universal Express Unlimited^)

View from room

Room, 2 Queen Beds, Non Smoking, Pool View (FREE Universal Express Unlimited^)

  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View (Mobility) (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Garden View (Mobility) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Garden View (Mobility, Roll-In Shower) (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Garden View (Mobility, Roll-In Shower) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

Universal’s Loews Royal Pacific Resort

  • Pool
  • Pet-friendly
  • Kids pool
  • Waterslide
4.5 out of 5, Wonderful, (1564)
The price is AU$1,403
for 1 room
includes taxes & fees
20 Feb - 21 Feb
Universal’s Loews Royal Pacific Resort

About the area

Orlando

With a stay at Universal's Hard Rock Hotel in Orlando (Florida Center), you'll be within a 15-minute walk of Universal CityWalk and Universal Studios Florida. .This family-friendly hotel is 2 mi (3.2 km) from Universal’s Islands of Adventure and 2.3 mi (3.7 km) from Mall at Millenia.

What's nearby

  • Universal Orlando Resort - 6 min walk
  • Universal CityWalk - 11 min walk
  • Universal Studios Florida - 13 min walk
  • Universal’s Islands of Adventure - 16 min walk
  • Universal’s Volcano Bay - 6 min drive

Getting around

  • Orlando Station - 11 min drive
  • Sand Lake Road Station - 18 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • ‪MEN IN BLACK: Alien Attack - ‬11 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Voodoo Doughnut - ‬11 min walk
  • ‪Red Oven Pizza Bakery - ‬13 min walk
  • ‪NBC Sports Grill & Brew - ‬10 min walk

About this property

Universal's Hard Rock Hotel

Family-friendly Orlando hotel in Florida Center with 3 restaurants
Universal's Hard Rock Hotel offers 650 accommodations with iPod docking stations and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a waterslide, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 650 guestrooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an outdoor pool, a waterslide, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle, and enjoy early theme park entry and express theme park tickets while you're there.
Enjoy American cuisine at The Kitchen, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Orlando? This hotel has 5995 square feet (557 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Kitchen - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
The Palm - This steakhouse specializes in international cuisine and serves dinner only. Open daily.
Velvet Bar - Overlooking the pool, this lobby lounge specializes in Regional cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Beachclub - This poolside restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Emack and Bolios - This restaurant specializes in American cuisine and serves breakfast and light fare. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 36 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night)
  • Free theme park shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 5-40 for adults and USD 5-20 for children
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • The Kitchen
  • The Palm
  • Velvet Bar
  • Beachclub
  • Emack and Bolios

Things to do

  • Arcade/games room
  • Beach volleyball
  • Fitness centre
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Free theme park shuttle
  • Laundry facilities
  • Microwave (on request)
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5995 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) *Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions apply
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults, and USD 5 to 20 for children
  • Self parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hard Rock Hotel Orlando
Hard Rock Hotel Universal Orlando
Hard Rock Hotel Universal Orlando Orlando
Hard Rock Orlando
Hard Rock Orlando Universal
Hard Rock Universal Orlando
Hard Rock Universal Orlando Orlando
Hotel Hard Rock Universal Orlando
Universal Hard
Universal Hard Rock Orlando
Universal's Hard Rock Hotel ®
Universal's Hard Rock ®

Universal's Hard Rock Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 709 out of 1006 reviews
Rating 8 - Good. 165 out of 1006 reviews
Rating 6 - Okay. 79 out of 1006 reviews
Rating 4 - Poor. 28 out of 1006 reviews
Rating 2 - Terrible. 25 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, amazing location
Loved the hotel, the staff were amazing and pool scene was lovely. So close to the parks.
Stayed 1 night in Oct 2024

8/10 Good

Hezkel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Kirsty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Toni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property for early access to the parks, express passes and to stay in a hard rock hotel for the first time. The room was sold as suitable for a family of 5 (kids ages 10-12) there were only 2 double beds and we had to pay an extra $35 plus tax for a roll out bed on top of the room price and parking price. I wouldn’t stay there again in a hurry. The cost weighed out the experience
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab hotel with a 5 minute walk to universal.
Stayed 1 night in Oct 2024

8/10 Good

Ruth

Travelled with family
Although the rooms need updating the staff, service and common areas are great! Always live our stay here!
Stayed 5 nights in Oct 2024

10/10 Excellent

Meg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent! Rooms very nice, clean and comfortable
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities
A little tired now, but great location
Stayed 5 nights in Aug 2024

10/10 Excellent

gustavo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel , 5 min waking to universal studios
Stayed 1 night in Oct 2024

6/10 Okay

Kim

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Comfortable bed and shower. Staff talking loudly outside our room 1118 every morning woke us up, had to ask them twice to be quiet. Staff at pool not attentive, never came to us when in sun beds on two separate days to take drink orders, and last day in the bar area so we had to go to bar ourselves. Poor service for the price you pay, will not return even for complimentary express passes
Stayed 4 nights in Oct 2024

10/10 Excellent

Veranika, San Diego

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean spacious room (with a chance to get roll away bed), pool with a slide & spa, beach club, 24/7 lockers (luggage service), free express passes, including check-in and check-out dates, very convenient location with water taxi available for free. Will stay here again!
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Never a bad stay at Hard Rock!
Stayed 1 night in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Karen

Stayed 1 night in Oct 2024

10/10 Excellent

Stewart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Universal parks, easy walking distance. Express passes included with stay were very much worth it.
Stayed 3 nights in Oct 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in an amazing location
We stayed here for two nights with our two children and it was fabulous. We made the most of express passes and early entry to enjoy the parks butoves being able to pop back and use the gorgeous pool. The staff were amazing and couldn't do enough for us. Highly recommended.
Stayed 1 night in Oct 2024

10/10 Excellent

Kristofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Nicola

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Not worth the extortionate price tag. RUDE STAFF
My daughter’s clothes, room pass card, and money were stolen from her sun lounger. Bearing in mind there were no sign posted lockers or any visible. You need to take your room key with you as it gives you access into the pool area. 3 members of staff I spoke to about helping me locate it and none were helpful at all. In fact the manger was down right rude. The guy on reception when I went back the following morning to see if the items had been handed in said. “ you know times are hard nowadays. People will take opportunity’s to take stuff, you win some you lose some “. Absolutely disgusting!! Bearing in mind she had just spent $27 on the lanyard and holder to hold her pass as you need the room key card to access all your park extras so not only did she lose her belongings and her money she lost them I eh she also spent on the items. I will not stay here again. The hotel is beautiful but if you look closer the carpets are stained and dirty.
Stayed 1 night in Oct 2024

10/10 Excellent

Claudia

Stayed 1 night in Oct 2024

10/10 Excellent

Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 1 night in Jun 2024

10/10 Excellent

maritza, Salinas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Tired and poor service
The hotel staff were not the friendliest, even to get basic service out of them you had to tip. The room was never cleaned before 5pm despite us asking for earlier cleaning and we agreed late check out but a maid came knocking to remove us from the room at 11am. Second time staying disappointing to see standards slipping- if it weren’t for the staff express passes we wouldn’t stay again
Stayed 4 nights in Oct 2024